As a frequent user of premier inns up and down the country,this hotel is by far the worst.
The staff whilst being friendly are well scripted.
I returned to my room in the evening to find it had not been cleaned or the bed made.The window sill on the inside was covered in dust from the building site adjacent.
When I asked at reception what the problem was the receptionist said that maybe I had put the Do not disturb sign on the door.I replied that I had been out at work all day so that would have been impossible.She then suggested I had put the sign on accidently.You could not make it up! Now it was my fault.
This premier inn needs to get its act together.
- Official Description (provided by the hotel):
- Well placed for Whitley Bay and a short broomstick ride from Alnwick Castle, aka Hogwarts ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Newcastle Gosforth/Cramlington Hotel Newcastle Upon Tyne