We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not great”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Jurys Inn Newcastle
Certificate of Excellence
scotland
Level 6 Contributor
116 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Not great”
Reviewed 15 July 2014

In its favour Jurys Inn is very close to the train station, it also has very acceptable bar food at reasonable prices. It provides slowish wifi free of charge and you'll need to pay £7 to upgrade to premium wifi if you want to stream.
The first room I was allocated to I stayed in for about 10 minutes before deciding i could stand it no longer. There was a high pitched whine added to the very loud traffic noise outside - the traffic I could possibly have coped with, but the whine was horrendous. I went back down to reception to see if I could change my room and the gentleman at reception said " They're all like that " I insisted on changing rooms anyway and he grudgingly obliged. They are NOT all like that, and the second room had no such whine AND had secondary double glazing and was much quieter. That said - the bathroom floor was not very clean with an unpleasant aroma and,there was an unpleasant stain on the side of one of the beds. Sleep quality wasn't great as you can hear everything in the bathroom next door.
The hotel has pretensions it isn't living up to, and is more of the standard of an average budget hotel, and far far from the standards of the better budget hotels.

Room Tip: ask for a room on the inside of the hotel - much quieter
See more room tips
  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank seajay1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager_JurysInn, Manager at Jurys Inn Newcastle, responded to this review, 25 July 2014
Dear Guest

Thank you for your email, our rooms are checked on a daily basis so I'm disappointed the issue with the extractor fan was missed. Please can you send me your reservation details to thomas_Carter@jurysinns.com so I can ensure your points raised have been resolved.

Kind Regards
Thomas Carter
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,223 reviews from our community

Traveller rating
    862
    816
    339
    98
    108
See reviews for
314
592
93
558
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (230)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Manchester
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 July 2014 via mobile

The hotel was very well laid out with great staff at the desk on arrival.

Was only here for the two nights but in that time found the hotel to be extremely comfortable the bedrooms in particular. We are a family of 5 up for a graduation and it certainly served us well

Location for the bars,restraunts and shops was great and I would certainly recommend this hotel

Thanks

Stayed July 2014, travelled with family
Helpful?
Thank Warren D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager_JurysInn, Manager at Jurys Inn Newcastle, responded to this review, 25 July 2014
Dear Guest

Thank you for your review, I'M happy to read that you and your party choose to stay with us for the graduation celebrations. We always set out to ensure we offer a warm and friendly welcome, I will ensure to pass your feedback on to the staff who were on duty.

Kind Regards
Thomas Carter
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 July 2014 via mobile

just stayed here for the weekend. had a lovely time.staff were all friendly especially wee ben 10 the bar man. high 5 to ben stoneman the best bar man :) all 11 of us girls had a good weekend and would def recommend the place to others

Stayed July 2014, travelled with friends
Helpful?
Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager_JurysInn, Manager at Jurys Inn Newcastle, responded to this review, 13 July 2014
Dear Guest

I'm delighted to read you enjoyed your stay, especially your bar experience. I will ensure to pass on your feedback to Ben himself.

Kind Regards

Thomas Carter
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vigo, Spain
Level 6 Contributor
108 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 July 2014

This hotel has a good location just a few minutes walk from the Central Station.

The rooms are comfortable with a double and a single bed so, even though I was on my own, the room would suit a family of 3.

The bed was comfortable and the room very clean. Tea and coffee, as in most British hotels, are provided in the room.

Breakfasts are good and pleantiful being served buffé style.

I have nothing negative to say about this hotel other than it can be a little noisy when stag or hen parties are staying there (this was not the case this time but on a previous visit)

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager_JurysInn, Manager at Jurys Inn Newcastle, responded to this review, 13 July 2014
Dear Guest

Thank you for taking the time to post your review, I'm delighted to read that you enjoyed your stay, especially our all you can eat buffet breakfast. I'm glad you found your visit quieter than your first, our front desk team are on hand to meet any requests such as these.


Kind Regards

Thomas Carter
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ipswich, Australia
Level 4 Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 July 2014

Centrally located hotel, but unfortunately it lacks personality - especially the exterior.
Most of the staff I encountered during my 1 night stay were friendly and helpful.
The room was clean and modern looking, and being high up was able to avoid any traffic noise.
The food in the restaurant both for dinner and breakfast was delicious, and the staff were friendly and polite.
Would recommend to friends.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RedDevil1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager_JurysInn, Manager at Jurys Inn Newcastle, responded to this review, 13 July 2014
Dear Guest

I'm glad that you enjoyed your stay, especially our breakfast and dinner offerings. I will ensure to pass your feedback onto our head chef. We hope you choose to visit us again soon.

Kind Regards

Thomas Carter
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelso, United Kingdom
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2014

Excellent location - 5 mins walk from railway station & 5 mins walk to Metro Radio Arena. Eldon Square is easily within walking distance too. Hotel staff all very friendly, helpful & polite. Room was clean and in excellent order. Breakfast had a huge choice of everything! Can't wait to go back. I had a double room and my two sisters shared a twin room, the hotel had booked us an adjoining suite which was really good of them!!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Isla H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager_JurysInn, Manager at Jurys Inn Newcastle, responded to this review, 13 July 2014
Dear Guest

I'm delighted that you enjoyed your stay and our facilities met all your needs. I will ensure to pass your feedback to those on duty during your visit.

Kind Regards

Thomas Carter
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 June 2014

We stayed here on Monday night, following a concert at the Metro Arena. We both disused what to put in this box and found the whole expedience "faultless", Our Bedroom was more then adequate for our stay, all the staff including receptionists and in the breakfast room where very helpfully and friendly. We will definitely stay here again when we vist Newcastle.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Citychris132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager_JurysInn, Manager at Jurys Inn Newcastle, responded to this review, 29 June 2014
Dear Guest

Thank you for your review, the team will be delighted to read your comments. It always fantastic to read to hear that guests will choose to stay with us again on their next visit to Newcastle. All our 31 hotels across the UK and Prague are perfectly situated in city centre locations.

Kind Regards
Thomas Carter
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Newcastle upon Tyne
1.1 mi away
Jurys Inn Newcastle Gateshead Quays
0.2 mi away
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle Ci...
#17 of 82 in Newcastle upon Tyne
1,172 reviews
0.4 mi away
Hotel Indigo Newcastle
Hotel Indigo Newcastle
#8 of 82 in Newcastle upon Tyne
2,208 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Sleeperz Hotel Newcastle
Sleeperz Hotel Newcastle
#20 of 82 in Newcastle upon Tyne
1,024 reviews
0.4 mi away
Royal Station Hotel
Royal Station Hotel
#25 of 82 in Newcastle upon Tyne
1,850 reviews
0.2 mi away
Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle - Stephen...
#7 of 82 in Newcastle upon Tyne
1,098 reviews
Show Prices
Show Prices
Show Prices

Been to Jurys Inn Newcastle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jurys Inn Newcastle

Property: Jurys Inn Newcastle
Address: Scotswood Road | St James Gate, Newcastle upon Tyne NE1 4AD, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #26 of 82 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Jurys Inn Newcastle 3*
Number of rooms: 274
Official Description (provided by the hotel):
Jurys Inn Newcastle offers great-value accommodation in the very centre of vibrant Newcastle. The hotel is just 500 metres from Newcastle Rail Station, a short walk from a plethora of shops, bars and restaurants and just a 10 minute walk from Eldon Square and The Gate shopping centres. The Centre for Life science is 200 metres away and Newcastle United Football Club is 900 metres from the hotel. Its excellent city-centre location makes it the ideal place to stay when visiting Newcastle for both business and leisure. Newcastle is known for its vibrant nightlife and has been voted one of the UK's leading destinations for stag and hen parties. The hotel features an all day Costa Coffee bar and a stylish onsite bar to relax in after an eventful day in the city. Enjoy a great selection of seasonal food and drink in our trendy restaurant which is open from 6:30am to 10:00am for breakfast and 6:00pm to 10:00pm for dinner. Laundry and dry cleaning service is available. If arriving by car public car parking is available nearby at Times Square car park, located next door to the hotel. Our 274 comfortable bedrooms can accommodate up to 3 adults or 2 adults and 2 children. All bedrooms are furnished with large soft beds, spacious bathrooms with complimentary toiletries, a hair dryer, a flat screen TV with Freeview and Free WiFi. Guests who book direct with us enjoy Free Premium WiFi, best price guarantee, no booking fees and also earn points and get rewards with our loyalty programme, Jurys Rewards. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Newcastle with Jurys Inn. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Odigeo, TripOnline SA, Hotels.com, Ebookers, LateRooms, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Jurys Inn Newcastle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jurys Inn Newcastle Hotel Newcastle Upon Tyne
Jurys Hotel Newcastle Upon Tyne

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing