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“Without any doubt whatsoever....the BEST hotel in Newcastle”
Review of Jesmond Dene House

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Jesmond Dene House
Certificate of Excellence
Reviewed 12 January 2013

I don't stay in Newcastle City Centre hotels......far too noisy. For the past 20 or so years, when visiting Newcastle I used to stay at the Gosforth Park Hotel even though it is geographically unsuitable. It's now rather dated and I particularly dislike their breakfast service. As a result, I have not looked forward to a hotel stay in Newcastle for some time......until I discovered Jesmond Dene House.

I've just thoroughly enjoyed another stay at this lovely hotel and I'm looking forward to future visits later this year. Firstly, it feels homely. Secondly, the attention to detail is right up there with the best hotels in the USA. Lovely tea and coffee in the rooms (missing from both Beverly Hills Hotel and Wynn in Las Vegas where I was staying for past two weeks)....slippers/dressing gown (missing from most other Newcastle hotels); really strong shower (rare to find them as good as this); my favourite PURE bedside digital radio always set to Jazz FM on arrival; unfussy TV's that work; very comfortable beds; quality furniture; all the bathroom extras one needs; even the shoe polish kit works well. I could go on.....this hotel makes sure their guests have everything a guest may need and nothing is missed out.

What I most appreciate about Jesmond Dene House are the staff at every level from reception staff (who really are the best anywhere) to housekeping. In a world of mediocrity, this hotel get it right in every department. The entire place is spotless. In winter it is lovely and warm, welcoming, comfortable and even cosy in public areas. Breakfast is a delight, served in a lovely room. I specially like the fact that everything is freshly cooked to order and everything is cooked perfectly.....an ideal venue to start off the day with a breakfast meeting where you can request a quiet table away from the others.

The car park is spacious and safe....taxi's when ordered by reception arrive quickly. Why be in a noisy city centre hotel when you can stay here and feel you are on holiday?

This visit I stayed in their new building and it was absolutely perfect. Lunch in the hotel restaurant was very good indeed and service was quick......in and out in 40 minutes when I told them I only had limited time. The bar, in front of the fire, is one of my favourite places in which to relax and read of of the newspapers spread about.....perhaps next visit the weather will be suitable for a stroll in the hotel's sensational back garden......the exceptional Jesmond Dene.

I stay in rather a lot of hotels and Jesmond Dene House is one of my favourites. Such hotels are always one-offs and family owned...where the proprietor clearly cares far more about providing perfection for guests than profits...and it shows. If guests are always happy, then financial success will surely follow. I particularly liked the response of a young waitress at lunch when, in an answer to a request answered, "Of course we can...this IS Jesmond Dene House." She was proud to be working as part of the team and it is a terrific team. The fact is that this hotel may only be listed 3rd best on Tripadviser however the first two listed are different products altogether.....one of them are in fact "suites" and the other appears to be serviced apartments......Jesmond Dene House is a luxary, full service country house hotel in a quiet yet fantastic location, close to the city centre with great food, wonderful staff and a warm welcome. It makes visiting Newcastle a lovely experience....every city should have one!

  • Stayed: January 2013, travelled on business
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4  Thank BarryAscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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860 - 866 of 1,186 reviews

Reviewed 9 January 2013

From the moment we walked into this luxury hotel we felt at home. It is so relaxed, friendly and informal. Many luxury hotels are 'stuffy and unfriendly' but the JDH has got it right. A luxury hotel with very professional staff, excellent wine list, fantastic food (including breakfast), very comfortable rooms and a lovely relaxed feel. The decor is a tasteful mix of traditional & contemporary without being 'too done' where you are frightened to sit down. We had a really nice stay and will definately recommend it and return ourselves.

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1  Thank 681Dinnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2013

We had a very pleasant stay in this hotel on New Year's Eve. The building is very beautiful and the interiors cosy yet contemporary. The staff were friendly and helpful. Our bed was very comfy and the shower hot and powerful. The room (9) remained dark and was quiet all night. Our friends had a room upgrade and their room was very spacious. This was a treat for us as we wouldn't normally spend this much on a room £130 but we would definitely stay here again. The proximity to Jesmond Dene was a bonus as we had a lovely walk on New Years morning to blow the cobwebs away.

  • Stayed: December 2012
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1  Thank magsnbry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2013

Had an amazing stay for my 21st Birthday. The staff were very friendly and attentive and the room was beautfiul! Big bed with mini bar, tea and coffee facilities, dvd player with in house dvds on request, personal robes and en suite bathroom. Both the food and the staff in the restaurant were outstanding too. I genuinely could not fault the place and would definitely stay here again.

  • Stayed: January 2013, travelled as a couple
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1  Thank clairmosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2013

We stayed at this hotel over the Christmas holiday 2012 while visiting relatives in the area. The standard of the accommodation was excellent. Food was some of the best we have tasted on our travels, the staff were friendly, professional and there to make your visit memorable. The jazz night was magical, fine dining, excellent band and singer. We spent 5 delightful hours wining, dining and dancing, would thoroughly recommend future events of this nature and we will definitely be join future ones. Afternoon tea was excellent value and the food was once again superb. Will be returning again without a doubt. Thanks Sheila and Dennis, Espana

  • Stayed: December 2012, travelled with family
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1  Thank Dennis J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2013

Thank you for a lovely meal , my daughter and i found the food superb and excellent value .
The whole visit was top class from the friendly staff to the lovely surroundings . Scott Davidson made our visit a pleasure .Will be returning soon hope fully
Thanks Mrs Joan Battey

  • Stayed: December 2012, travelled with family
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Thank Joan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2013

Spent yesterday enjoying a sumptious afternoon tea with friends in this lovely hotel. The service was exemplary,ambience great and the food wonderful. If you want to treat someone or just thoroughly spoil yourself bookhere!
Sandwich choices,scones and cakes were totally yummy.

  • Stayed: January 2013, travelled with friends
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1  Thank 186478Marilyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jesmond Dene House

Address: Jesmond Dene Road, Newcastle upon Tyne NE2 2EY, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Newcastle upon Tyne
#2 Business Hotel in Newcastle upon Tyne
#3 Family Hotel in Newcastle upon Tyne
#4 Luxury Hotel in Newcastle upon Tyne
Price Range: £75 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jesmond Dene House 4*
Number of rooms: 40
Official Description (provided by the hotel):
A grand house with contemporary style, a leafy setting near the heart of the city. Jesmond Dene House is neither a townhouse nor a country house hotel. It's simply 40 well-designed bedrooms and suites in a richly historic building offering understated luxury and rather good food. Overlooking the wooded valley of Jesmond Dene, the privately owned hotel guarantees peace, escapism and a refreshing change. Newcastle's city centre, however, is only a five-minute drive. The hotel recently received 4 red stars and the AA Hotel of the Year 2008-2009. ... more   less 
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Also Known As:
Jesmond Dene House Hotel Newcastle Upon Tyne
Jesmond Dene Hotel
Hotel Jesmond Dene

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