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“Great, pulls off being different.....”

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Malmaison Newcastle
Certificate of Excellence
Sydney, Australia
Level 5 Contributor
76 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Great, pulls off being different.....”
Reviewed 15 January 2012

Excellent hotel, quite dark and you feel a little naughty staying there! Excellent room (cheapest on hotel site) with awesome view of the Tyne...also the breakfast was well worth the extra. Only small issue was we couldn't find a fridge in the room?!

  • Stayed January 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Don2156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (549)
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English first
York, United Kingdom
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 January 2012

Super visit - We went for a weekend away and the service was lovely, the food was great and the room was clean and spacious with a huge bed and a great view of the Millenium bridge.
We both had a "Life saving back massage", and agian, that was great!!

Would definately go again

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yorkshiremeerkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 January 2012

Stayed in the Malmaison Quayside in December 2011. Booked directly and received an excellent price on a Superior Double with bridge views due to the time of the year. The hotel is in a superb location with parking opposite the rear entrance. Staff were efficient and very friendly. The hotel is very similar to other Mals I have visited and the bar is fantastic. Bit disappointed with the standard of the rooms which were probably fantastic a few years ago but could now benefit from redecorating - coffee stains on the radiator, worn carpet, paint looking tired.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nstigers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tayport, United Kingdom
Level 5 Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 7 January 2012

I travelled with a pal to Malmaison, Quayside, Newcastle on 4 January 2012. This was booked through Thomas Cook Sport as part of a package (match ticket/hotel).

The Hotel is very nice, good location on the quayside next to the Milennium Bridge and about a 10 min walk from the railway station.

On arrival the male Receptionist was very 'frosty and robotic' to say the least, Vey little information was given regarding Hotel facilities, services or 'would we be dining' etc.

We were in room 419 which was an executive twin - nice big room with a side view of the Tyne. The bed (2 doubles) were very comfy and the pillows to die for. The rainfall shower was good but could have been higher as I am 6' and my head was literally scraping the top.

Breakfast was nicely laid out and the 'hot menu' is freshly cooked for you. Again the service was very average and plates soon built up at the side of the table which staff took there time to clear away.

On checking out I had a disagreement regarding the charge for room upgrade (long story) whereby the same male receptionist got himself in a real tangle, was very unprofessional and his usual robotic self. The charge was eventually waived despite it being obvious it was a communication problem between Thomas Cook/Malmaison.

In summary, nice Hotel, good location, nice rooms, good food but very very average staff (receptionist and waiters).

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank onemanjazzband
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macmerry
Level 4 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 4 January 2012

My wife and I stayed for a night following a great deal on their website, all we had to do was spend £75 on food at drink....easy.
The Corner room we had overlooked the Tyne and had great views over the Bridge and Gallery. Linen and the Bathroom area was spotless.
We managed to squeeze in a Facial and massage in the basement Spa, both treatments were great value for money and the staff and facilities well welcoming and professional, a must visit.
The meal in the Restaurant was excellent, the menu possibly a bit limiting for the fussy eaters.
Would definitely recommend and would book again if visiting Newcastle.

  • Stayed November 2011, travelled as a couple
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Helpful?
2 Thank Rethw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level 5 Contributor
86 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 January 2012

stayed on the 23rd december
staff proffesional and welcoming
room okay
rate £99 including breakfasrt which was excellent
free carparking and they even gave a £20 voucher to spend in the hotel

  • Stayed December 2011, travelled on business
    • Value
    • Location
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Helpful?
Thank Middlesfarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 4 Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 January 2012

Yet again, the Malmaison hotel chain was consistently good and did not let us down. We had a lovely, spacious room and enjoyed the Homegrown and Local meal the night before NYE. The service in the brasserie was excellent, with very knowledgeable and helpful staff. In fact, the service overall was very good.

The location, along the banks of the river is good, and the decor is warm and stylish.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MonkeyGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Malmaison Newcastle

Property: Malmaison Newcastle
Address: Newcastle Quayside, Newcastle upon Tyne NE1 3DX, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Newcastle upon Tyne
#9 Luxury Hotel in Newcastle upon Tyne
#11 Romantic Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Malmaison Newcastle 4*
Number of rooms: 122
Official Description (provided by the hotel):
Fog on the Tyne? Let's hope not. Otherwise you'll miss the great view of the Tyne Bridge you get from our hotel in Newcastle city centre. But then, when you're staying at Malmaison Newcastle, it's the views on the inside that tell you your boat's come in. While you're right at the heart of Newcastle's great shops and exciting nightlife, the lure of MALBAR's legendary cocktails and the Mal Brasserie's classic dishes with a twist is pretty strong. And who wants to spend all night out on the town when one hotel in Newcastle has a whole floor with a shipbuilding theme and bathtubs you could sink a battleship in? It could only be the Newcastle Mal. ... more   less 
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Also Known As:
Malmaison Newcastle Hotel Newcastle Upon Tyne
Malmaison Newcastle Upon Tyne
Malmaison Newcastle Hotel Upon Tyne

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