Three night stay 4/7 th april. This is the worst hotel I have ever stayed in. It was taken through Woucher 2 nights for the price of one and then we added an extra night at full cost. I f only we had looked at the room before paying for the extra night We would not have stayed at all. From the entrance to reception to bedroom the place is filthy. The carpets are disgusting. O n the 3rd day our room was not even serviced so no loo roll,soap,shower gel ,towels etc. The noise is unbelievable from the nightlife, no mention of this on the webb so do nt expect to sleep till 4am ! A big leaning curve for us, look at what you are getting before you pay. We were told the lift was out of order and being repaired that date now looking at previous reviews the same story in Feb. We think that says it all. Do nt choose the Surtees hotel .
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- Also Known As:
- Surtees Hotel Newcastle Upon Tyne