Room not ready at 2pm to check in - long delay and just asked to wait in the bar. Still no room at 3pm. Finally got into room at 3.30 after long discussion with receprion staff - who had allocated rooms that were ready to guests who had yet to check in. A bizarre system that kept many people waiting. Staff not helpful and no offer of drink while waiting for them to get rooms sorted. Room fine once we finally got there
Poor respsonse from management to a follow up email.
Good location for city centre and good on site parking.
- Official Description (provided by the hotel):
- Stay in the heart of vibrant Newcastle at the Holiday Inn Express Newcastle City Centre hotel. Located near Newcastle Central Station, our modern hotel is a short stroll from the city centre's cosmopolitan shops, bars and restaurants. Start your day with a choice of hot and cold items at our complimentary breakfast buffet, and ask Holiday Inn Express Newcastle City Centre's friendly front desk staff for tips on sightseeing and getting around the city. Help yourself to tea and coffee during your business event in Holiday Inn Express Newcastle City Centres 2 air-conditioned meeting rooms. Getting to meetings around Newcastle is a breeze thanks to our proximity to the A1 and train and metro services from the station 300 metres away. Our convenient city-centre location, a short walk from historic St Nicholas Cathedral, makes us a good base for sightseeing. Stroll across the sweeping Gateshead Millennium Bridge for a night out in the Arts Quarter's hip bars and restaurants and head to the huge MetroCentre 3 miles away for hundreds more shopping and entertainment options. After a day's sightseeing, unwind over drinks in Holiday Inn Express Newcastle City Centre's contemporary bar, open 24 hours, or catch up on email with our complimentary Wi-Fi. Our helpful staff will be happy to order takeaway food for you to enjoy in the comfort of your modern guest room. Wi-Fi is free for guests who book directly with the hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Hotels.com, Priceline and Booking.com so you can book your Holiday Inn Express Newcastle City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Newcastle City Centre Hotel Newcastle Upon Tyne
- Holiday Inn Newcastle Upon Tyne
- Newcastle Upon Tyne Holiday Inn