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“Excellent hotel” 5 of 5 bubbles
Review of Sandman Signature Newcastle Hotel

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Sandman Signature Newcastle Hotel
Certificate of Excellence
Wigan, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Excellent hotel”
5 of 5 bubbles Reviewed 29 May 2014 via mobile

We found this hotel exceptional exceptional and could not fault it or the staff at all.Great location for visiting Newcastle with China town within walking distance and abundance of eateries too chose from

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review, 4 June 2014
Hi David W


Wow! Thank you so much for this lovely review!

I am so glad to hear that you had a fantastic stay with us! We would love to see you again in the future!

Thank you again!

Kind Regards
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1,285 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (304)
Date | Rating
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English first
Durham, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

We booked this last minute through booking.com. We got a great deal £84 for a double room, late check out of 2pm, breakfast for 2 which was buffet eat all you can and was delicious and held in the Sharkbar next door.
The hotel is facing the Newcastle football grounds which my boyfriend found as an added bonus :-)
this hotel is close to china town and about a 10/15 min walk to the quayside were there are some great bars and restaurants.
The hotel is very modern and has some cool funky decor...Would defo recommend this hotel.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Leanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review, 4 June 2014
Hi Leanne M

Wow! Thank you for your amazing review! I am so glad to hear that you loved your stay with us!

We always have different deals and promotions going on within the hotel, you can always call us direct to find out what we have on offer!

Hopefully you and your boyfriend can come on a match day! I'm sure he would love that!

I will pass your kind comments onto our bar and restaurant too, they will appreciate it!

I hope to see you again soon!

My best regards
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PRESTON
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 27 May 2014

Nice reasonably priced modern hotel. Easy to find parking £8 a night across from hotel. We were disappointed that our room was not ready at 3.45 pm on checking in but this was quickly remedied. Rooms are modern and nicely furnished with good shower but are very small and a bit claustrophobic and hot. Had air con but was noisy so did not sleep very well. The sports bar is great if you are a footie/sports fan but the hotel us lacking a nice relaxing bar. We did not have breakfast so can't comment. The staff were pleasant and efficient and would probably stay again if it was just for 1 night as it is centrally located for bars, restaurants etc.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PrestonNettie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review, 4 June 2014
Hi PrestonNettie

Thank you for taking the time to review your recent stay with us, we really appreciate all feedback from our guests.

I do apologise that your room wasn't ready on check in, but I am glad to hear that it was quickly resolved for you.

I am happy to hear that you found our staff helpful! We have a perfect city centre location as well like you said so we are just a stones throw away from all of the bars and restaurants.

We hope to see you again soon!

Regards
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London, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 27 May 2014 via mobile

Rooms were very nice, staff friendly and helpful, free hot drinks in reception, showers only but powerful. Only downside was the range of food at the restaurant. However due to it's central location, it was very easy to find a restaurant to suit any taste.

Stayed May 2014, travelled on business
Helpful?
2 Thank Diana E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review, 4 June 2014
Hi Endsor-Wigg

Thank you so much for taking the time to review your recent stay here at the hotel.

So glad to hear that you enjoyed your stay! I will pass your comments about the restaurant directly to the manager, but as you said our hotel is so convenient for its city centre location! We are so close to all the restaurants in Newcastle and reception will always be helpful in recommending some to suit your taste.

We hope to see you again soon!

Regards
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oxfordshire
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 26 May 2014 via mobile

Great hotel with a modern contemporary decor, great staff at check-in. Very limited parking on site but a large car park across the road costing £8 overnight. Right opposite the football ground so be prepared for match days extra guests in the bar. Walking distance to China Town where we had a great meal for 2 with drinks for £35. Great nightlife with friendly pubs and clubs. The only negative things about this hotel is that the rooms are small (not much room for you both to get changed at the same time!) and small coat hook to hang your clothes on but for a short overnight stay its bearable....

Stayed February 2014, travelled as a couple
Helpful?
Thank Hotel-Inspector2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review, 27 May 2014
Hi Hotel-Inspector2011

Thank you for taking the time to write a review on your recent stay with us!

Our car park is part of the St James Metro Car Park directly opposite the hotel, we have 35 bays there and they are £8 each night that you stay with us, a brilliant price for city centre parking!

The hotel is great for a city centre location! China Town is lovely for a meal, and everything else is around a 5-10 minute walk from our selves. So glad you loved China Town!

We do have a select few rooms with no wardrobe space, however they do have hanging rails and other storage. The next time you stay I will make sure that you have a room with a full wardrobe.

We do hope to see you again soon!

Regards
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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 May 2014

My partner and I have just arrived back from a 2 night stay at the sandman. Arrived on the Sunday (in the pouring rain), check in was easy and hotel staff very friendly and helpful. Offered my other half an unberella while he put parking ticket on the car. Arrived to out suite and it was just what we had expected. The bath was amazing and so deep, fab bath. The rain Forrest shower was amazing too!! Bathroom was a good size. Bedroom was on the little small side but when you have your own living room and kitchen area things like that don't matter. The whole room was clean and comfortable. The balcony is small but to be able to sit outside is a bonus and not many hotels even offer this. Food in the shark bar was really good too, we kept ordering sneaky extras to our room :) the clothes the girls wear adds to the atmosphere.
We will return to the sandman as I have a lovely time celebrating my 30th :)

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ashbash84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review, 27 May 2014
Hi Ashbash84

Thank you for writing such a lovely review! We really appreciate it.

So glad to hear that you had such a fabulous 30th Birthday! Hopefully the next time you stay the weather will be a lot nicer so you can make use of our lovely balcony! Its lovely and cosy for a nice drink on a night time! Our executive suites are brilliant for having your own private space on your own floor. The bath is also lovely for relaxing! Glad to hear you enjoyed it all.

We do hope to see you again soon!

Regards
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Singapore, Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 May 2014 via mobile

Spent the 2nd phase for our honeymoon in Newcastle and decided to choose this hotel as the reason we came was to watch a Newcastle United match. And indeed its just a stones throw from St James Park Stadium! We had requested for a room facing the stadium and that was exactly what we got. Its my first time in England and being a lifelong supporter of the club, it was the perfect gift the hotel gave me for my honeymoon. The staff were also friendly and the room was well decorated. There is also a heater in the room which was great as the weather was quite cold there. The St James Park metro is just across the road from the hotel and its just 5 mins walk to Chinatown and Eldon Square for some shopping and dining. Great location, great service and a nice room for us to enjoy our honeymoon in Newcastle!

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Alzrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review, 27 May 2014
Hi Alzrin

So glad to hear that you had an amazing honeymoon! I'm happy to know that we were able to full fill your request of a high floor, stadium facing room!
Next time you come and stay with us maybe you could try one of our football packages!


Thank you for taking the time to write such a lovely review, we hope to see you again soon!

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sandman Signature Newcastle Hotel

Property: Sandman Signature Newcastle Hotel
Address: Gallowgate, Newcastle upon Tyne NE1 4SD, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #20 of 84 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sandman Signature Newcastle Hotel 4*
Number of rooms: 170
Official Description (provided by the hotel):
The Sandman Signature Newcastle Hotel sits in the city center of Newcastle, surrounded by key attractions in the city such as the iconic Newcastle United Football Club Stadium, China Town, city center shopping district, Newcastle University, etc. (All this within 5 minutes walking radius) In addition we are just few minutes walk away from the Theatre Royal, the Centre of Life, the city Quayside and a great selection of restaurants and bars to enjoy this vibrant city. ... more   less 
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