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“Excellent”

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Roomzzz Newcastle City
Certificate of Excellence
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent”
Reviewed 29 March 2014 via mobile

This place hasn't lost its sparkle. From the moment I arrived, the staff were really welcoming and friendly, I find that Geordies are always very genuine, and good natured. Room was immaculate and decor very comfortable, shower in particular was great, and super modern feel to the whole place. The breakfast pastries are baked on premises and the aroma of it in the morning is intoxicating! Location is perfect for me, just 2 minutes walk from Central station, and I can get the Metro to Tynemouth. Can't wait to come back again!

Stayed February 2014
Helpful?
Thank gangnam2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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461 reviews from our community

Traveller rating
    381
    58
    14
    5
    3
See reviews for
39
233
13
57
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Essex
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 March 2014 via mobile

I stay in Roomz when I travel up from London and look forward to coming back every time. I have stayed in the liberty suite which is great and a smart studio which are ideal for business travellers. Cara on reception is always welcoming and friendly I can't fault anything about this hotel would recommend for business or romantic break. Looking forward to my next visit already.

Stayed March 2014, travelled on business
Helpful?
Thank katie1705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doncaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 March 2014

This weekend's stay was made pleasant by the very nice receptionist Cara. She was very helpful and I'll be using this place whenever i visit Newcastle in the future. The room was immaculate and comfortable.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nana J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxfordshire, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 February 2014

Working away from home is never ideal but what makes a huge difference to the situation is the place you stay. I've been working in Newcastle for over 3 months and cannot recommend Roomzz Aparthotel highly enough. The rooms are great, comfortable and with facilities to cook your own meals if you wish . The staff are lovely and make you feel a valued customer. I had to stay in nearby hotels for a couple of weeks and could not wait to get back to Roomzz.

Room Tip: The top floor Liberty Suites are best. Phone reception not good in ground floor suites but the rooms...
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank t B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 February 2014

We had a 2 bedroom flat. It was clean, modern, very well equipped and felt like a bit of luxury in the middle of the city.

Staff on reception were very friendly and helpful and our stay went without a single hitch. This is a great and good value way for a family to stay in central Newcastle. Easy walk to city centre, quayside and rail station but yet you feel away from it all in the flat when you want to be. Free (and fast) wifi to help plan your outings as well.

Room Tip: We had 201 and found it to be ideal
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 February 2014 via mobile

I stayed here recently for work. Ideally located walking distance from station and away from noise that some of the other folks staying up that weekend complained about nightclubs emptying and hearing all that noise on streets. The staff week wonderfully welcoming and helpful. My room was 304 up in the attic and was perfect. You could easily spend a week happily in this studio apartment. I'd definitely look out for them in other cities. It was also a short 20 min or so walk down steps to the quayside to get across to the sage centre but coming back up is a bit more of a challenge and probably not something to attempt late at night on your own.

Stayed February 2014
Helpful?
Thank ClogandSari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 February 2014 via mobile

This place looks ok but it's. Fur coat and no knickers. The quality if furnishing is terrible, you can't sit on the chairs without the cushions sliding out an the beds are small and uncomfortable. The staff in the hotel are very nice but they are governed by a head office with zero business sense or idea of customer service or compassion. Booked for a month for relative having cancer treatment, the treatment dates were changed so we had a week paid for but not used. I asked if we could carry the week over as she was coming back for more treatment and I would have happily given them another £2,000 of my business, but the computer said no. I have never come across such inflexible people. Fortunately we found the staybridge suites which is run by professionals and is superior on every level.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoomzzzLeeds, Manager at Roomzzz Newcastle City, responded to this review, 3 March 2014
Dear Guest,

Thank-you for taking the time to review your stay from December.

I am sorry to hear of your dissatisfaction with your stay. Having looked at the details of your booking, I can see that your bookings were all made using our non-flexible rates. Whilst we appreciate the circumstances relating to your visit to Newcastle, the T&C’s of these particular rates booked made these bookings non-flexible, therefore we were unable to amend your bookings as you requested.

In relation to the quality of furnishings, we pride ourselves on the high standard of fixtures, fittings & furnishings and also the comfort of our guests during their stay and I can only apologise if these didn’t meet your expectations.

Once again, I apologise for any inconvenience this may have had on your stay

Regards,
Mark
Roomzzz Newcastle City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Roomzzz Newcastle City

Property: Roomzzz Newcastle City
Address: Friar House Clavering Place, Newcastle upon Tyne NE1 3NG, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
Ranked #2 of 84 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): £
Hotel Class:4 star — Roomzzz Newcastle City 4*
Number of rooms: 14
Reservation Options:
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