I don't stay in Newcastle City Centre hotels......far too noisy. For the past 20 or so years, when visiting Newcastle I used to stay at the Gosforth Park Hotel even though it is geographically unsuitable. It's now rather dated and I particularly dislike their breakfast service. As a result, I have not looked forward to a hotel stay in Newcastle for some time......until I discovered Jesmond Dene House.
I've just thoroughly enjoyed another stay at this lovely hotel and I'm looking forward to future visits later this year. Firstly, it feels homely. Secondly, the attention to detail is right up there with the best hotels in the USA. Lovely tea and coffee in the rooms (missing from both Beverly Hills Hotel and Wynn in Las Vegas where I was staying for past two weeks)....slippers/dressing gown (missing from most other Newcastle hotels); really strong shower (rare to find them as good as this); my favourite PURE bedside digital radio always set to Jazz FM on arrival; unfussy TV's that work; very comfortable beds; quality furniture; all the bathroom extras one needs; even the shoe polish kit works well. I could go on.....this hotel makes sure their guests have everything a guest may need and nothing is missed out.
What I most appreciate about Jesmond Dene House are the staff at every level from reception staff (who really are the best anywhere) to housekeping. In a world of mediocrity, this hotel get it right in every department. The entire place is spotless. In winter it is lovely and warm, welcoming, comfortable and even cosy in public areas. Breakfast is a delight, served in a lovely room. I specially like the fact that everything is freshly cooked to order and everything is cooked perfectly.....an ideal venue to start off the day with a breakfast meeting where you can request a quiet table away from the others.
The car park is spacious and safe....taxi's when ordered by reception arrive quickly. Why be in a noisy city centre hotel when you can stay here and feel you are on holiday?
This visit I stayed in their new building and it was absolutely perfect. Lunch in the hotel restaurant was very good indeed and service was quick......in and out in 40 minutes when I told them I only had limited time. The bar, in front of the fire, is one of my favourite places in which to relax and read of of the newspapers spread about.....perhaps next visit the weather will be suitable for a stroll in the hotel's sensational back garden......the exceptional Jesmond Dene.
I stay in rather a lot of hotels and Jesmond Dene House is one of my favourites. Such hotels are always one-offs and family owned...where the proprietor clearly cares far more about providing perfection for guests than profits...and it shows. If guests are always happy, then financial success will surely follow. I particularly liked the response of a young waitress at lunch when, in an answer to a request answered, "Of course we can...this IS Jesmond Dene House." She was proud to be working as part of the team and it is a terrific team. The fact is that this hotel may only be listed 3rd best on Tripadviser however the first two listed are different products altogether.....one of them are in fact "suites" and the other appears to be serviced apartments......Jesmond Dene House is a luxary, full service country house hotel in a quiet yet fantastic location, close to the city centre with great food, wonderful staff and a warm welcome. It makes visiting Newcastle a lovely experience....every city should have one!
- Official Description (provided by the hotel):
- A grand house with contemporary style, a leafy setting near the heart of the city. Jesmond Dene House is neither a townhouse nor a country house hotel. It's simply 40 well-designed bedrooms and suites in a richly historic building offering understated luxury and rather good food. Overlooking the wooded valley of Jesmond Dene, the privately owned hotel guarantees peace, escapism and a refreshing change. Newcastle's city centre, however, is only a five-minute drive. The hotel recently received 4 red stars and the AA Hotel of the Year 2008-2009. ... more less
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- Also Known As:
- Jesmond Dene House Hotel Newcastle Upon Tyne
- Jesmond Dene Hotel
- Hotel Jesmond Dene