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“William James”

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Premier Inn Newcastle South Hotel
Certificate of Excellence
Guildford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“William James”
Reviewed 6 January 2014

Value for money. About 3 - 4 miles miles from almost everything to see/do in the Newcastle area. Attached to a basic restaurant used also by general public but good breakfasts and facilities for hotel guests. Does not appear to have a lift to the second floor in the hotel so guests with a disability or lots of luggage should check that they are on ground floor. Bright, friendly, welcoming staff do offer to help you with your luggage.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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269 reviews from our community

Traveller rating
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    32
    15
    2
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116
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Lincoln, United Kingdom
1 review
Reviewed 2 January 2014

Clean basic facilities, needs updating. Location awful. This hotel is on an untidy industrial estate. No-one should be expected to pay more than £50 for this stay which should include breakfast. However, the staff were excellent.


  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Newcastle South Hotel, responded to this review, 3 January 2014
hank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Matlock, United Kingdom
Level 3 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 December 2013

stayed here three nights from december 6th 2013 its easy to find with plenty of free parking .We were met by the very friendly helpful staff our room was of the usual high standard with an extra heater in the room which we did use as it was very cold weather. The hotel is a two minute drive from the metro centre .We caught a bus for the city centre a short walk from the hotel for £1.90 .there is a pub next door where you can get a drink and a bite to eat .All in all its a good base for exploring newcastle from without being in the noisy city.

Room Tip: our room was on the upper floor on the side overlooking the carpark and we heard no traffic noise at...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin0s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YORKSHIRE
Level 6 Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 9 December 2013 via mobile

Had a pleasant stay at this Premier Inn. The staff made up for the poor pub next door which is used for evening meals and breakfast. Not what we are usually used to. We had our 2nd mornings breakfast in the other Premier Inn restaurant down the road which was lovely. On arrival someone had been smoking in one of our booked rooms which was quickly rectified. The rooms were quite cold and we put the spare heater on in the rooms which again improved things. There was some road noise heard outside not bad but it was audible. The staff couldn't have been more helpful and really made our stay.

Stayed December 2013, travelled with friends
Helpful?
Thank Juliet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dumfries, United Kingdom
Level 4 Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 December 2013

Booked a family room to enable a bit of shopping at nearby Metro centre. Met by a helpful staff member who checked us in and directed us to our room. Extra pillows supplied for the kids and brought in person to our room. A good nights sleep and the following morning the breakfast cooked fresh to order which was very e tasty and enjoyable. Cant be beaten for value.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alistair M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cumbria
Level 5 Contributor
87 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 1 December 2013

We stayed one night on a shopping trip
Very easy to find just off the a1 very handy to the metro and team valley retail park
There was also a lovely Xmas market 2 mins away
The rooms were clean and comfortable and the reception staff were fab always had a smile and asked constantly about our stay customer service is obviously a priority
The pub attached was a different story the food was awful Luke warm and tasteless very disappointing! Breakfast was ok but when will people realise tea and coffee in a thermos just doesn't work I couldn't drink either

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luvrholsCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, United Kingdom
1 review
Reviewed 25 November 2013

Friendly service both in the hotel and the attached restaurant (flame grill) where the food was excellent. Special thanks to the breakfast waitress who was very friendly and even remembered us from previous years, we have stayed here on 4 occasions.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trudic1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Newcastle South Hotel

Property: Premier Inn Newcastle South Hotel
Address: Lobley Hill Road | Gateshead, Newcastle upon Tyne NE11 9NA, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #43 of 82 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Newcastle South Hotel 3*
Number of rooms: 42
Official Description (provided by the hotel):
Ideally situated for both business and leisure guests. For business this hotel is located on the Team Valley Trading Estate next to the A1(M). For shops and local amenities Newcastle city centre is only 3 miles away. Our Newcastle South Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite restaurant. ... more   less 
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Also Known As:
Premier Inn Newcastle South Hotel Newcastle Upon Tyne

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