I would describe this place as style over comfort. Rooms decorated in a modern trendy style but ours was definitely not comfortable. Room overlooked a car park; in the middle of the floor area was a huge TV standing on a massive black cupboard; it dominated the room and you had to walk round it all the time. For over £100 per night I expected a bath as well as a shower. No rooms here have a bath. Our bathroom was totally unheated apart from a towel warmer and even that switches off after 2 hours max. The floor and the shower tray were freezing cold, in fact the whole bathroom was very cold so not nice to have a shower in. The rainfall shower means you have to get your hair wet, there is no shower cap provided. Our room was also very cold - when we went out for the day we took our card-key with us. As with lots of hotels these days the lights automatically switched off when we took the key - what we did not realise was that the heating system for the room switched off too! When we returned on a chilly December evening, the room had been unheated all day. The friendly staff apologised and offered us a heater for the room. The floor of the room was also freezing and we had to go out and buy some thick furry socks!
Breakfast was a regular English hotel breakfast, nice but nothing special except eggs were cooked to order (but not the rest of it).
Here's the best bit - my young daughter and I were snuggled in our beds to keep warm, watching TV at about 9pm. A man saying he was from hotel security actually knocked on our door and told us to turn the TV down!! Yes, he ticked me off like I was having a party and disturbing the other guests!! We were in a corner room miles from anywhere. I was so taken aback I apologised and asked him whether someone had complained - no-one had complained, he was just doing his rounds and could hear my TV! Not surprising as there was a huge gap under our door where the icy wind was whistling in.
The location is very good for the town centre and the station.
- Official Description (provided by the hotel):
- Hotel Indigo Newcastle is just a two-minute walk from Central Station, and a ten-minute walk to Newcastle United Football Club. This upscale venue features an iconic Marco Pierre White Steakhouse, delivering to our guests a refreshing and welcoming experience.Hotel Indigo is a boutique concept by InterContinental Hotels Group (IHG), offering guests the luxury and individuality you would come to expect of a 4-star hotel. The design of the venue has been heavily influenced by its location within the historic Grainger Town area and will feature bold geometric forms, classical proportions and repeating patterns to mimic the architecture and rows of columns that can be seen around the local neighbourhood. Today, the Grainger town area is a hot-spot for cutting edge architecture and just a short stroll away from the city’s art galleries, restaurants, shops, bars and business district. Hotel Indigo Newcastle has a car park at the rear with charges at £12 per night. ... more less
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