The fact this hotel is on the Tyne, has a nice reception, secure parking and can cater for families does not cover up there has not been much investment in it. The rooms are getting shabby and there is no broadband (or wasn't in our room). They really should do more but I reckon the location has allowed the management to be complacent. The Hilton opening on the Gateshead side of the Tyne may change this.
- Free Wifi
- Breakfast included