Rooms are way past sell by date. Management keep referring to planned refurbishments but no evidence as yet. Despite showing a confirmed reservation, hotel had no record of it. Senior receptionist Alison was complacent and displayed poor attitude, others were very friendly and helpful. This hotel at weekends is really a base for hen and stag parties, so it is not condusive to a relaxed, civilised weekend. During the week, it is a standard business hotel. Location is excellent for river views and partying along quays, but you need to be fit to walk up the hills into the centre of town. Beware of very high weekend prices, much too high for the area. Many better options locally.
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- Also Known As:
- Copthorne Hotel Newcastle Upon Tyne