Booked one night through a special offer website so not too expensive. An excellent experience over all. Reception was friendly and efficient and we managed to get one of the parking spaces across the road. Our room was very nice and the air conditioning was a welcome bonus in the warm weather. The apartment style with a separate bedroom, living room and kitchen area is unusual in this country but a nice change. If you were looking to economise, the limited kitchen facilities would allow some basic self catering. The giant walk in shower with rain shower was very luxurious. Breakfast is an all you want buffet and very tasty. The one small problem was with the room safe. There were no instructions and the safe was locked when we arrived. The customer service manager came and unlocked it and gave me some instructions but as soon as she left I managed to lock myself out of it again straight away! I have used hotel room safes dozens of times so I think it's fair to say that these ones are not user friendly. I talked with the customer service manager about it the next morning and she acknowledged that this was a bit of an issue but that she is working on getting some proper instructions posted in the rooms. In the short term if you want to use the safe I would recommend checking it out as soon as you arrive and make sure you are familiar with how to operate it before you are in a hurry. All in all, the safe thing was a very small issue in what was a very enjoyable stay.
- Official Description (provided by the hotel):
- The Sandman Signature Newcastle Hotel sits in the city center of Newcastle, surrounded by key attractions in the city such as the iconic Newcastle United Football Club Stadium, China Town, city center shopping district, Newcastle University, etc. (All this within 5 minutes walking radius) In addition we are just few minutes walk away from the Theatre Royal, the Centre of Life, the city Quayside and a great selection of restaurants and bars to enjoy this vibrant city. ... more less
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