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Metro Inns Newcastle
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Jesmond Dene House(Newcastle upon Tyne)
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Reviews (206)
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141 - 146 of 206 reviews
Reviewed 28 May 2013

Not as bad as people make out, staff on the desk were friendly and welcoming, the rooms are basic but you get what you pay for. The only bad points is that there's only one plug socket per room and when there's 3 of you it's hard to get it, also there's a TV but ours didn't work. The hotel room was clean and tidy and so were the showers and toilets. Hannah, Claudia and Rachel.

  • Stayed: May 2013
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Thank Hannah941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

Stayed here on Sunday night with my 2 daughters and had phoned ahead to check the place out. When we arrived there were groups of folk standing at the door smoking and drinking and drunk people hanging out the windows shouting and swearing. It was 6pm. At the reception you are met with a big notice saying drug taking will not be tolerated- hmm where had we come to. ! The room was filty and the carpet sticky. One power point that had an adaptor in it and an extension lead off that with a television plug in it that had no back on it. The television didn't work. The toilet was at the end of the corridor and serviced about 20 rooms. It was like a portaloo that you get in festivals that had been stuck in the wall. Totally vile and the floor was soaking wet and toilet chocked with paper. I would have left if there was anywhere else to go . The parties started about 8pm and went on all night screaming , shouting , runnining up and down corridors, laughing, banging , music blaring, doors banging, cars revving. None of us slept a wink. I got up on several occassions and went to complain at reception and there was a party going on there. No one was making any effort to stop the noise. We had to get up at 5am the next morning to travel on and work a full day at an agricultural show so needed a few hours sleep. We had none. The hotel should be shut down it is unbelievably bad- do not ever set foot in it. It was cheap and I Know people will say you get what you pay for . I paid £23 for my room. I have paid less than that in a travelodge and it is clean , quiet , working tv, kettle and ensuite. Avoid the Metro Inn !

  • Stayed: May 2013, travelled on business
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3  Thank unsatisfiededinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2013 via mobile

Stayed with 5 mates for a 21st! In 2 triple rooms. Top night for starters! First arrived, staff extremely unhelpful, unwilling to help, with no conversation. Basically they don't want to be there! 50quid deposit per room! I can understand why as it was like a hostel, teenagers running everywhere naked to the showers. Can't really say I was to bothered!! Room Was like a prison! Plain and boring but surprisingly clean!
Got in at 3am and still girls and lads running All over the shop. Madness! Aggressive owner, threatening to kick everyone out! Only asked a question and said the police were going to be called.
Average location. 12 quid in a taxi.
Nice to pre drink, as we literally covered the floor with bottles and they weren't bothered, people staying in the hotel were nice made loads of friend. Probably would go back as it was only 14quid a person!?

  • Stayed: May 2013
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Thank Richo1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2013

The place somes up what is wrong with Britain at the moment. Full grown adults unable to handle there drink, setting fire alarms off and chanting. No respect for themselves or others. The hotel itself is also insecure, windows and doors don't lock correctly. The place is run down and dated, but I can see why, I wouldn't invest a make over for this zoo. Staff are actually half decent, not there fault.

  • Stayed: April 2013
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Thank Marson7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2013

Stayed in this hostel on way back from Malta and needed a sleep before driving to Scotland,arrived at 00.45 in the morning found the place very easily with sat nav.Guy on the desk very helpful,the rooms are very basic and could be doing with a refurb,but for £20.00 could not complain.When going to the toilet wear shoes as the self cleaning leaves the floor wet.The only thing is you can hear anyone moving about and can be noisy.

  • Stayed: April 2013, travelled as a couple
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Thank enrico12_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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