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Hotel Indigo Newcastle
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    Reviews (2,397)
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    1,578 - 1,583 of 2,398 reviews
    Reviewed 5 December 2013 via mobile

    This has got to be the only place to stay when in Newcastle. Myself and partner Debra stay about once a month when having a night out. Rooms are large and spacious with all mod cons. Staff are so nice and friendly. From the receptionists to bar staff. Waiters to cleaners. All can't do enough for you. The M.P.White restaurant serves some of the best food in town too. Ideally located in city centre between central station and main shops and bars. Its ideal for every occasion.

    Stayed: December 2013, travelled with friends
    Thank richieadams1977
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Mark W, Manager at Hotel Indigo Newcastle, responded to this reviewResponded 8 December 2013

    Hi richieadams1977,

    Thank you for taking the time to leave such a fantastic review. We really appreciate your kind comments and can't wait to welcome you and Debra back again. See you soon!

    Kind Regards,

    Mark Winter
    Operations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 4 December 2013

    Fantastic location, lovely room, great staff, good VFM and excellent food at the MPW steakhouse. Would recommend this hotel to anyone visiting newcastle for shopping, sightseeing or a night out. We stayed for two nights for my birthday and even gained access to our room at 11am on the day of check in. The room was stylish, clean and spacious

    • Stayed: November 2013, travelled as a couple
      • Value
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      • Sleep Quality
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    Thank Gareth T
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Mark W, Manager at Hotel Indigo Newcastle, responded to this reviewResponded 4 December 2013

    Hi Gareth t,

    Thank you for your great review, we are very happy to learn you enjoyed your birthday weekend with us.

    Kind regards,

    Mark Winter
    Operations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 December 2013

    The hotel was fantastic the staff were great and the breakfast and the meal in the restuarant was superb,the cleanliness was first class,the staff waited on us hand and foot nothing was to much bother.

    Room Tip: Just relax and enjoy.
    • Stayed: November 2013, travelled with friends
      • Value
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    Thank Fwendy
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Mark W, Manager at Hotel Indigo Newcastle, responded to this reviewResponded 4 December 2013

    Hi Fwendy,

    Thank you for your great review, please come back again soon.

    Kind regards,

    Mark Winter
    Operations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 December 2013 via mobile

    Stayed here in December 13 for a Christmas shopping weekend with the wife. Service at the hotel is fantastic, the best I've had for a while. The MPW restaurant is awesome and in terms of location, really well spotted.

    My only gripe was that I booked a king size bed room, which only had a double in it. When I mentioned this I was told that they were indeed a King Size and that I need to book a Super King if I wanted a really big bed?

    Also, the bar adds a service charge on, even though I went I the bar each time to order a drink!

    Overall, great service but little touches (like no milk in the room) spoilt it for me

    Stayed: December 2013, travelled as a couple
    Thank Gavin D
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Mark W, Manager at Hotel Indigo Newcastle, responded to this reviewResponded 4 December 2013

    Hi Gavin D,

    Thank you for your review, I am sorry to hear about the issues you had while staying with us. Just to let you know that our complimentary in room mini fridges do contain milk. Please let me know personally when you would like to book with us again and I will ensure you are able to take full advantage of our superior king rooms.

    Kind regards,

    Mark Winter
    Operations Manager

    Mark.winter@hotelindigonewcastle.com

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 2 December 2013

    My first time at an Hotel Indigo brand and this was a superb experience. There is plenty of competition in Newcastle and the Indigo certainly came up trumps for me. Upon arrival ther is a decent secure car park. The check in experience was excellent, with my room key card ready and welcome envelope - so little time wasted. Desk staff very knowledgeable and helpful about local area. Superb room - very contemporary - and decently appointed with modern furnishings, good desk space and an excellent bed with good quality linen. Ensuite was very modern, everything very clean to a high standard. My only gripe was that despite a superb walk in shower, there was no bath!
    I ate at the hotel restaurant which is run under the Marco Pierre Whote brand - see seperate review - but very good!
    Breakfast was excellent, met by the waiter and given a glass of fresh juice (not sure if freshly queezed though - would make it even better!)
    Buffet selection not as extensive as I would have liked, but everything fresh. Cooked breakfast is to order and all ingredients were top quality, including the black pudding (could have done with larger portion of that).
    Overall, an excellent stay - staff were at the top of their tree and nothing phased them!
    Always unsure about giving an excellent rating, not because they desered it, but I want to ensure I get a booking

    • Stayed: November 2013, travelled on business
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    Thank Mark R
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Mark W, Manager at Hotel Indigo Newcastle, responded to this reviewResponded 4 December 2013

    Hi Mark R,

    Thank you for your lovely review, please come and see us again soon.

    Kind regards,

    Mark Winter
    Operations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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