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County Hotel
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    Reviews (1,165)
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    Show reviews that mention
    All reviewsdirectly opposite the stationtrain stationcar parkstreet noiseexcellent locationcity centrebit datedstayed for one nightbuffet stylehotel barbars and restaurantsthistlenewcastleearplugsnightlifehairdryerarena
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    719 - 724 of 1,166 reviews
    Reviewed 24 February 2014

    I thought the County was "good", better than "average" but short of "very good" (you need new ratings!)
    The rooms are a little tired but were warm & comfortable. There were tea & coffee making facilities, and the free wifi worked. I also had a safe.
    Checking in was swift, and breakfast was excellent, though it was cleared away early. There was a chef to make fresh scrambled or poached eggs.
    If you need to be in the centre of Newcastle it's a good choice. I imagine it could be noisy if you had a room facing the front. Saturday night in newcastle was certainly an eye opener for me! I was fortunate 7 my room was at the back so I slept perfectly.

    Room Tip: a room facing the back will be quiet
    • Stayed: February 2014, travelled with friends
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    1  Thank Simonbell
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GeneralManagerNCL, Guest Relations Manager at County Hotel, responded to this reviewResponded 1 March 2014

    Dear Reviewer,

    Thank you for taking the time to provide us with feedback following your recent stay with us in Thistle Newcastle, The County.

    I was pleased to note that you enjoyed your stay with us and that you found your room to be welcoming, comfortable, well equipped and that most importantly, you had a great nights sleep! It is great to read that you took advantage of our free Wi-Fi. Not only is our Wi-Fi complimentary it is also fast, unlimited and easy to connect to…just click and go!

    Thank you for your kind comments about our breakfast offering. We regularly receive excellent feedback about breakfast as we have such an extensive variety of items to choose from. The lighter options of cereals, granola, pastries, fresh breads, fruit, yoghurts, fresh fish and pancakes are very popular. However, if you are looking for a hearty full English breakfast, our buffet includes two varieties of bacon, two varieties of sausage including ‘Gloucester Old Spot’, two varieties of mushrooms, tomatoes, hash browns, beans and of course fried eggs. Should you prefer scrambled or poached, our chef will make to order. I’m sure you will agree, there really is something for everyone!

    Once again, thank you for your comments and we look forward to welcoming you back to Thistle Newcastle, The County in the near future.

    Kind Regards
    Emma Thompson
    Guest Relations Manager

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 23 February 2014

    I stayed at the thistle hotel with work, the hotel is nicely located near the station and Metro. The public area's are very clean and nicely decorated. The room was quite small, the bathroom was tired and the grouting grey. Breakfast had a great choice and the staff were all friendly.

    • Stayed: February 2014, travelled on business
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    1  Thank mrcooljanny
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GeneralManagerNCL, Guest Relations Manager at County Hotel, responded to this reviewResponded 25 February 2014

    Dear Reviewer,

    Thank you for taking the time to provide us with feedback following your recent stay with us in Thistle Newcastle, The County.

    I was pleased to note that you enjoyed your stay with us and that you found our location to be convenient and staff to be friendly. We regularly receive excellent feedback about the team here and we are always grateful to receive such kind comments.

    As The County was built in the late 1800’s, our rooms are not uniform in shape and size like some of the newer properties you find today. Our rooms do vary in size from compact yet comfortable small double rooms to larger and more luxurious executive rooms. On your next visit to Newcastle, please do not hesitate to contact our reception team direct who will be able to help you find the perfect room to suit your requirements.

    It is great to read that you dined with us for breakfast in the morning and that you found our breakfast offering to have a great deal of choice. We have recently implemented a new breakfast specification and have received exceptional feedback following this.

    Once again, thank you for your kind comments and we look forward to welcoming you back to Thistle Newcastle, The County in the near future.

    Kind Regards
    Emma Thompson
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 20 February 2014

    Excellent value for money, great location and very friendly helpful staff. Fantastic breakfast with amazing choice to suit all tastes. The hotel had parking which was great and the hotel is in a great location close to all amenities - visitors must visit the quayside especially Gusto!

    Room Tip: Book early and contact staff for help selecting room
    • Stayed: February 2014, travelled with family
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    1  Thank Nige50
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GeneralManagerNCL, Guest Relations Manager at County Hotel, responded to this reviewResponded 25 February 2014

    Dear Reviewer,

    Thank you for taking the time to provide us with feedback following your recent stay with us in Thistle Newcastle, The County.

    I was pleased to note that you dined with us for breakfast and that you found our central location to be convenient for seeing all that Newcastle has to offer. Not only are we directly opposite Newcastle Central Station, we are also within walking distance of many of Newcastle’s attractions including Theatre Royal, Metro Radio Arena, St James’ Park and the main shopping centre, Eldon Square.

    Thank you for your kind comments about the friendliness of the team. Please be assured that your comments will be passed on to all of the team who will be delighted to know that they have had a helping hand in making sure your stay was an enjoyable one.

    Once again, thank you for your kind comments and we look forward to welcoming you back to Thistle Newcastle, The County in the near future.

    Kind Regards
    Emma Thompson
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 19 February 2014

    We had a really enjoyable valentines day/night stay at this hotel. It is literally opposite the train station which made it ideal for us travelling from London. Though the room was small and a little dated, it was clean and comfortable and we did not find we needed the ear plugs provided.

    The deal we booked was for dinner, bed and breakfast and it proved to be fantastic value for money, with us being given £25 each to spend on food from the a la carte menu. The meal was fantastic, my expectations had not been very high as the deal was just over £100 for the two of us but I have to say it was excellent and for £25 each we managed to order an excellent 3 courses each (the sticky chicken and chocolate mouse cake were wonderful) the staff were all fantastic and Kerrie in particular was lovely and very knowledgable about the menu.

    Equally we had breakfast the following morning arriving just before it ended and that too was to a high standard. It was a little haphazard at that time of the morning but no more so than anywhere else towards the end of service.

    We will definitely look forward to returning again soon.

    • Stayed: February 2014, travelled as a couple
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    1  Thank Vix P
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GeneralManagerNCL, Guest Relations Manager at County Hotel, responded to this reviewResponded 25 February 2014

    Dear Reviewer,

    Thank you for taking the time to provide us with feedback following your recent stay with us in Thistle Newcastle, The County.

    It is always a pleasure to hear that our guests enjoyed their stay with us and found our central location to be an advantage and our rooms to be clean and comfortable.

    I was pleased to note that you dined with us both for your evening meal and for breakfast in the morning. We regularly receive excellent feedback about our extensive breakfast offering. Having a wide range of both hot and cold items, you can choose from a hearty full English or a lighter option of cereals, pancakes, fish, breads, pastries, fruit, cold meats and cheese, porridge or granola. There really is something to suit every taste and being a buffet, there is no restriction to what you can eat and drink!

    Booking direct with us on a rate that includes dinner, bed and breakfast is excellent value for money. Being able to spend up to £25.00 per person on your evening meal goes a long way. Our menu has an excellent selection of both English and International cuisine and I am confident there is something for everyone.

    Thank you for your kind comments about the team and in particular, Kerry. I will personally ensure your feedback is communicated and I am sure they will be delighted to read such positive comments.

    Once again, thank you for your kind comments and we look forward to welcoming you back to Thistle Newcastle, The County in the near future.

    Kind Regards
    Emma Thompson
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 16 February 2014

    a lovely room with a fantastic view of the city (despite the on going road works) it was a executive double room nice and clean on arrival and so were the staff, pubs and restaurants were close by and not far from bus station and train station over the road.

    may consider staying in near future

    Room Tip: sign up to their signature club for great offers and rewards
    • Stayed: February 2014, travelled with friends
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    1  Thank Joe B
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GeneralManagerNCL, Guest Relations Manager at County Hotel, responded to this reviewResponded 24 February 2014

    Dear Reviewer,

    Thank you for taking the time to provide us with feedback following your recent stay with us in Thistle Newcastle, The County.

    I was delighted to note that you enjoyed your stay with us in one of our executive double rooms and that you found the cleanliness of the room to be of a high standard.

    I was pleased to learn that you found our location to be convenient for your visit. The County is located in the heart of the city with excellent transport links. We are directly opposite Newcastle Central Station and Metro station making our hotel easily accessible whether you are travelling by rail or from Newcastle International Airport by Metro. Should you be visiting Newcastle on a city break, The County is conveniently located just a short walk from the main shopping area and Newcastle’s extensive array of bars and restaurants.

    Once again, thank you for your kind comments and we look forward to welcoming you back to Thistle Newcastle, The County in the near future.

    Kind Regards
    Emma Thompson
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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