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“By the Quayside”

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Staybridge Suites Newcastle
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“By the Quayside”
Reviewed 24 May 2012

This place is ideal location to be right on the Quayside, walking distance in heels.... So for me was handy. Breakfast was good, constantly being stocked up. Room was fantastic and we were upgraded free of charge, nice touch.
Please be aware though that the total plus and extra £50 is added to your card, the full amount is then taken at the end of your stay. I am still waiting for the initial amount to be placed back into my account, you are not forewarned of this and it then takes 3-5 days to go back into your account. This is the only negative I can give although quite a large one due to the amount being over £200!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NatalieDaglish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Staybridge Suites Newcastle, responded to this review, 30 June 2012
Dear NatalieDaglish,

Thank you for taking the time to convey your comments regarding your recent experience with us. I am pleased you liked our convenient location as well as our breakfast. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Regards,

Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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London
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 May 2012

This was my first time staying in Newcastle and my friend and I booked a studio apartment for 4 nights. I want to start by saying the pictures on the website DO the hotel justice. It is just like the pictures; spacious, modern, clean and fully equipped with all the kitchenware you could wish for (down to egg cups) and beautiful flat screen tv's.
On arrival we were kindly upgraded to the 1 bedroom suite which was lovely. If you can I would chose this over the studio as it was nice to have the bedroom seperated from the kitchen and all its cooking smells. Bathroom was also very modern, clean and fully equiped with a powerful shower head, generous number of towels, toilet paper, shower gel/shampoo/conditioner etc.

The service on reception was some of the best I have ever had. On the first night we fancied a take away and was provided with a number of menu's and then Gail ordered it for us. Nice touch. Staybridge also have a priority agreement with one of the local cab firms so whenever you need a taxi from the hotel they put your order above others. The location is perfect too. It is just a 3 minutes walk to the Quayside and a 3 minute taxi journey (£2.90 fare) to the city centre.

All in all i cannot fault the hotel, staff, location, accommodation and local transport are of very high quality. If I went back to Newcastle I would definitely stay here again.

Thanks to the Staybridge Team

Room Tip: Go for a 1 bedroom apartment over a studio apartment if you can
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  • Stayed May 2012, travelled with friends
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Helpful?
Thank LittleMissExplorer89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 May 2012

this aparthotel is good value for money with very clean rooms, and a very good selection at the breakfast bar would stay here again antytime

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank billyb74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 May 2012

Visiting this Newcastle for a family funeral we found this hotel to be excellent value for money. The staff couldn't be bettered and it was obvious why Gail was employee of the quarter. She couldn't do enough to help, from recommending restaurants to finding somewhere for the youngsters to go whilst the adults attended the funeral. The rooms were spotless and of a good size. The breakfast was not only free but tasty as well. The hotel is also well located for the Quayside and the millennium bridge to Gateshead.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank KernowMag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 19 May 2012

We stayed here for five nights in May for a break and to see friends and could not recommend this place highly enough. Excellent staff, very clean and bright, great breakfast included in room price, pantry to purchase food and wine if required but very well equipped kitchen for those who like to cook. The hotel is in a great location near to the Quays and Millenium Bridge area and also on the Quays bus route - very handy after a long day walking around sightseeing. My husband was thrilled to find Sky Sports on the TV in the suite ( I went shopping!). Overall a brilliant place to stay and will stay there again.

Room Tip: Our room was on 5th floor and very quiet but I think the whole hotel would be good, never heard any...
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  • Stayed May 2012, travelled as a couple
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Helpful?
Thank Liz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blaydon
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 May 2012

These suites are huge; they've got either separate rooms, or sitting, kitchenette and bedroom areas. They are very clean and bright. In a quiet location, but just minutes from the Quayside. The service was warm, friendly and accommodating. I would whole-heartedly recommend the Staybridge Suites..... we live in Newcastle, but still elected to stay here!!!!!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank HellsBellsTravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, Scotland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 May 2012

absolutely loved our stay here, we live in edinburgh and have family in newcastle. after finding a babysitter all we needed was somewhere to escape for the night... the staff are very friendly and helpful, a home from home indeed! our suite was immaculate and slept peacefully all night. i would recommend the stay bridge to anyone as it really does have everything you could possibly need. thanks to all the staff for making us very welcome.....

Room Tip: we reccommed a south facing room on the top floor as the views are lovely of the sage and the millen...
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  • Stayed May 2012, travelled as a couple
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    • Service
Helpful?
1 Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Newcastle

Property: Staybridge Suites Newcastle
Address: Buxton Street, Newcastle upon Tyne NE1 6NL, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Newcastle upon Tyne
#1 Business Hotel in Newcastle upon Tyne
#3 Romantic Hotel in Newcastle upon Tyne
#4 Family Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): £
Hotel Class:4 star — Staybridge Suites Newcastle 4*
Number of rooms: 128
Official Description (provided by the hotel):
Staybridge Suites is an all-suite, extended-stay hotel that caters to guests looking for just one night, one week or longer. Whether relocating to the area, on a project, in training, or in need of a hotel, Staybridge Suites Newcastle is the ideal place to stay. Staybridge Suites Newcastle is located just moments from the Quayside area, with its excellent selection of restaurants and bars. Within walking distance is the Millennium Bridge, Baltic Centre, Tyne Bridge and the eye-catching Sage Gateshead. The city centre location of Staybridge Suites Newcastle puts all of the major business and leisure attractions of Newcastle within easy reach, including the many shops and restaurants around Eldon Square, the Theatre Royal, Centre for Life and Newcastle and Northumbria Universities. Staybridge Suites Newcastle offer 2 types of suites: Studio and One-Bedroom, many with stunning views of the Quayside area and the Millennium Bridge. All suites are furnished to a high standard; containing a fully equipped kitchen, living room area, work space, flat screen TV with over 100 TV and radio channels including Sky Sports and JSTV and complimentary high speed Wi-Fi Internet. Hotel amenities include a 24-HR manned reception, complimentary breakfast, on site convenience shop, fitness room, IHG Rewards points and complimentary guest laundry room. Join us for complimentary guest evening receptions (Tuesday-Thursday) serving drinks and snacks. ... more   less 
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Also Known As:
Staybridge Suites Newcastle Hotel Newcastle Upon Tyne
Newcastle Staybridge Suites
Staybridge Suites Newcastle Upon Tyne

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