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“Dont ever come here”
Review of Rooms Inn

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Rooms Inn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Dont ever come here”
Reviewed 5 August 2013 via mobile

I was shocked when my friend was refused entry to the hotel even though I paid for dual occupancy. I would avoid this hotel at any cost!!!! The concierge was extremely harsh towards my friend as he had just returned from Afghanistan on a six month tour and didn't expect inhospitable behaviour.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank slucas1919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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421 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (90)
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Utrecht, The Netherlands
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 August 2013

We were staying in Newcastle for the weekend and chose this inn because of its proximity to the city centre. Check-in was quick and the room looked nice enough. The room featured a modern bathroom and furnishings and a flat screen TV. Unfortunately, the lack of air conditioning combined with hot weather made the room temperature uncomfortable. There was no mini-bar available either, and drinks sold at reception are unrefridgerated.

Our room was situated right above the Inn's entrance, facing the parking lot. We got a lot of noise from partygoers coming and going during the night, loitering about the entrance and smoking beneath our window. Also, our neighbouring guests took a particular liking to making loud phone calls in the middle of the night. I did not get a good night's sleep.

Considering the average quality of this Inn, I think the price we paid for a Friday & Saturday night (£ 125 for one room, booked directly via their website) is a bit steep. I would not recommend going here unless you are indeed planning to go out until the early hours.

Room Tip: Rooms at the back of the building (not facing the parking lot/entrance) are probably more quiet than...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heerst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southport, United Kingdom
Level 1 Contributor
4 reviews
Reviewed 22 July 2013

This was a very adequate hotel, that offered little in luxury but was by no means poor quality. It was a steal of a price (£35 per night) and was on the doorstep of Newcastle College where I was visiting. The room was comfortable with a new flat screen TV, and a tidy bathroom, and a reasonably comfortable bed. Nothing bad to be said considering the value of the hotel. It really was good value.

Room Tip: I was on the ground floor in July 2013 when we were in the midst of a heatwave, I would recommend a...
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SWHomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chgmarketing, General Manager at Rooms Inn, responded to this review, 24 October 2013
Thanks for leaving us a review, we're happy that you enjoyed your stay and appreciate that as a budget hotel we aim to provide the best service possible at extremely affordable rates. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 July 2013

Me and three friends stayed at the rooms inn because of it's location. We thought it was a fantastic deal until we arrived. Our room had mold, damp, dust, stains and rubbish.
For asthmatic and hayfever sufferers the cleanliness of the twin rooms were completely unacceptable. After looking at our room we returned to reception to complain and asked a member of staff to come to the room so we could show them all the issues but apparently there was only one member of staff in the whole hotel and she couldn't leave the desk. We had no apologies for the inconvenience and no thank you's for the feedback we gave. We were given two room keys to see if either would suit our needs, as it was getting late we chose the cleanest room however the standards was still poor!
I grudge paying the amount i did and would not recommend that anyone pays more than a max of £40 for this hotel, it is NOT worth your money, health and there are far better budget hotels nearer to the center.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ISE93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chgmarketing, General Manager at Rooms Inn, responded to this review, 24 October 2013
We just wanted to retrospectively respond to this review and inform guests that we always strive to provide the best possible cleanliness throughout the entire hotel.

This issue was dealt with at the time and resolved quickly. We immediately took action to improve our cleaning duties and employed an extra member of cleaning staff. More recent comments reflect these improvements and we again apologies for this guests experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Newcastle upon Tyne hotels

Penistone, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 July 2013

Recently visited the "Toon" for a concert and booked this place. Only a 10 minute walk from the city centre so away from all the racket but not miles away. The place is basic but clean and functional and is ideal for a short stay.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rupert_Chateframe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sunderland
Level 6 Contributor
116 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 24 June 2013

Stayed here after going to a gig we have stayed here before it was getting refurbished now it is finished and really nice so quiet had a lovely sleep and not far away from the centre we walked but u could get a taxi staff very friendly and helpful cannot comment on breakfast we did not make it down had a late night .

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank makem65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selby, United Kingdom
Level 4 Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 18 June 2013

Booked a superior double which was a lovely clean room with all the facilities you could want - iron/ironing board, hair dryer, tv and toiletries. With car parking included, friendly staff and only a ten minute walk from the city centre I see no reason to stay anywhere else. The only thing stopping it scoring 5 out of 5 for me was the excessively warm temperature in the room. This meant we had to sleep with the window open and consequently were woken by noise from outside on a couple of occasions during the night. And we didn't retire until well after midnight. Would definitely stay again though rather than paying double elsewhere

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MickandSally15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rooms Inn

Property: Rooms Inn
Address: 40 West Parade | off Westmorland Road, Newcastle upon Tyne NE4 7LB, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Free Parking
Hotel Style:
Ranked #7 of 20 B&Bs / Inns in Newcastle upon Tyne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Rooms Inn 3*
Number of rooms: 53
Official Description (provided by the hotel):
The Rooms Inn Hotel has 53 bedrooms and is located only 10 minutes walking distance from Newcastle Upon Tyne's busy city centre. Extremely popular with business and leisure guests you'll find us set slightly back off Westmorland road in the residential area just a stone's throw from Newcastle College's brand new futuristic buildings. If you are looking for FREE parking and a peaceful night's sleep but still want quick access to Newcastle's world famous night life then there are few budget hotels to rival the location of The Rooms Inn Hotel. We're minutes away from everything you'll need from the Metro Radio Arena, Eldon Square, Central Station, Centre of Life and of course all of Newcastle's infamous bars, clubs & restaurants. ... more   less 
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Also Known As:
Rooms Hotel Newcastle Upon Tyne

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