Having stayed in many Holiday Inns around the country this WAS amongst our mostly highly rated until our recent stay!! Our room was so hot it was unbearable at times. There was an air-conditioning unit in the room which was not working and a small table fan. We mentioned to the receptionist about the air-conditioning and was very abruptly informed the air-con in all the rooms were out of action "which is why we do not advertise air-con on the website" She offered us a fan but the one we had was only circulating the warm air and felt another would not have made any difference. It made for 3 very uncomfortable nights.
Also each day after returning to our room after it had been serviced we found the keys did not work, again we told we this was probably because they had been kept next to phones in our pockets etc even though we kept the keys in the same place all the time and they worked when we returned to our room later in the evening.
I think the front of house staff need lessons from the housekeeping staff who were all very polite, helpful and courteous
- Official Description (provided by the hotel):
- Awarded 4 Stars in 2016 and again in 2017 we are proud also to say that our leisure club has completed a full refurbishment and is ready for you to enjoy. News update that Wi-Fi is now Free at 5Mbps. With 151 4 Star spacious bedrooms each with an en-suite bathroom, Tea & Coffee making facilities, telephones, remote control flatscreen TV and hairdryer. Some rooms have walk-in showers - please ask to guarantee. Should you require an even higher standard of comfort, the hotel has 40 Executive bedrooms offering an excellent range of luxuries to make your stay that bit more special - bathrobes, slippers, water, chocolate, safe and fridge. In April & May 2013 our lounge, restaurant, bar and toilets had a full refurbishment - check out our photos. Our in house Spa team offer relaxing treatments using Elemis products with and ladies don't pass on the opportunity of LA Tips or Jessica nails - to avoid disappointment please book in advance ( products correct at Aug 2017). WE NOW HAVE A LIFT ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, TripOnline SA, Ebookers, 5viajes2012 S.L., Cancelon and Evoline ltd so you can book your Holiday Inn Newcastle - Gosforth Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Newcastle Upon Tyne Hotel Newcastle Upon Tyne
- Newcastle Upon Tyne Holiday Inn