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Royal Station Hotel
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    Reviews (2,017)
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    1,209 - 1,214 of 2,017 reviews
    Reviewed 18 August 2014

    I was very lucky to be upgraded to a suite by the Hotel, the staff especially Steven and the waitress' could not have been kinder or more helpful to me whilst I was staying there. They made my trip extra special by suggesting other places to visit and restaurants to try for lunch whilst out exploring. The location itself was perfect as I was travelling alone via train and they kindly looked after my bags after I had checked out until my train was due. The breakfast that I had was of a high standard and the room service was especially efficient and prompt. Many thanks to all the staff at the hotel for making this a trip I will always treasure! Also, as a solo female traveller I felt very safe in the hotel and in the area it is located.

    Room Tip: The rooms can vary from pictures on the website, and it is worth ringing to ask what room you will be allocated, I originally booked an executive double and it was not as large as the one indicated online however, as soon as phoned reception and asked they were able to find me another room as they luckily had a few others free that night, the reasons the rooms sizes can vary is due to the age of the hotel, and so as to avoid disappointment I would always pre call in future when I stay there. The initial room was fine, but not as fabulous as the one that I had previously stayed in.
    • Stayed: August 2014, travelled solo
      • Location
      • Rooms
      • Service
    Thank Jacky S
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    pudley234, Manager at Royal Station Hotel, responded to this reviewResponded 9 October 2014

    Dear Guest

    We are delighted to hear of your recent experience at the Royal Station Hotel.

    We will ensure your comments are passed on to the staff.

    We look forward to seeing you in the near future.

    Kind regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 18 August 2014 via mobile

    Stayed there for 5 nights. The room was very nice but in the first night it was windy and the windows rattled. As the windows are old wooden frames they have a lot of movement in them. A folded bit of paper solved this problem. They really do need upgrading if they wish to get a higher star rating. May as well put double glazing in to cut the noise out from the station. Apart from that small issue it's a great hotel. They do a great cooked breakfast. Which is worth getting up for.

    Stayed: August 2014, travelled on business
    1  Thank LFOOD-76
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    pudley234, Manager at Royal Station Hotel, responded to this reviewResponded 9 October 2014

    Dear Guest

    Thank you for providing your feedback.

    Can I ask which room you stayed in and the date of your arrival?

    Kind regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 18 August 2014

    We have stayed here three times now - it's a convenient stop to/from Scotland. Very central, easy parking (station car park), handy for the restaurants along the river. Spectacular old hotel, a bit frayed around the edges but worth a look. Rooms seem to vary quite a lot i.e. size, noise - we prefer ones at the back, despite a bit of low noise from the station, and we were given a free upgrade this time.

    Given it's a big hotel, there can be quite a walk to some rooms, along slightly dingy corridors and with quite a lot of stairs (ask for assistance with luggage) - but the rooms themselves always seem fine, if lacking a little attention to detail (e.g. unemptied rubbish bins, minor curtain malfunctions).

    Decent enough breakfast. We will continue to use this hotel when in Newcastle - very good for purpose but could be a bit disappointing if you were after somewhere special.

    Room Tip: Rear rooms tend to be quieter - busy road out front.
    • Stayed: August 2014, travelled as a couple
      • Sleep Quality
      • Rooms
      • Service
    Thank indie-travellers
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    pudley234, Manager at Royal Station Hotel, responded to this reviewResponded 9 October 2014

    Dear Guest

    Many thanks for providing your comments and feedback.

    Our staff pride themselves on offering the help and assistance required to ensure our guest stays meet and exceed their expectations.

    Kind regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 17 August 2014

    My friend hired the Collingwood Room for her wedding party. The room was lovely, and large. Plus a separate room for the buffet. The food was excellent. We had a great night. The DJ' s music was also great maybe a little too loud. Ideal location for any party.

    • Stayed: August 2014, travelled with friends
      • Value
      • Service
    Thank MrsDigibit
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    pudley234, Manager at Royal Station Hotel, responded to this reviewResponded 9 October 2014

    Dear Guest

    We are delighted you enjoyed your friends party here the Royal Station Hotel.

    Along with offering first class accommodation we also cater for meetings, parties and weddings.

    Kind Regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 16 August 2014

    We returned to this hotel after the great experience we had last time. This time we upgraded to a superior room for £10 extra over two nights. It was well worth it as the room was much bigger. The hotel is still a bit shabby and does have it's downsides, however the positives more than make up for these. When we arrived at our room it was clear it'd not been hoovered, however I had a word with the cleaner in the hall and this was sorted within 5 mins. The use of the pool and gym is great and it's very central meaning you can park your car then then forget about it for your stay. Excellent hotel, we'll be back I'm sure!

    Room Tip: 226 was a big room which faces to the back of the hotel. If you're a deep sleeper then you won't mind the noise from the station, if you're not it might be worth thinking about the front.....however there's currently roadworks (been going on for over a year) so don't expect a lie in! ;-)
    • Stayed: August 2014, travelled as a couple
      • Value
      • Location
      • Service
    Thank DevonVsPerth
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    pudley234, Manager at Royal Station Hotel, responded to this reviewResponded 9 October 2014

    Dear Guest

    We are delighted you enjoyed your second stay at the Royal Station Hotel and look forward to seeing you again for your next visit.

    Kind regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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