For my annual weekend trip to Newcastle I had the mis-fortune of booking accommodation for myself and a mate at The Dene Hotel in Jesmond.
From the outside the hotel looks like it is in need of repair and the inside is no better.
The rooms were very basic, the bedside lights didn't work, the remote control for the television had been lost/stolen, the 'night porter' was as about much use as a plastic fire-guard. He could be found either asleep or sat in the hotel lobby watching the television all night.
The second night at the hotel was horrendous. After having had a good night out with my mates in newcastle City Centre I returned to my room for a good night's sleep only to find that the hotel had been over-run by a group of inconsiderate animals. doors were constantly being banged, there was shouting between the other parties, drugs and guns were mentioned and the ironing board was thrown down the landing on several occassions. Things got so bad that I decided to pack my bags and sleep on the sofa in the lobby. The 'night porter' still did nothing despite my complaint......if I could have got a train home there and then I would have. Even in the lobby I could still hear the rabble upstairs. The 'night porter' claims he had approached them several times....complete rubbish!!! This noise went on from 3am until at least 5am.
When approached by other decent patrons in the morning the night porter stated that he 'wasn't getting involved'.
The only good point about the hotel was the breakfast and I'd like to thank the lady who served the breakfast that morning for her concern and apologies...she deserves to work elsewhere.
If you are planning to go to Newcastle then my advice would be that there are cheaper, cleaner hotels where the staff don't tolerate such inconsiderate behaviour from selfish scum and STAY AWAY from The Dene Hotel !!!!!!!!!!
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- Also Known As:
- Dene Hotel Newcastle Upon Tyne