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“Great Hotel”

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Staybridge Suites Newcastle
Certificate of Excellence
Reviewed 1 July 2014

I have stayed here a few times and love it. Location great, staff great, rooms great and the beds are very comfortable. Writing this review will only make it more difficult to book a room in the future as they will be fully booked! School boy error me thinks!

Stayed: June 2014, travelled on business
Thank Tony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge S, Guest Services Manager at Staybridge Suites Newcastle, responded to this reviewResponded 6 July 2014

Hi Tony,

Hopefully it wont be too long before we get to welcome you back, thank you for taking the time to leave this great review!

But as you said yourself got to leave time to get back on the website and get yourself booked in :)

Best Wishes
Victoria Quelch

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592 - 598 of 1,424 reviews

Reviewed 30 June 2014

I've been coming to Newcastle on business and staying at the Staybridge on a regular basis for the last two years and I have to say it's one of the best hotels I've ever stayed in. You're made to feel so welcome from the off, it's a real home away from home and for me makes staying away no burden at all.

I find the managers reception (Tue, Wed & Thur) really helped me to relax in the evening with a couple of free glasses of wine and some nibbles. The atmosphere is always friendly and welcoming, with the occasional themed evening for a bit of variety.

The rooms are excellent, especially the suites on the higher floors overlooking the river, all are well equipped, well maintained and clean, every room has a kitchinette. The kitchenettes are really well equipped and useful if you don't want to go out for meal, but if you do the hotel is only 10 minutes walk from the heart of Newcastle with all it's great restaurants and bars. The hotel while being close to the centre is in a quite area close to the Quayside so no traffic noise to disturb sleep.

The staff I've come across have all been superb, but I'd particulary mention the front of house staff; Katriana, Kirsty and Pratik, they're clearly well motivated and empowered to resolve any issues and make your stay as smooth as possible. And the managers Craig and Patrick do their utmost to make you feel relaxed and welcome.

Alas, my time in Newcastle on business is near an end but should I venture this way again, no doubt where I will be staying.

Room Tip: Rooms on the 4th-6th floors at the front have the best view of the river, Millenium bridge and the S...
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  • Stayed: June 2014, travelled on business
    • Value
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Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge S, Guest Services Manager at Staybridge Suites Newcastle, responded to this reviewResponded 6 July 2014

Hi John,

What a sensational review to share with the staff so many of which you've mentioned.

It's been a pleasure having you stay with us and hopefully we'll see you again soon.

Best Wishes

Victoria Quelch
Guest Services Manager

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Reviewed 26 June 2014

First time I've stayed there but what a treat. Nice rooms- I had one overlooking the river. The views were great of the bridges all lit up. Comfortable beds and very clean rooms. All the comforts you need when away from home, though I could dot find the cutlery which was hidden away in a draw!
Breakfast was thrown in with the deal- more than enough variety and quality to start the day.
Staff were very efficient and pleasant to deal with. Plenty of secure car parking, though I hate paying for it.
Very fast an reliable Wi-Fi.
Definitely stay there again.

Room Tip: Rooms facing the river have a nice view and get the sun.
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  • Stayed: June 2014, travelled on business
    • Value
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Thank 999Gary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge S, Guest Services Manager at Staybridge Suites Newcastle, responded to this reviewResponded 6 July 2014

Hi "999Gary"

Firstly thank you for the fantastic 5* review. Its great to see you got to enjoy so much that we have to offer here at Staybridge Suites & we look forward to welcoming you back again very soon.

Best Wishes

Victoria Quelch
Guest Services Manager

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Reviewed 25 June 2014

I like the Staybridge Suites a lot. I've stayed there a number of times over the years, and the rooms are comfortable, well-appointed and (crucially for me!) quiet with air conditioning you can actually control.

It's two minutes from the Quayside, even if it doesn't look like it on the map, and 10 minutes walk from the edge of the shopping district. The communal area downstairs is nice to sit in, and the staff friendly. A nightly wine and cheese get together is a friendly affair.

My only gripe is paying to park there. If it was in the centre of town, I'd understand it, but it's irritating so far out.

  • Stayed: April 2014, travelled on business
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Thank travellinghiggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge S, Guest Services Manager at Staybridge Suites Newcastle, responded to this reviewResponded 27 June 2014

Hi "travellinghiggy"

Thanks for the great 4 start review, its great to hear that you keep coming back to stay with us.

Hopefully next time we can turn that 4 into a 5!

Best Wishes

Victoria Quelch

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Reviewed 22 June 2014

...with the added bonus of having the room cleaned daily! Furnishings were modern and very comfortable, and rooms come with fully equipped kitchens. The only small down-side was that there was no opening window but the air conditioning worked well and was very quiet. I had a small problem with the cupboard but was given a bottle of wine as a "sorry" token, and it was fixed.

There is no restaurant or bar but it's right in the Quayside area where you can find heaps of these - who likes sitting in the hotel anyway? There's a "pantry" where you can buy food/drink downstairs but there's also a Tesco just around the corner where you can get a better selection for much cheaper. During some weekdays there are free drinks in reception but unfortunately I wasn't able to take advantage of these. If travelling for work and staying for more than one night, this is definitely the way to go.

Oh, and check out the creepy mannequins in the block of flats across the road!

Room Tip: Try to get a room with a view if you can - not all of them have one though unfortunately
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  • Stayed: June 2014, travelled solo
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1  Thank hellofish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge S, Guest Services Manager at Staybridge Suites Newcastle, responded to this reviewResponded 25 June 2014

Hi, "Hellofish"

Thank you for taking the time to share your comments on your time at Staybridge Suites Newcastle.

We are currently re-vamping the stock in our pantry so hopefully on you're next stay with us you'll get to enjoy a few more different items from there.

Don't forget us next time your in the north east,

Best Wishes

Victoria Quelch
Guest Services Manager

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Reviewed 21 June 2014 via mobile

Really enjoyed our stay here. A short walk from town, staff were very helpful and friendly. As a continental breakfast person this suited me down to a t!

Really clean place of the rooms a modern and what can I say about the bed. Wow the bed was amazing. I laid on it for 5 min and I wasn't far off in the best sleep ever. The duvet to matters ratio was perfect and the pillows were heavenly. Can't wait to go back just to sleep!

Stayed: May 2014, travelled as a couple
Thank taz15485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge S, Guest Services Manager at Staybridge Suites Newcastle, responded to this reviewResponded 22 June 2014

& We can't wait to have you back either!

Thank you for the sensational comments. (I agree the beds are WOW!)

Hopefully it won't be too long until your next visit with us.

Best Wishes

Victoria Quelch
Guest Services Manager

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Reviewed 19 June 2014

Stayed here based on good reviews and prior experiences with the same brand in the USA and wasn't disappointed. Staff were very welcoming and nothing was too much trouble. Modern rooms and well appointed, albeit rooms slightly on the small side compared to other similar places, but still much bigger than most normal hotel rooms in Europe. Quiet part of town and a full size supermarket a short drive away to stock up on supplies if staying a few days. Close enough to be able to walk into the city centre. Secure parking including some undercover spots, although a covered walkway in from the carpark might be a good addition for times of inclement weather - but not really a negative. Good base for exploring the local area, and hope the brand expands more into the UK.

Room Tip: Higher floors facing the river have good views.
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  • Stayed: May 2014, travelled solo
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1  Thank SoCalApproach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge S, Guest Services Manager at Staybridge Suites Newcastle, responded to this reviewResponded 21 June 2014

Good Afternoon "SoCalApproach"

We're so glad we upheld the high esteem you hold the Staybridge Suites name in.
Many thanks for taking the time to leave your comments & we hope we get the opportunity to welcome you back again on your travels.

Best Wishes

Victoria Quelch
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Newcastle

Address: Buxton Street, Newcastle upon Tyne NE1 6NL, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Newcastle upon Tyne
#1 Business Hotel in Newcastle upon Tyne
#3 Romantic Hotel in Newcastle upon Tyne
#4 Family Hotel in Newcastle upon Tyne
Price Range: £73 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Staybridge Suites Newcastle 4*
Number of rooms: 128
Official Description (provided by the hotel):
Staybridge Suites is an all-suite, extended-stay hotel that caters to guests looking for just one night, one week or longer. Whether relocating to the area, on a project, in training, or in need of a hotel, Staybridge Suites Newcastle is the ideal place to stay. Staybridge Suites Newcastle is located just moments from the Quayside area, with its excellent selection of restaurants and bars. Within walking distance is the Millennium Bridge, Baltic Centre, Tyne Bridge and the eye-catching Sage Gateshead. The city centre location of Staybridge Suites Newcastle puts all of the major business and leisure attractions of Newcastle within easy reach, including the many shops and restaurants around Eldon Square, the Theatre Royal, Centre for Life and Newcastle and Northumbria Universities. Staybridge Suites Newcastle offer 2 types of suites: Studio and One-Bedroom, many with stunning views of the Quayside area and the Millennium Bridge. All suites are furnished to a high standard; containing a fully equipped kitchen, living room area, work space, flat screen TV with over 100 TV and radio channels including Sky Sports and JSTV and complimentary high speed Wi-Fi Internet. Hotel amenities include a 24-HR manned reception, complimentary breakfast, on site convenience shop, fitness room, IHG Rewards points and complimentary guest laundry room. Join us for complimentary guest evening receptions (Tuesday-Thursday) serving drinks and snacks. ... more   less 
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Also Known As:
Staybridge Suites Newcastle Hotel Newcastle Upon Tyne
Newcastle Staybridge Suites
Staybridge Suites Newcastle Upon Tyne

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