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Sandman Signature Newcastle Hotel
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    Reviews (1,619)
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    1,028 - 1,033 of 1,619 reviews
    Reviewed 19 August 2014

    I had problems with late booking for a wedding peasant and Liam the front line manager was very very helpfull with my problem he made sure he got everything they need and best view as short notice.
    I can't say a bad thing about this hotel as they will be making sure my bride and groom will be looked after thank you Liam words can't describe the help u have done.

    • Stayed: August 2014
      • Value
      • Location
      • Rooms
      • Cleanliness
      • Service
    Thank Emablack86
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this reviewResponded 17 September 2014

    Dear Emablack86,

    Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

    You are very welcome, glad they had a great day :)

    Kind regards,

    Liam Redshaw
    Front Office Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 18 August 2014

    Stayed here for 3 nights, staff friendly and very helpful, Room very comfortable. Great location, easy walk into central areas.

    The shark bar gets rammed on match days, and there aren't enough staff to deal with demand. disappointingly residents aren't able to reserve tables. But that is a minor gripe, will definatley stay again

    • Stayed: August 2014, travelled as a couple
      • Rooms
      • Cleanliness
      • Service
    Thank Bigf42
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this reviewResponded 17 September 2014

    Dear Bigf42,

    Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

    Kind regards,

    Liam Redshaw
    Front Office Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 17 August 2014

    Stayed her on Friday 15 August, a group of 4 friends. We arrived at 1pm and Katie checked to see if rooms were available but they weren't so we left our bags and checked in later. We parked across the road in a car park that the hotel uses and Katie provided us with the parking permit required which costs £8. The hotel is in a great location. Liam gave us some info on places to at night which was very helpful. We were on the second floor and the rooms although small were of a modern décor and well equipped. The mattress and pillows on the bed was fantastic and we had a great nights sleep. When we came in from a late night out Ashleigh and Matt were very welcoming and friendly we enjoyed talking to them and they are a great asset to the hotel. Brilliant staff make a big difference in a hotel. Breakfast was ok, there was plenty to choose from but it wasn't very warm. In all we had a great stay and would defo stay again.

    • Stayed: August 2014, travelled with friends
      • Sleep Quality
      • Cleanliness
      • Service
    Thank Yellow1Scotland
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this reviewResponded 17 September 2014

    Dear Yellow1Scotland,

    Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

    Kind regards,

    Liam Redshaw
    Front Office Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 17 August 2014

    Stayed in the Sandman for one night during a visit to Newcastle. On arrival the reception staff were incredible helpful, asking us whether we had visited Newcastle before and recommending where to go during our stay. The room is not the biggest but perfect for a few nights stay as the bed was very comfy and the shower facilities were excellent. All very clean!
    Breakfast selection was very nice with good quality food.
    Would definitely stay again.

    • Stayed: August 2014, travelled as a couple
      • Sleep Quality
      • Rooms
      • Service
    Thank Lauren C
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this reviewResponded 17 September 2014

    Dear Lauren C,

    Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

    Kind regards,

    Liam Redshaw
    Front Office Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 15 August 2014 via mobile

    Lovely hotel and great service. Misunderstanding with the room, but more than made up for it with complimentary champagne and excellent service. We were upgraded to the best suite in the hotel for our wait, we had our own floor and balcony. Would recommend to anybody.

    Stayed: August 2014, travelled with friends
    Thank Maria W
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this reviewResponded 17 September 2014

    Dear Maria W,

    Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

    Kind regards,

    Liam Redshaw
    Front Office Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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