First impression was excellent, very warm greeting from Rachael on reception. We were given a choice of room colours, that was a first for me ! Wife chose purple, and I chose quiet over scenic. The room was fine, clean, modern and perfectly acceptable. It was only later, after returning from the theatre that we found the bed to have practically collapsed in the middle, now , I love my wife but rolling together all night was a bit much. I did point this out in a nice way to the duty manageress the next morning, she popped up to the room for a lie down with me to test the bed! Above and beyond the call of duty, especially as she was quite pregnant. We were offered a good discount if we wanted to come back as way of an apology. Needless to say, my wife has booked herself in for a night away with our 7year old daughter in July to see Cats at the theatre.
Breakfast was good, not excellent, felt the chef let himself down by not cooking bacon and sausages fresh but having them lie in their own fat under a heat lamp having probably been cooked in the oven on a deep tray. Lazy :-(
Really can't fault the reception staff or manager as they were ace and very, very nice.
If it wasn't for the bed it would be five stars.
- Official Description (provided by the hotel):
- Hotel Indigo Newcastle is just a two-minute walk from Central Station, and a ten-minute walk to Newcastle United Football Club. This upscale venue features an iconic Marco Pierre White Steakhouse, delivering to our guests a refreshing and welcoming experience.Hotel Indigo is a boutique concept by InterContinental Hotels Group (IHG), offering guests the luxury and individuality you would come to expect of a 4-star hotel. The design of the venue has been heavily influenced by its location within the historic Grainger Town area and will feature bold geometric forms, classical proportions and repeating patterns to mimic the architecture and rows of columns that can be seen around the local neighbourhood. Today, the Grainger town area is a hot-spot for cutting edge architecture and just a short stroll away from the city’s art galleries, restaurants, shops, bars and business district. Hotel Indigo Newcastle has a car park at the rear with charges at £12 per night. ... more less
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