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“lovely friendly staff.”

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Novotel Newcastle Airport
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1,230 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
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English first
Sheffield, United Kingdom
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 10 June 2014

Comfortable and Friendly

Novotel Newcastle Airport – Ponteland Road NE3 3HZ

This lovely modern hotel has large rooms with comfortable beds.
There is a separate toilet and separate bathroom to each room. The standard of decoration in the rooms is good, and there is plenty of room to move around, and store the suitcase.

The restaurant serves excellent quality food, and an ‘Indian Cuisine’ is also offered, as well as the usual English Menu.
Main courses start at £9, with steak being £16. Beer is around £4.50 for a 330ml bottle, Sparkling Water is £3.50 a bottle.

The en suite bathrooms have very deep baths which can be tricky to get out of.

This Hotel could be of a very high standard, if a little extra push with maintenance were implemented. (eg:- remote bath plug; the odd blown bulb; some door keys faulty)
All things being considered, this is a good Hotel to stay in for a short time.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JoanDWarby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHodgson, General Manager at Novotel Newcastle Airport, responded to this review, 11 June 2014
"Many thanks for your kind review. I am glad my team made your stay enjoyable and equally pleased to receive some very honest and constructive feedback . I do hope we have the pleasure of welcoming you back. [General Manager Sheena Hodgson]
"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
north yorkshire
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

We stayed for one night at the end of May with our sons aged 7 and 12. The staff were very welcoming on our arrival and throughout our stay. We used the swimming pool twice and the boys enjoyed using the iMac in reception. The grounds are beautiful and we sat out on the terrace. Good to have the outside play area to use for younger children. Our room was very clean and the power shower was excellent. Good choice at the breakfast buffet and novelty of the pancakes! We stayed over into the afternoon before our flight. So convenient and a stress free 5 minute drive to Newcastle airport. Have recommended the hotel to our friends and would certainly return ourselves.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cazcam48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHodgson, General Manager at Novotel Newcastle Airport, responded to this review, 11 June 2014
"Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel Newcastle Airport. I really appreciate that you have made recommnendations to your friends. I look forward to welcoming you back again soon. Kind regards, [General Manager Sheena Hodgson]
"
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Zurich, Switzerland
Level Contributor
150 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

Excellent price / quality. Perfect if you have a plane to catch on the next morning. We couldn't find the entrance to the hotel with the car at first, it is badly indicated from the road. Good location, comfortable bed.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank semagora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHodgson, General Manager at Novotel Newcastle Airport, responded to this review, 11 June 2014
"Many thanks for your kind review. I am glad my team made your stay enjoyable. [General Manager Sheena Hodgson]
"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Den Haag
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

We stayed at the Novotel at Newcastle airport . Staff is very friendly and helpful,on site ( paid) parking was a plus . Rooms clean and beds were very comfortable.

Only downside was one of two elevators was not working and then the second stopped as well! They tried their best to get some one out to repair it , but since there were specialized spare parts needed,it didn't get done until the next day.The front desk did help people with their bags.

The nicest surprise was the Indian food at their restaurant. We had non vegetarian food from the Kerala and Tamil Nadu regions of South India. The variety and quality was a pleasant surprise this far north. Breakfast was good,buffet style.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maitreyib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHodgson, General Manager at Novotel Newcastle Airport, responded to this review, 11 June 2014
"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay. I note the comments regarding the lifts and apologise for the inconveninece which this caused.I look forward to welcoming you back again soon. Kind regards, [General Manager Sheena Hodgson )
"
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Glasgow, United Kingdom
Level Contributor
87 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 4 June 2014 via mobile

We got a good deal for this hotel as we needed a short stay over recently.

The room size was good and the bed was comfortable too.

The entrance was lovely with modern computers available.

The cost for breakfast was high so we didn't buy breakfast here.

All in all an OK stay.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 123wanderlust123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHodgson, General Manager at Novotel Newcastle Airport, responded to this review, 11 June 2014
"Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. PLease look out for the pre-paid breakfast offer on Novotel.com which makes a great differnce in price. I look forward to welcoming you back again very soon. Kind regards, [General Manager Sheena Hodgson)
"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Newcastle Airport

Property: Novotel Newcastle Airport
Address: Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 84 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novotel Newcastle Airport 3*
Number of rooms: 126
Official Description (provided by the hotel):
Novotel Newcastle Airport offers state of the art facilities with stylish new design. Located 5 min drive from Newcastle International Airport now offering shuttle service and flight information screen. 126 en suite rooms including accessible rooms andinternet. Elements Bar and Restaurant. Ideally placed for conference and events with 8 rooms (200 persons) and leisure suite with indoor heated pool, sauna, gym. Easy reach of city centre night life, Metro Centre shopping and the Northumberland coast. ... more   less 
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Also Known As:
Novotel Newcastle Airport Hotel Newcastle Upon Tyne
Novotel Hotel Newcastle Airport
Novotel Newcastle Upon Tyne
Newcastle Upon Tyne Novotel

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