We had booked two night at Jesmond Dene House 17 - 18 March on the occasion of visiting Newcastle for our son's birthday. When we arrived the room was not ready but the staff were very forthcoming and gave us a conference room to get sorted out, and in our absence they took our luggage up to the room (no. 9). The room was very small but had a large bathroom with a bath/shower. Unless you are a giraffe, stepping from the bath/shower onto the floor was quite something!
All during our stay the staff were wonderful. The lounges were comfortable and the breakfasts very good with a large selection of breads, cheeses, hams, muesli, fruits etc. The staff serving were ever so accomodating and pleasant.
We also ate in the restaurant one night and the food was excellent.
Overall we really liked this hotel and will go back. Next time we will ask for a larger room and
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