After a terrible travel experience getting over to Newcastle, the Hotel Indigo and their stellar staff helped turn our trip around! I called the hotel from the States after having a flight cancelled to alert them to the situation which affected our reservation. They were wonderful and offered to pre-check us in to make our arrival the next day easier. Upon arrival- Sam at the front desk took care of getting us settled, supplied us with maps of the city and some great restaurant recommendations. Room service was swift and delightful (try the shepard's pie!) and the continental breakfast was filling and well presented. Our room was very nicely sized and the shower with the rain shower head was great. But really what made our stay was the staff. Everyone had a smile, were helpful and generally a pleasure to work with- Sam at the front desk in particular. We will most certainly be staying here again!
- Official Description (provided by the hotel):
- Hotel Indigo Newcastle is just a two-minute walk from Central Station, and a ten-minute walk to Newcastle United Football Club. This upscale venue features an iconic Marco Pierre White Steakhouse, delivering to our guests a refreshing and welcoming experience.Hotel Indigo is a boutique concept by InterContinental Hotels Group (IHG), offering guests the luxury and individuality you would come to expect of a 4-star hotel. The design of the venue has been heavily influenced by its location within the historic Grainger Town area and will feature bold geometric forms, classical proportions and repeating patterns to mimic the architecture and rows of columns that can be seen around the local neighbourhood. Today, the Grainger town area is a hot-spot for cutting edge architecture and just a short stroll away from the city’s art galleries, restaurants, shops, bars and business district. Hotel Indigo Newcastle has a car park at the rear with charges at £12 per night. ... more less
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