I have visited the butterfly many times over the past few years. I used to love it and always recommended it to friends etc. Unfortunately the past two visits have been disappointing not the food but the service from staff. The first occasion my friend complained about her meal and the waitress was rude basically accusing her of lying but then took it off the bill anyways . I feel she made a huge scene and embarrassed my friend for no reason. The second and most recent time I went as a group of 5 for some beautiful hangover curing grub. We arrived at it was raining outside we were the first in the queue to wait to be seated no one behind us and the waitress asked us to wait for our table outside !!! I was outraged and refused to do so I wouldn't of minded if it was sunny but it was wet and cold. More importantly we weren't causing a problem standing in the doorway at all. I feel the butterfly cabinet is a popular place to eat but the service has let it down. The staff don't care about annoying and upsetting customers as the good food offered means as it's always busy so it doesn't make a difference to business.
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