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“Nice rooms, not a huge selection for food”

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Sandman Signature Newcastle Hotel
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice rooms, not a huge selection for food”
Reviewed 27 May 2014 via mobile

Rooms were very nice, staff friendly and helpful, free hot drinks in reception, showers only but powerful. Only downside was the range of food at the restaurant. However due to it's central location, it was very easy to find a restaurant to suit any taste.

Stayed May 2014, travelled on business
Helpful?
2 Thank Diana E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review, 4 June 2014
Hi Endsor-Wigg

Thank you so much for taking the time to review your recent stay here at the hotel.

So glad to hear that you enjoyed your stay! I will pass your comments about the restaurant directly to the manager, but as you said our hotel is so convenient for its city centre location! We are so close to all the restaurants in Newcastle and reception will always be helpful in recommending some to suit your taste.

We hope to see you again soon!

Regards
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1,392 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (325)
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oxfordshire
Level 4 Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 May 2014 via mobile

Great hotel with a modern contemporary decor, great staff at check-in. Very limited parking on site but a large car park across the road costing £8 overnight. Right opposite the football ground so be prepared for match days extra guests in the bar. Walking distance to China Town where we had a great meal for 2 with drinks for £35. Great nightlife with friendly pubs and clubs. The only negative things about this hotel is that the rooms are small (not much room for you both to get changed at the same time!) and small coat hook to hang your clothes on but for a short overnight stay its bearable....

Stayed February 2014, travelled as a couple
Helpful?
Thank Hotel-Inspector2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review, 27 May 2014
Hi Hotel-Inspector2011

Thank you for taking the time to write a review on your recent stay with us!

Our car park is part of the St James Metro Car Park directly opposite the hotel, we have 35 bays there and they are £8 each night that you stay with us, a brilliant price for city centre parking!

The hotel is great for a city centre location! China Town is lovely for a meal, and everything else is around a 5-10 minute walk from our selves. So glad you loved China Town!

We do have a select few rooms with no wardrobe space, however they do have hanging rails and other storage. The next time you stay I will make sure that you have a room with a full wardrobe.

We do hope to see you again soon!

Regards
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Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2014

My partner and I have just arrived back from a 2 night stay at the sandman. Arrived on the Sunday (in the pouring rain), check in was easy and hotel staff very friendly and helpful. Offered my other half an unberella while he put parking ticket on the car. Arrived to out suite and it was just what we had expected. The bath was amazing and so deep, fab bath. The rain Forrest shower was amazing too!! Bathroom was a good size. Bedroom was on the little small side but when you have your own living room and kitchen area things like that don't matter. The whole room was clean and comfortable. The balcony is small but to be able to sit outside is a bonus and not many hotels even offer this. Food in the shark bar was really good too, we kept ordering sneaky extras to our room :) the clothes the girls wear adds to the atmosphere.
We will return to the sandman as I have a lovely time celebrating my 30th :)

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ashbash84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review, 27 May 2014
Hi Ashbash84

Thank you for writing such a lovely review! We really appreciate it.

So glad to hear that you had such a fabulous 30th Birthday! Hopefully the next time you stay the weather will be a lot nicer so you can make use of our lovely balcony! Its lovely and cosy for a nice drink on a night time! Our executive suites are brilliant for having your own private space on your own floor. The bath is also lovely for relaxing! Glad to hear you enjoyed it all.

We do hope to see you again soon!

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 May 2014 via mobile

Spent the 2nd phase for our honeymoon in Newcastle and decided to choose this hotel as the reason we came was to watch a Newcastle United match. And indeed its just a stones throw from St James Park Stadium! We had requested for a room facing the stadium and that was exactly what we got. Its my first time in England and being a lifelong supporter of the club, it was the perfect gift the hotel gave me for my honeymoon. The staff were also friendly and the room was well decorated. There is also a heater in the room which was great as the weather was quite cold there. The St James Park metro is just across the road from the hotel and its just 5 mins walk to Chinatown and Eldon Square for some shopping and dining. Great location, great service and a nice room for us to enjoy our honeymoon in Newcastle!

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Alzrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review, 27 May 2014
Hi Alzrin

So glad to hear that you had an amazing honeymoon! I'm happy to know that we were able to full fill your request of a high floor, stadium facing room!
Next time you come and stay with us maybe you could try one of our football packages!


Thank you for taking the time to write such a lovely review, we hope to see you again soon!

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 May 2014

I stayed here en route to a family wedding and the location was great for the shops and meeting up with family and friends. I found the staff friendly and helpful and my suite was clean and comfortable. I had breakfast in the restaurant one morning and the buffet was great although I was surprised not to be offered a coffee refill but that was a minor point. I would definitely stay here again.

Room Tip: There is some building work going on around the hotel but it did not disturb me as I was on 7th floo...
See more room tips
  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moira W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review, 27 May 2014
Hi Moira W

Thank you so much for taking the time to write a review on your recent stay with us.
I'm so glad to hear that you had a fantastic time!
I will pass the comments from your breakfast to the bar and restaurant manager, and he will pass this onto his team.

We hope to see you hear again soon!

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 May 2014 via mobile

Stayed in a suite and whilst on the smaller side of suites it was clean and comfortable and the reception staff were incredibly friendly and accommodating and we left refreshed :-) will definitely go back again!

Stayed May 2014, travelled with friends
Helpful?
Thank Jonathon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review, 11 May 2014
Hi Jonathon H

Thank you so much for taking the time to write this review! We really appreciate it!

We would love to have you back in the near future!

Glad you had a lovely stay and that you left very refreshed!

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 7 May 2014

The hotel is lovely, the room that we had was a junior suite which was great, very clean and modern with everything that you could possibly need.
The staff on reception and in the Shark Restaurant are all very friendly and helpful. The breakfast was amazing.
Cannot fault this hotel in any way and will definitely be going back.
We chose this hotel because of it's very close location to St James's Park but would choose to stay there again just to visit Newcastle.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Kevin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review, 11 May 2014
Hi Kevin T

Thank you very much for taking the time to review your recent stay with us! I am so happy to hear that you had a brilliant time.

Our suite category rooms are quite special, especially with the kitchen facilities and super king size bed!

I will pass your amazing comments onto the reception team and also the Shark Club, I agree that that breakfast is yummy!

Thank you again, and we do hope to see you soon!

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sandman Signature Newcastle Hotel

Property: Sandman Signature Newcastle Hotel
Address: Gallowgate, Newcastle upon Tyne NE1 4SD, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #22 of 82 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sandman Signature Newcastle Hotel 4*
Number of rooms: 170
Official Description (provided by the hotel):
The Sandman Signature Newcastle Hotel sits in the city center of Newcastle, surrounded by key attractions in the city such as the iconic Newcastle United Football Club Stadium, China Town, city center shopping district, Newcastle University, etc. (All this within 5 minutes walking radius) In addition we are just few minutes walk away from the Theatre Royal, the Centre of Life, the city Quayside and a great selection of restaurants and bars to enjoy this vibrant city. ... more   less 
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