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“AVOID!”

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Clifton House Hotel
Ayr, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“AVOID!”
Reviewed 1 October 2013

We booked into this hotel for the Great North Run in September, having paid in March. We got a call the week before saying the owners had changed and to cut a long story short we didn't get our rooms and are now having to go to court to try and get our money back. We've been royally ripped off and both the old owners and the new are claiming it's not their problem. Our friends didn't even get a call so could have turned up and been turned away. The new proprietor owns the hotel next door.
FIND SOMEWHERE ELSE!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AlBarker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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97 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Spanish first
  • Any
English first
Bristol, United Kingdom
Level Contributor
170 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 3 September 2013

I have been in Clifton House just for a night, for a business commitment but the treatment have been amazing:

good quality of the room and good furniture, the day after the breakfast have been served in a magnificent wide room, with a perfect service.

Amazing the kindness of the Owners, mainly Mrs Caterina, the one who managed my stay in the hotel.

Kind, gentle, polite: there are the words for describing Caterina and her housband. People with a big heart.

I would suggest to all the people for staying at the Clifton for the good quality of the service and the honest, really honest price: you'll be shocked by the low price for a such as high quality service.

The Hotel is not in a Central Zone of Newcastle but in less that 7 minutes buy bus or taxi you'll achieve the City Center.

Try and see: you wont regret anything!

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Micol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, United Kingdom
Level Contributor
91 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 11 August 2013

I stayed with Catarina and John for a few days whilst on business in Newcastle. The area is peaceful and quiet, with good parking in the grounds. John's cooked breakfast were great and nothing was too much trouble. It must be remembered that the costs of a stay is very reasonable but I would stay here and pay a fair bit more if the hotel bedrooms were brought more up to date. Lose the chintzy feel and please spend some cash on the bathrooms. Mine had a hand held shower attachment over the bath which was faulty. I was offered an alternative room but it was easier for me to use the shared shower on the landing. New bathrooms, all en suite, with new linens and wardrobes and I would happily pay double. If you want a friendly place to lay your head and are fed up with the chains this works.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hull
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 August 2013

i telephoned here to book a double room and told by the female owner there was no room but as i look on all the sites at booking .com last minute and various others they had alot of availabilty
so why does she need to lie am glad i didnt stay here as it shows she carnt be trusted so beware

Stayed August 2013, travelled as a couple
Helpful?
Thank leontracy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denmark
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 July 2013

Nice elderly house in a quiet neigbourhood within walking distance of the town centre. Comfortable, spacious room and good private parking. Hostess welcomed us and gave us map and tips on what to see in town and how to get there.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danishtourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clitheroe, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2013

Excellent value for money, clean, friendly, comfortable and well run - what more could you ask for? I have stayed here on a regular basis over the last year or so and have not been let down. I highly recommend this family hotel.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CapstickA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
milton keynes
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 June 2013

Its a shame there is a maximum letter count because i could go on for ever! Not only was i treated like a second class citizen by caterina, i had to wait for a front door key even though i booked over a wee before, i paid in cash and although promised one, never got a receipt . the heating was turned on when not wanted while i was out ,my phone was knoked off the unit by the cleaner but caterina' had no time for it' !

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TyPower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clifton House Hotel

Property: Clifton House Hotel
Address: 46 Clifton Road, Newcastle upon Tyne NE4 6XH, England (Formerly Chirton House Hotel)
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Free Parking
Hotel Style:
#14 Romantic Hotel in Newcastle upon Tyne
Hotel Class:3 star — Clifton House Hotel 3*
Number of rooms: 11
Also Known As:
Clifton Hotel Newcastle Upon Tyne

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