On a arrival at the hotel first impressions were good, until we booked in the receptionist was extremely rude and unhelpful. Our room was nice and spacious with a view of the river tyne, however the hot water did not work so we had to pack up and move to another room which was again nice with a river view. Breakfast on the first morning was a buffet breakfast which was below average stanard as most of cooked food looked like it had been sitting there to long and some of the food was not cooked fully, although the restaurant staff are quite helpful and friendly. Overall I would say the hotel is more of a 2-3 star hotel and not a 4 star.
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- Also Known As:
- Copthorne Hotel Newcastle Upon Tyne