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“Great location for city centre”

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Sleeperz Hotel Newcastle
Certificate of Excellence
East Kilbride, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location for city centre”
Reviewed 1 February 2014 via mobile

Me and my partner stayed here for two nights. On arrival our room wasn't ready and although it wasn't a problem we were given complimentary drinks from the bar for the inconvenience. Location is perfect as you are literally a two minute walk from the central station and close to all the bars and main shops. Rooms are a little on the small side but it done us fine. The bathroom was a wetroom which could maybe have a bigger drain at the shower as the water ended up next to the sink and took a while to go away. As the bathroom is open topped you could hear the people next door flush the loo and go for a shower.. wasn't a big deal but a bit annoying at 6am. Beds could do with being a little less firm but still had a good sleep. Overall the hotel is a good choice when staying in Newcastle. Staff are lovely and eager to help if you have any questions. Would recommend x

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ColletteM316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review, 10 February 2014
Thanks for recommending us. Yes the wet room floors do get quite wet, but the underfloor heating should dry them out quite quickly. I am happy to hear that you enjoyed your stay and you were pleased with the hospitality . Kind regards Javeed Anwar
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (200)
Date | Rating
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English first
1 review
Reviewed 29 January 2014 via mobile

As title! I stayed here 26-28th December and the customer service was impeccable. Ron and Nisha were perfect hosts and good company at the 24hr bar so a big thanks to them and sorry it's taken so long to review!! Perfect for anyone who wants to be close to town.

Stayed December 2013, travelled with friends
Helpful?
Thank Matty B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review, 10 February 2014
Thank you, as you say the title says it all. Kind regards Javeed Anwar
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Manchester, United Kingdom
Level Contributor
67 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 28 January 2014

Fab location, close to Quayside, City Centre and Central Station. Well appointed for a budget hotel, spacious room, clean and good staff. We really enjoyed our stay and thought the hotel was excellent value for money.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MG100_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stevenston, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 January 2014

While down for a concert with my partner in Newcastle, and searched for hotels to stay i came across Sleeperz and done a bit of research and have to say all worked out well, price, location which was main things i was looking for.

The hotel was spotless and the reception staff were very friendly and efficient, they were always on hand if required to assist with any issues i had.

With regards to the rooms I found them very modern and of adequate size for the both of us, I have read reviews of people complaining about the noise we were on the first floor facing on to main road and had no problem of sleepless night, albeit it is city centre not in the country so there will be some noise but nothing that will disturb sleep.

We had an excellent price for our stay as we were £55 including an excellent breakfast, had a varied choice ranging from melon, cooked ham, crusty baguettes, bread to toast with jams and marmalade , cereal, and bacon, sausages, scrambled egg (which was gorgeous) and tomatoes,tea coffee and fresh orange juice so was not disappointed to have that choice in my package.

If I was to visit Newcastle again in future I would not hesitate in staying at Sleeperz again and would certainly recommend to anyone.

George

Room Tip: check their website for up to date deals or call to get best package for your needs
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank georgegibson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review, 10 February 2014
I am also a big fan of the scrambled eggs (and the breakfast in general). Thank you for a great review. Kind regards Javeed Anwar
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Level Contributor
3 reviews
Reviewed 26 January 2014 via mobile

When we arrived at the hotel it was spotless and modern...with friendly and helpful staff. The room although clean was quite small..but didn't bother us. The reason I didn't give it a five rating was because of the bathroom which is partitioned off rather than a separate room. We ordered food in the evening and had the breakfast..Both were good and would recommend them. Overall would definitely recommend.

Stayed January 2014, travelled as a couple
Helpful?
Thank Rob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review, 10 February 2014
Happy to hear that you had a great stay. Thanks for the review. Kind regards Javeed Anwar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whickham, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 January 2014

Nice modern very clean room, very friendly and helpful staff and just a few minutes walk to the quay site and town center and the Theatre Royal

Will definitely stay again next time we go to the theatre

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank anth0ne1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review, 24 January 2014
Thanks for the lovely review. We look forward to welcoming you back soon.
Kind regards Javeed Anwar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 January 2014

First time visiting this hotel and i would definitely go back!

Stayed at this hotel with my boyfriend for my friends 21st.

Pros -

Member of staff called a week before to check if i needed anything, and to confirm my check in details were correct.
When checking in it was fast and simple, and was allowed to check in early with no problems.
The staff were friendly always smiled and have excellent customer service skills.
I stayed in room 317 and it was extremely clean.
Smells nice, and the bathroom, flooring & bed was high standards of cleanliness.
After 11pm at night you need to buzz to get in, there is a member of staff to check you have your key and ask your name & room number then your allowed in (Which i think is a good idea and safe for everyone).
It is a 5 min walk to the city centre and only a few min walk from the train station.
The room i was in (317) was small, but not really bad as only two of us in the room.
Read a lot of reviews about the sliding doors in the bathroom being see through, they are fuzzy so you can't see through them its just like a shadow!
As it is right next to the station i thought i would hear a lot of trains and noise, I only heard one train during my 3 night stay.
I didn't have any food from hotel, Although tried there hot chocolate from there cafe and it was amazing.
They have a good hairdryer in the room 317, Has a flat screen TV and you get free wifi connection.


CONS -

Not really anything bad that sticks out but if i was to be picky...

There was spilt liquid marks on the bedside table.
The first morning there the room service chapped our door bout 8:30am After being out drinking the last thing i want is to be woken up by a knock at the door especially when hungover! (Although there is signs you can put on the door if u don't want to be disturbed, so that one was my own fault.) NOTHING MAJOR that would put me off going back!

I 100% HIGHLY recommend this hotel to anyone wanting a decent nights sleep.
I will deffo be booking up next time I'm in Newcastle.


I have uploaded a few pictures that i took myself, of the hotel and the views from the room i stayed in and of the bar and cafe!

Room Tip: 317 is a good room to stay in it is quiet!
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anne m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review, 24 January 2014
Thank you for taking the time to write such a comprehensive review of the hotel. I am glad to hear that you enjoyed your stay with us and that you will be back the next time you are in Newcastle. We look forward to welcoming you back. Kind regards Javeed Anwar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sleeperz Hotel Newcastle

Property: Sleeperz Hotel Newcastle
Address: 15 Westgate Road, Newcastle upon Tyne NE1 1SE, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #21 of 82 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sleeperz Hotel Newcastle 3*
Number of rooms: 98
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