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“Good, comfortable & modern hotel”

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Sandman Signature Newcastle Hotel
Certificate of Excellence
Ilkley, United Kingdom
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good, comfortable & modern hotel”
Reviewed 21 August 2014

We enjoyed a Friday-nighter in this modern hotel in Newcastle situated near St James Park as dining, also close by, at Red Mezze. It's only a short walk to Chinatown and then on into the rest of downtown Newcastle. The Sharks Bar, under the hotel, was pretty full (football world cup!) but still enjoyed a couple of martinis (bar voucher provided by hotel as part of 'package') served by v glamorous young ladies in hot pants!! Decent breakfast included, served in the Sharks Bar next morning. We'd probably stay again, mainly due to its situation in Newcastle

Room Tip: Higher floors to avoid the Sharks Bar
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, 17 September 2014
Dear Chris W,

Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

Kind regards,

Liam Redshaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,411 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (333)
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English first
Manchester, United Kingdom
Level 5 Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 20 August 2014

We stayed at the Sandman for one night whilst in Newcastle for the football, ideally located directly opposite St James park , and only a 5 minute walk into town.
The room was on the small side but had everything we required, with a nice comfy bed and nice bathroom with good shower.
The staff were friendly and helpful and the girls in the Shark bar worked very hard to keep everyone happy as it gets very busy on a match day.
The food was good and reasonably priced, but the beer was a bit pricey at £5.00 for a pint of Peroni, Didn't stop us sampling a few though..
Overall we found this an ideal place to stay in Newcastle handy for everything at a nice standard and at a decent price, we would definitely stay here again.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank jert1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, 17 September 2014
Dear Jert1960,

Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

Kind regards,

Liam Redshaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scarborough, United Kingdom
1 review
Reviewed 20 August 2014

Stayed for 3 nights with my partner, the hotel is well situated with all the facilities you would expect. Rooms are small and getting very tired, should of been cleaner also. Housekeeping failed to restock room with essentials. On the positive side breakfast was the best I have had, however certainly not worth the £18.00 they claimed is their standard rate.

Would stay again at the right price but is not what I expect from a 4 star hotel.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Orrin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, 17 September 2014
Dear Orrin A,

Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

Kind regards,

Liam Redshaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 19 August 2014

I had problems with late booking for a wedding peasant and Liam the front line manager was very very helpfull with my problem he made sure he got everything they need and best view as short notice.
I can't say a bad thing about this hotel as they will be making sure my bride and groom will be looked after thank you Liam words can't describe the help u have done.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emablack86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, 17 September 2014
Dear Emablack86,

Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

You are very welcome, glad they had a great day :)

Kind regards,

Liam Redshaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 August 2014

Stayed here for 3 nights, staff friendly and very helpful, Room very comfortable. Great location, easy walk into central areas.

The shark bar gets rammed on match days, and there aren't enough staff to deal with demand. disappointingly residents aren't able to reserve tables. But that is a minor gripe, will definatley stay again

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bigf42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, 17 September 2014
Dear Bigf42,

Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

Kind regards,

Liam Redshaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 August 2014

Stayed her on Friday 15 August, a group of 4 friends. We arrived at 1pm and Katie checked to see if rooms were available but they weren't so we left our bags and checked in later. We parked across the road in a car park that the hotel uses and Katie provided us with the parking permit required which costs £8. The hotel is in a great location. Liam gave us some info on places to at night which was very helpful. We were on the second floor and the rooms although small were of a modern décor and well equipped. The mattress and pillows on the bed was fantastic and we had a great nights sleep. When we came in from a late night out Ashleigh and Matt were very welcoming and friendly we enjoyed talking to them and they are a great asset to the hotel. Brilliant staff make a big difference in a hotel. Breakfast was ok, there was plenty to choose from but it wasn't very warm. In all we had a great stay and would defo stay again.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Yellow1Scotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, 17 September 2014
Dear Yellow1Scotland,

Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

Kind regards,

Liam Redshaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 August 2014

Stayed in the Sandman for one night during a visit to Newcastle. On arrival the reception staff were incredible helpful, asking us whether we had visited Newcastle before and recommending where to go during our stay. The room is not the biggest but perfect for a few nights stay as the bed was very comfy and the shower facilities were excellent. All very clean!
Breakfast selection was very nice with good quality food.
Would definitely stay again.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Lauren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, 17 September 2014
Dear Lauren C,

Thank you for taking the time to provide us with your feedback. It’s great to see you enjoyed your stay with us and we would love to see you again soon!

Kind regards,

Liam Redshaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sandman Signature Newcastle Hotel

Property: Sandman Signature Newcastle Hotel
Address: Gallowgate, Newcastle upon Tyne NE1 4SD, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #23 of 82 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sandman Signature Newcastle Hotel 4*
Number of rooms: 170
Official Description (provided by the hotel):
The Sandman Signature Newcastle Hotel sits in the city center of Newcastle, surrounded by key attractions in the city such as the iconic Newcastle United Football Club Stadium, China Town, city center shopping district, Newcastle University, etc. (All this within 5 minutes walking radius) In addition we are just few minutes walk away from the Theatre Royal, the Centre of Life, the city Quayside and a great selection of restaurants and bars to enjoy this vibrant city. ... more   less 
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