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“Reconsider if your planning on sleeping!!”

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Royal Station Hotel
Certificate of Excellence
Reviewed 15 December 2010

Stayed here for one tuesday night with my partner to attend an event at the Arena. The hotel itself is nice enough. The room was big. Very comfy bed, nice bathroom, decor etc. The major problem is, when they've refurbished the rooms, they've missed the most important thing needed, seconday glazing. We went to bed around 12:30. The drunks were dragging themselves to the metro, directly below our room till around 3am, shouting and singing. The sirens went on pretty much all night. The bin truck turned up at 5:45am, making an amazing amount of noise, then the brewery delivery for the pub under the hotel arrived at 6:40am. I actually didnt get to sleep the whole night. Worst hotel ever if you want to sleep. I'll never go back there. Ruined our stay.

  • Stayed: December 2010, travelled as a couple
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1  Thank Jember075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,724 - 1,730 of 1,918 reviews

Reviewed 11 December 2010

We stayed here Last night, 11th December When in Newcastle seeing the Scissor Sister's.
Check in - Not so great, asked to check in early. Point blank NO. Bang on 2pm. Ok Fair enough. We were paying Cash, so needed to show Identification. Receptionist were not the most friendly. Quite arrogant to be honest.

Room 200, Superior room - Great room, very spacious & modern. Separate Dressing area. Big enough bed, Comfy enough. Large LCD TV. Bathroom was small, but clean, modern and all you needed. Shower over bath. We had our mini bar, stocked with two bottles of water, two orange juice and two Kit-kats. Tea/coffee/milk.

The noise level is pretty high. I felt as though I had the window open. Didn't sleep too well because of this, sirens, people shouting in the corridors. Then to top this off, Fire alarm went off around 12:15 am, we had to evacuate the building and the fire brigade came to check. OK couldn't be helped In some way. But there was a very drunken wedding party in the hotel, partying downstairs and we believe it was probably something to do with them. But wasn't the hotel's fault I suppose.

Overall a pretty good stay and the rating is based mainly on the room. Without the noise level it would of been a very peaceful night.

I'd recommend If you can tolerate Noise and sleep through it.

  • Stayed: December 2010, travelled as a couple
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1  Thank Ms_M-20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2010

Spent an unplanned stay in hotel due to flight being cancelled but was pleasantly surprised at standard of the hotel.
It is right next to the station so would be ideal for stopping in if visiting via train.
Had a superior room which meant 2 double beds and free minibar of juice and water.
Very clean and bathroom had seperate shower to bath so I would use again if visiting Newcastle.
Reception staff very helpful.

  • Stayed: November 2010, travelled on business
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Thank Rhooseboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2010

The title is a description of the bed quality. I always appreciate a firm mattress, but this was beyond firm. Almost like the establishment found a use for some extra box springs. Awoke to a numb arm and hand from having laid on my side.

The room and the bathroom were a decent size. No frills, but clean and -it appeared- decently maintained. Night street noise was a bit loud, and earplugs were necessary.

Paid extra for the breakfast, and believe the cost is justified as the restaurant offered decent buffet style dining. Scrambled eggs available along with juices, breads, yogurt, ham and sausage.

The front desk staff were always polite and helpful, I'm not sure why other reviewers might have had a problem with these individuals. We arrived less than 30 minutes prior to the check-in time, and were told we had to wait. I can see such a policy when someone arrives several hours early, but feel that twenty minutes should not cause such a problem for the hotel. As it was, the desk was mobbed at the quoted check-in time. We took a walk of about an hour and returned when the check in was less active.

The health center facility was very adequate although the locker room space is one the small side. We carried our identification with us when we utilized the facility. I would not recommend that anyone trust the lockers for anything which cannot be easily replaced. Have appropriate clothing as you will need to exit the hotel to get to the fitness center.

Hotel offered wifi, but even with the correct WEP I could not take a successful connection.

  • Stayed: October 2010, travelled with friends
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1  Thank Late-Arrival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2010

We arrived and the reception staff where very dore faced. They never smiled once the whole two days we were there.

The room was nice except it had dampness in the room which i wouldnt expect as we had a superior room!

The breakfast was unorganised and unrelaxing.

We did enjoy the lesiure facilities which were great and the staff in there were very nice and actually talked to you unlike the receptionists.

On leaving again i handed over my key card and was waiting to see if there was anything on my bill. The receptionist just grabbed the card and put her head down. Not even asking if we enjoyed our stay or did you have a nice weekend!! Terrible customer service.

  • Stayed: September 2010, travelled as a couple
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Thank ccameron2257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2010

my partner took me here for a weekend birthday break in october 2010, our 1st night in the hotel was enjoyable though the room temperature is far too hot. On our second morning at the hotel we decided to try the attached leisure centre. After 1 hour in the empty pool and sauna area we returned to our rooms to discover we both had money missing from wallets. My partner asked the leisure centre reception to check cameras and quiered about locker keys. To be told nothing he could do. On later reporting this to hotel receptionist i was given email address of manager to contact after i return home. After many emails i am still told nothing can be done. Our weekend break was ruined, staff unhelpful.

Stayed: October 2010, travelled as a couple
3  Thank babsyc69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2010

To be honest wasn't expecting much but the rooms are big and comfortable and the bathrooms are new and it's right in the centre with free parking (not many slots and you can't book but we easily got one).

Took two superior rooms, a double and a twin for £159 so thats pretty cheap!

We can see the staion from our room but there is almst no noise at all.

  • Stayed: October 2010, travelled with family
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Thank Doirefad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Station Hotel

Address: Neville Street, Newcastle upon Tyne NE1 5DH, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Newcastle upon Tyne
Price Range: £53 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Station Hotel 3*
Number of rooms: 145
Official Description (provided by the hotel):
Centrally located in the heart of the city adjoining Newcastle Central Station and metro system, just 10 minutes walk from the bustling city centre with its shops, restaurants, bars and theatres. The Royal Station Hotel Newcastle was built circa 1850 and is a grade 1 and 2 Victorian listed building which boasts elegant architecture and was opened by Queen Victoria. We offer spacious rooms, a fabulous bar and restaurant, indoor swimming pool and fitness centre, free Wi-Fi throughout the hotel and limited free car parking. ... more   less 
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Also Known As:
Hotel Royal Station
Royal Station Newcastle Upon Tyne

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