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Premier Inn Newcastle Gosforth/Cramlington Hotel
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    Reviews (592)
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    All reviewsbeefeater next doorbeefeater restaurantpetrol stationadjoining beefeaterstayed hereco opgood nights sleepwhitley baymeal dealusual standardovernight stopnight's sleepall you can eatlady on receptionthe ground floorroom was spotlesswhat it says on the tin
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    418 - 423 of 592 reviews
    Reviewed 11 November 2013

    Excellent location on the outskirts of Newcastle and we were met by a friendly receptionist who went overboard to help us. He checked if our room was ready earlier than we expected. He helped us make contact with our daughter who was driving up from London. Our mobile phone had died on us and he made contact for us. He drew us a plan of how to get to the centre of Newcastle by bus, describing the bus stop, bus numbers and even the price. He also provide a map of the city centre. The room was clean, warm and spacious. The child bed was of good size and comfortable. Will definately use this Inn again.

    • Stayed: November 2013, travelled with family
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    Thank Colin A
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GMPremierInn11, General Manager at Premier Inn Newcastle Gosforth/Cramlington Hotel, responded to this reviewResponded 12 March 2014

    We are delighted that your stay with us was a good one. Thank you for your comments on our comfortable rooms. Our team members will be pleased to receive your feedback as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the near future. Kind Regards, Claire Maddison, General Manager.

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 5 November 2013

    We stayed visiting my son and his wife and had a brilliant stay. The hotel was very clean and quiet and the staff were freindly and went out of their way to help us. Particular mention to staff member Steve Lunt who sorted us out lovely rooms and couldn't have been more helpful, a true asset to the company

    • Stayed: October 2013, travelled with family
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    Thank SteveL1973
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GMPremierInn11, General Manager at Premier Inn Newcastle Gosforth/Cramlington Hotel, responded to this reviewResponded 12 March 2014

    Thank you very much for your review. We are delighted that your stay with us was a good one and Steve will be pleased to receive your feedback, as our team members strive to give all our guests a high level of service. We look forward to welcoming you back in the future. Kind Regards, Claire Maddison, General Manager.

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 November 2013

    we stayed for 6 nights and found that overall it is quite good value for money. Minor niggles were, not enough towels for 2 people on arrival, no heating on in the room, required more coffee, milk etc. The room was very comfortable, service at reception as good as usual, as we have stayed here before. In the Beefeater (next door) we found Craig the waiter to be friendly and on the ball. We ordered fish and chips which were tasty enough, but had to ask the waitress for vinegar. Other restaurants we visit usually have these sort of thing organised. Overall very good. Breakfast is served in the same place with lots of choices. It had to be suggested that porridge was served hotter. Although the cooked breakfast may be cooked to order, the baked beans and mushrooms were always just warm. We had to ask for fresh coffee as it had gone cold on one occasion. An additional toaster would be a good idea.

    • Stayed: October 2013, travelled as a couple
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    Thank mojoman580282
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GMPremierInn11, General Manager at Premier Inn Newcastle Gosforth/Cramlington Hotel, responded to this reviewResponded 12 March 2014

    Thank you for taking the time to write a review. Your feedback is very much appreciated as it enables us to improve standards. We look forward to welcoming you back in the future. Kind Regards, Claire Maddison, General Manager.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 24 October 2013

    From arriving to leaving the staff could not have been more helpfull. The room was immaculately clean as was the bathroom.

    There is not a lot more I can add, it was simply that good.

    We ate at the restaurant next door and again it was superb.

    I can thoroughly recommend this hotel and the eatery next door.

    • Stayed: October 2013, travelled with friends
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    1  Thank Rob D
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GMPremierInn11, General Manager at Premier Inn Newcastle Gosforth/Cramlington Hotel, responded to this reviewResponded 12 March 2014

    Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards, Claire Maddison, General Manager.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 17 October 2013

    a lovely welcoming clean and pleasant stay in the most comfortable beds i have had the pleasure to sleep in and very well mannered and pleasant staff.food was very nice we all had the full english and had dinner in the adjoining beefeater where i personally had a steak which was mouth wateringly delicious the children were very well looked after by the staff for there food they were treated like young adults and asked if there meals were alright along with ours.

    • Stayed: August 2013, travelled with family
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    Thank Janet A
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GMPremierInn11, General Manager at Premier Inn Newcastle Gosforth/Cramlington Hotel, responded to this reviewResponded 12 March 2014

    We are delighted that your stay with us was a good one. Thank you for your comments on our comfortable rooms. Thanks for taking the time to review your stay; we look forward to welcoming you back in the near future. Kind Regards, Claire Maddison, General Manager.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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