I stayed at this hotel when on a course with colleagues. I'm really surprised that some reviews are so hostile, I have fond memories of a good stay and quality conferencing facilities. I'm not really sure if some travellers think that concireges are put on earth to kiss their feet but I certainly didn't have a problem with the concierge "hanging around" in the lobby/car park - that is where any reasonable person would expect to find the concierge and I found him to be friendly and pleasant, always greeting me with a smile. Perhaps that is because I greeted him with a friendly smile myself?
The lobby, lounge, bar, conferencing rooms, halls and bedrooms were all clean with good attention to detail on the housekeeping front. I didn't have a problem with my card being pre-authorised - for every 100 honest guests there sadly will be the odd guest who does damage the room/do a runner. Pre-authorisation of cards means that this cost is passed on to the dishonest person not other guests in the form of accommodation price increases to re-coup losses. So what if this affects the credit available? If you can afford to stay in a four star hotel you are unlikely to have a credit limit where every last £400 matters.
I enjoyed our meals, we scheduled group lunches/dinners etc around our training, they were varied and well-prepared. An open fire in the bar was cosy and the wine good. We had all put some money into a cash kitty behind the bar, and the only problem occurred when this wasn't mentioned on shift changeover, so the new staff member did not know where our money was. This was rectified by phoning the previous member of staff, which was very kind of them. The sooner you bring up an issue, the sooner it can be dealt with. Remain calm and polite and you will normally recieve that response back.
My room was not the cutting edge of style, but it was not shabby, the bathroom was a good size and it was nice to have a dvd player in the room. I didn't hear any trains at any point during my 3 day trip from any point of the hotel.
This was my 3rd visit to Newcastle and it is a modern and varied city. There are great community projects and massive regeneration has gone on here - we visited a great community theatre, a good mix of commercial and niche shops and restaurants around, also a clean city with good and cheap public transport.
There were some hen/stag groups out in town, but certainly not in this hotel, so it is unfair to include this in criticism of the hotel. Any city with a large university will have groups of people out enjoying themselves during the week and at weekends anyway. We did not feel that anyone was particularly aggressive, just out for drinks on a weekend night. The reviewer commenting on security personnel being on the door of a bar should take note that with the introduction of the new Licensing Act extending drinking hours, many local authorities choose to make it the condition of premises licences that they have a certain ratio of security to customers. The other access to the hotel, through Castle Garth, is quiet and picturesque so there is no need to walk past the offending bar anyway.
As for complaining about a homeless man in a nearby street in a review of a £130 a night hotel - words almost fail me. Certainly not the hotel's fault for a start, again, the sort of thing quite typical of any town/city centre on occasion, and it doesn't really inspire belief in fellow travellers when someone will moan about this spoiling their stay in an expensive hotel as part of a long holiday on Trip Advisor as opposed to notifying the local authorities if the incident actually was as terrifying as construed and thereby getting said homeless man help/support.
- Official Description (provided by the hotel):
- Few hotels can boast a more enviable city centre postcode than the Vermont Hotel, for this imposing structure is located in the heart of the City of Newcastle-upon-Tyne, not only next to the Castle Keep and opposite the historic Moot Hall, but also just two minutes from Newcastle's Central Station. Combining old character in the form of 1930s grandeur with contemporary elegance and four-star luxury, the landmark building is your base from which to discover the many bars, shops and attractions of the town centre and wider area. Look outside your window and you might see such sights as the River Tyne, Millennium Bridge or stunning cathedral, and it's not the only mark of the sheer inspiration of the Vermont Hotel experience. That's because the reasons for the hotel's reputation become clear with a stay in any one of its sophisticated bedrooms, which are finished in soft relaxing colours while also coming with a wealth of facilities for your pleasure and comfort, including - among others - private en-suite bathrooms, a mini bar and free Internet access. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Superbreak UK, Ebookers, LateRooms, 5viajes2012 S.L., HotelQuickly, getaroom.com, Cancelon and Evoline ltd so you can book your The Vermont Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Vermont Hotel Newcastle Upon Tyne
- Vermont Newcastle Upon Tyne