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“Just simply has to be ........THE place to stay in Newcastle!!!”

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Hotel Indigo Newcastle
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Just simply has to be ........THE place to stay in Newcastle!!!”
Reviewed 10 May 2013

Brilliant experience from arrival to leaving. Stayed (sadly!) only one night to celebrate my husband's birthday, and felt so well looked after and thoroughly spoilt - a warm welcome and birthday card on check in, complimentary champagne brought to the room and happy birthday chocolate strawberries after our meal in the fantastic Marco-Pierre White restaurant! Our balcony room was gorgeously well equipped, clean and comfortable (and quiet!), and the whole staff team were all fantastic, particularly Jenny and Sian on reception, Nicola and the lovely creative Gemma in the restaurant, and of course amazing Rachel who took time off to have a meal with us ;). Thank you all so much for making our stay such a special one :))

  • Stayed May 2013
    • Value
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Helpful?
1 Thank Jules_210c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark W, General Manager at Hotel Indigo Newcastle, responded to this review, 17 May 2013
Hiya Jules_210c!!

Well it was an absolute pleasure to have you and pleeeaase think of us again if you have another special celebration in mind :) We absolutely love being a part of those memories. The whole team really appreciate your special mentions, and thank you so much for your lovely review.

Please come back again soon!

Kind Regards
Adam Munday
General Manager
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Rating summary
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Traveller tips help you choose the right room.   Room tips (380)
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Edinburgh, Scotland, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 May 2013

Hotel Idigo is a great Hotel located in central Newcastle and close to many bars & restaurants.
It is also very close to the main Central railway Station
The rooms are very clean, large and with all the facilities you would expect from a 4 star hotel.
The beds are very comfortable..indeed
The bathroom is well lit and the walk in shower is large enough for two.
The staff are extremely pleasant, courteous, helpful and polite.
The restaurant is one of Marco Pierre White’s. The selection of food is very good, appetising and well presented.
The hotel also has a small, well stocked, Fitness Suite which I used often.
On the whole the Indigo is very good value for money

Room Tip: Just ask...the girls on reception are very approachable
See more room tips
  • Stayed May 2013, travelled on business
    • Value
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Helpful?
1 Thank 212Don1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark W, General Manager at Hotel Indigo Newcastle, responded to this review, 11 May 2013
Hello 212Don1212!

Thanks very much for your lovely review, its great to hear such praise from a guest who stays with us often :) Please come have a chat with me or any of my Management Team about anything you'd like to personalise your stays, or even just to bless this lovely weather!!

Hope to see you again soon!

Kind Regards
Adam Munday
General Manager
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London, United Kingdom
Level 6 Contributor
156 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 9 May 2013

I wrote a rather scathing comment about the Birmingham Indigo. What a difference a town makes. General service was excellent and the rooms were very comfortable, quiet, considering its central location. I would strongly recommend those on Priority Club to use this hotel rather than the other Holiday Inn choices in the city.

  • Stayed May 2013, travelled on business
    • Value
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Helpful?
Thank PaulC2816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark W, General Manager at Hotel Indigo Newcastle, responded to this review, 9 May 2013
Hi PaulC2816!

Well I am certainly thankful we gave you a fantastic Hotel Indigo experience, but please give our brothers and sisters in Birmingham another chance next time you're around! I've heard about some fantastic improvements.

Thank you so much for your lovely review on us though, we really hope you can come back to visit next time you're in Newcastle!

Kind Regards
Adam Munday
General Manager
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London, United Kingdom
Level 5 Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 9 May 2013

Stayed here for a recent weekend in Newcastle. Cannot fault it. My dealings with the Reservations Manager before my stay were excellent. Reception staff on arrival were friendly, polite and professional. I wasn't happy with my first room (found the bed too small for my taller-than-average size) but reception staff were extremely helpful in moving me.

The hotel's quite new so everything's nice and shiny and clean. I ordered room service a couple of times from the restaurant and the food was superb. As was the breakfast spread every morning.

A great hotel, centrally-located. Staff are its greatest asset.

My hope for the hotel is that it doesn't lose this or get complacent. Keep everything shiny and clean, keep your staff motivated and positive - and you'll be on to a winner.

  • Stayed May 2013, travelled as a couple
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Helpful?
Thank richp670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark W, General Manager at Hotel Indigo Newcastle, responded to this review, 9 May 2013
Hello travellingjournalist,

I'd like to say I really appreciated your detailed review and your comments will be taken on by the Management Team. The staff also want to thank you for your kind words :)

We hope your travels take you back up to Newcastle soon, and we will see you then.

Kind Regards
Adam Munday
General Manager
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London, United Kingdom
Level 3 Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 May 2013

I stayed with my boyfriend in April 2013. We came to Newcastle for a match and this hotel was perfect. We booked the most basic room, which was quite small but perfectly formed. Bathroom had all the usual cosmetics, just a shower though. The location was excellent, a 2 min walk from the train station and 5 mins from the main shopping place. We didn't have breakfast so cannot comment on that but had drinks and the staff were lovely.

  • Stayed April 2013, travelled as a couple
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Helpful?
Thank Lainey86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark W, General Manager at Hotel Indigo Newcastle, responded to this review, 9 May 2013
Hiya Lainey86,

Thanks very much for the great review! Next time most definitely book breakfast; ours is particularly scrumptious :) I'm so glad to hear you two had such a lovely time.

Come back soon and take care!

Kind Regards
Adam Munday
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stirling, Scotland, United Kingdom
1 review
Reviewed 8 May 2013

I have stayed at Hotel Indigo twice now and really can't recommend it enough! From the moment you arrive you are made to feel very welcome and the staff are so friendly. The rooms are very clean, modern and extremely comfortable. I never sleep well in hotels but this one is an exception. The beds are fab! The kindle on the bed is a very nice touch too!

The food is also great here and the service quick and attentive.

I can't wait to visit again!

  • Stayed April 2013, travelled on business
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Helpful?
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark W, General Manager at Hotel Indigo Newcastle, responded to this review, 9 May 2013
Hello Lisa G,

Thank you so much for this excellent review :) I'm so proud we could give you such a fantastic Indigo Experience, and a great night's sleep!

Come back soon and sign up to our free Priority Rewards Club for some excellent deals, celebrations and rewards :)

Kind Regards
Adam Munday
General Manager
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Pittsburgh, Pennsylvania
Level 6 Contributor
116 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 7 May 2013

This hotel is in the perfect location to walk around Newcastle. The rooms are clean and nice. Room service is fantastic...we ordered 6 times. The steakhouse in the hotel is fantastic. The staff is very friendly and helpful. The only downside are the doors to the rooms. They are very loud when they close. You can hear everyone's door. We would stay here again.

  • Stayed April 2013
    • Value
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Helpful?
Thank 1Turtle2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark W, General Manager at Hotel Indigo Newcastle, responded to this review, 9 May 2013
Hello 1Turtle2008,

Thank you for your lovely reivew. It's great to hear you had such a lovely visit with us! But all of your comments have been taken on by our Management Team and we will continue to endaevour to make it a flawless experience :)

Kind Regards
Adam Munday
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Newcastle

Property: Hotel Indigo Newcastle
Address: 2-8 Fenkle Street, Newcastle upon Tyne NE1 5XU, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #8 of 82 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Indigo Newcastle 4*
Number of rooms: 148
Official Description (provided by the hotel):
Hotel Indigo Newcastle is just a two-minute walk from Central Station, and a ten-minute walk to Newcastle United Football Club. This upscale venue features an iconic Marco Pierre White Steakhouse, delivering to our guests a refreshing and welcoming experience.Hotel Indigo is a boutique concept by InterContinental Hotels Group (IHG), offering guests the luxury and individuality you would come to expect of a 4-star hotel. The design of the venue has been heavily influenced by its location within the historic Grainger Town area and will feature bold geometric forms, classical proportions and repeating patterns to mimic the architecture and rows of columns that can be seen around the local neighbourhood. Today, the Grainger town area is a hot-spot for cutting edge architecture and just a short stroll away from the city’s art galleries, restaurants, shops, bars and business district. Hotel Indigo Newcastle has a car park at the rear with charges at £12 per night. ... more   less 
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