We booked into this hotel for the Great North Run in September, having paid in March. We got a call the week before saying the owners had changed and to cut a long story short we didn't get our rooms and are now having to go to court to try and get our money back. We've been royally ripped off and both the old owners and the new are claiming it's not their problem. Our friends didn't even get a call so could have turned up and been turned away. The new proprietor owns the hotel next door.
FIND SOMEWHERE ELSE!
- Also Known As:
- Clifton Hotel Newcastle Upon Tyne