My husband and I stayed here for one night during a recent stay to the area. We are regular customers of Premier Inn and were pleased to experience the usual good standards Premier Inn offer e.g. clean room, friendly staff. Unfortunately what let the hotel down was the room we were placed in. Room 111 which was directly outside a corridor door. Every time someone walked down the corridor we were disturbed by a loud bang as the door closed. This continued throughout the night and both my husband and I were wakened several times throughout the night. Upon our return home, I contacted Premier Inn's Customer Contact Centre regarding our experience but as yet (over a week later) I still await a response. Right now if this is how Premier Inn value their customer feedback I don't think I'll be hurrying back to one any time soon.
- Official Description (provided by the hotel):
- Well placed for Whitley Bay and a short broomstick ride from Alnwick Castle, aka Hogwarts ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Newcastle Gosforth/Cramlington Hotel Newcastle Upon Tyne