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“Great Hotel”

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Malmaison Newcastle
Certificate of Excellence
Dublin
Level Contributor
88 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Great Hotel”
Reviewed 26 February 2013

Stayed here from the 15-17 Feb and as two females we felt a little odd as the place was filled with couples, being Valentines I suppose, what should we have expected! Regardless, Id say this is a very romantic hotel at any time.
Room was clean and spacious and had all the utitities that we expected. The Soaps and lotions in the bathroom smelt amazing.
We didnt eat at the hotel as we were out most of the time, but heard the food is great.
The security were friendly, and did their job by asking us to show them our keys when we arrived in very worse for wear the first night. The second night they remembered us!
I used the hotels sauna and relaxation room which was lovely, the treatments were all booked out.
As far as the location goes, I disagree with most of the reviews here, its not central and I felt I spent the whole weekend walking!!! Its a good 15 minute walk to the centre! Although there are bars and restaurants closer by.
Would stay here again if I return to Newcastle.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loopysilvette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (525)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Auckland Region, New Zealand
Level Contributor
81 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 25 February 2013

Did I mention the location? You can't beat it. Right next to the Gateshead bridge. 10/15 min walk into the city along the river.
Wonderfully quirky decor, great bar, rooms were warm, comforting and stylish.

Look out for a special deal, they have a few floating around.

The only negative - the gym is a bit cramped, but it's still ok.

Room Tip: Try and get a room high up facing the river - magical views
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west midlands
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 25 February 2013

We booked a room with a view of the Millenium Bridge - we could almost reach out & touch it, never mind enjoy the lighting! The best thing about Malmaison is the thought that clearly goes into staff training and comfort. It's all very pleasant and welcoming.

The room was great - spacious, huge and comfortable bed, lots of space. Good bathroom with decent separate shower & deep, long bath. The wardrobe is a bit odd - teeny & contains a fridge (filling half the shelf space) & an ironing board (reducing all the hanging space, not just a section). I know the natives are fameous for their distain of coats, but visitors need the odd hook or hanging space! The room was very quiet (and we did have neighbours) - you know how most hotels have a distant noise of a lift or a clatter down a corridor? There was no disturbance and the very thick curtains kept out light & noise.

The service in the bar was very sharp, despite it being busy. Staff kept track of customers waiting & their tabs & ran a table service as well as the bar, both including hot beverages, however late. I was impressed to be offered fresh lime juice for my lime & soda. Atmosphere chilled, we are rather older than the average age but did not feel at all out of place.

My only criticism is the breakfast service - it's a bit random. Lovely staff, but there doesn't seem to be a system & there is a long wait for tea & coffee, despite it being offered & ordered on greeting. We weren't the only ones to comment on check out & we did appear to be listened to with concern so I am confident they will fix this, don't let it put you off (hey, check on booking?!). They lose the 5 spot "excellent" they would have got for service....

Room Tip: The view of the bridge is lovely & worth the extra!
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fionacrabtree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 February 2013

the hotel was nice from the outside, and the inside decor was nice. it took a while to get checked in, and i found it to be very dark ( not sure if this was part of the "ambiance") but getting ready to go out was difficult as i could barely see what i was doing. Also the beds were really really firm. It was a nice hotel but i wouldn't stay there again for the price.

Room Tip: ask for one with a big window!
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cadburys59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, England, United Kingdom
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 February 2013

me and my partners simon stayed one night at this hotel. totally amazing loved every minute of it. we decided to have a night in get room service the whole works and couldnt complain food was good mini bar was well stocked.
room had an amazing view it was a great way to celebrate our ten anniversary
we got the room for £79 which for the standard of hotel i think this was really resonable especially as it was friday 15th feb which was valentines weekend
want to stay here again
and view was amazing over looking millenium bridge

Room Tip: get room with millenium bridge view pay slighly more but worth it
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taffy1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford, United Kingdom
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 February 2013

I have stayed here quite a few times and am pleased that it maintains its standards for location - I always book a room with a view of the swing bridge, or more correctly The Gateshead Millenium Bridge which is a wonderful light show at night - quality and friendliness. Dinner and breakfast are both tasty with a good choice of dishes available and the restaurant has been improved by the cream coloured seats with red piping giving it a bit of a lift colourwise. The bar continues to be as frenetic as ever but service is swift and friendly - as it is throughout the hotel. I stayed in room 621 which has a double aspect over the Tyne, both to the front over the bridge and also downstream for about a half mile. Also the bathroom had a window allowing natural light which I appreciated. Good vfm in my opinion.

Room Tip: Rooms looking over the Tyne because the view of the bridge, joggers, buskers etc. is just so enjoyab...
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1Roger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 February 2013

My partner and I have stayed here on business twice now, and have enjoyed our stay. I think we just stayed in standard rooms, but they are very spacious. Bathrooms are a little tight but that was no major issue.

Rooms were clean, breakfast was nice, the room had everything you would need although I couldn't see the TV from the bed on either of our stays, partly because the rooms are so large and the TV's are so small!

When I am back in Newcastle and looking for a budget stay which has all the luxury of a boutique hotel without the high boutique price, I will certainly stay here again.

Room Tip: Front facing is nice.
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BellaRoma1137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Malmaison Newcastle

Property: Malmaison Newcastle
Address: Newcastle Quayside, Newcastle upon Tyne NE1 3DX, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Newcastle upon Tyne
#9 Luxury Hotel in Newcastle upon Tyne
#11 Romantic Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Malmaison Newcastle 4*
Number of rooms: 122
Official Description (provided by the hotel):
Fog on the Tyne? Let's hope not. Otherwise you'll miss the great view of the Tyne Bridge you get from our hotel in Newcastle city centre. But then, when you're staying at Malmaison Newcastle, it's the views on the inside that tell you your boat's come in. While you're right at the heart of Newcastle's great shops and exciting nightlife, the lure of MALBAR's legendary cocktails and the Mal Brasserie's classic dishes with a twist is pretty strong. And who wants to spend all night out on the town when one hotel in Newcastle has a whole floor with a shipbuilding theme and bathtubs you could sink a battleship in? It could only be the Newcastle Mal. ... more   less 
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Also Known As:
Malmaison Newcastle Hotel Newcastle Upon Tyne
Malmaison Newcastle Upon Tyne
Malmaison Newcastle Hotel Upon Tyne

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