I was really impressed with Sleeperz Hotel Newcastle and even more impressed with their staff. They were keen (if not a little inexperienced), very helpful, locally knowledgeable and passionate about the city. We were greeted by a particularly great woman checking us in who had a wealth of restaurant recommendations to kick off our weekend.
The location I think was the best we could have stayed at - 3 minutes walk from the station and another 5 to the quayside bars and restaurant. These things were appreciated when we arrived tired and hungry at 9pm and had to run for our train on the way back. Truly unbeatable location.
The hotel is a brand new glass and steel affair from outside and is equally modern and stylish inside but isn't cold or uninviting, instead the use of colours and soft furnishings give a homely feel. It's not tell-tale budget either, little things like having a heated steam free mirror in the bathroom, a decent flat screen, a digital safe in the room, fancy bedside lamps, an immaculate stylish bathroom, down to the quality of the teaspoons on the hospitality tray tell you they haven't scrimped on too many things at all. Oh and did I mention spotlessly clean? Very comfy beds and linen too.
Friday was great however we did have some downsides staying on a Saturday night...
Negatives: There was some horrendously drunk shouting in the corridors at several points on Saturday night which woke us, sadly, low prices = stags and hens and the management may want to manage this in future. After what I assume are introductory prices rise in future this issue may abbate, or maybe we were just unlucky. Our Friday night was noise free.
Another 'biggie' was that the showers literally stopped working in the 45 minutes before checkout, presumably when many sore heads were having an enforced wake up. Literally only enough of a dribble to clean you teeth in. Eventually it returned in time for my partner to shower before we left but this was far from ideal. When we mentioned it at checkout the sympathetic staff member automatically deducted £20 from our bill for the inconvenience without us really expecting it so to their credit they were very professional about it. We asked if it was just the demand of everyone showering at once or something else. A cryptic answer of 'a bit of both' is what we got. Not exactly convincing us it wouldn't be a problem again in future. The hotel is maybe best avoided by families at weekends for the above reasons though and I can see it would make an excellent midweek business stop over so near to the station.
Small points: The wifi was extremely slow / unworkable on an iphone (the ipad managed). The window onto the train station pay and display car park (though empty) could have done with a net curtain in addition to a full curtain so you could allow light in whilst still undressed! The (although very stylish) door to the bathroom is a sliding frosted glass affair that, erm, well doesn't ensure 100% noise or visual privacy when on the porcelain throne. Ok for me and my partner, could be a bit embarassing if staying with friends.
I had slight reservations about the size of the rooms from another reviewers comments but needn't have worried. It's more than ample for a night or two.
We were very pleased to be able to leave our luggage at the hotel on checkout day, before our much later train. However the staff member didn't fill us with confidence of the security of our bags when we handed them over, asked if there was a ticket but informed there wasn't, a bit concerning in such a busy Sunday morning checkout process. However when we did collect them we found our names had been stickered onto the cases.
I realise this review may seem quite negative in parts but these points are relatively minor in the wider context of our stay. Overall I wouldn't have a moments hesitation in staying again and recommending the hotel as a great value budget place to stay for a stylish yet affordable city shopping/partying break.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, TripOnline SA, Hotels.com, Evoline ltd, LateRooms, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Sleeperz Hotel Newcastle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.