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“First Class Luxurious Hotel”
Review of Jesmond Dene House

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Jesmond Dene House
Certificate of Excellence
Reviewed 24 February 2013

This hotel was the best I've stayed in the North East. We had a junior suite and it was luxurious and spacious. Staff were delightful and very helpful. We were guests at a wedding in the hotel and stayed two nights and it was first class. The breakfast was the best I've had in a British hotel. Can't wait to go back, even if it's just for breakfast! Well done.

  • Stayed: February 2013, travelled as a couple
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Thank Louise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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816 - 822 of 1,160 reviews

Reviewed 13 February 2013

We stayed here for one night (for a private party). The hotel is housed in a Victorian Arts and Crafts style villa (built for Lord Armstrong) and overlooks Jesmond Dene. Although only a mile from the heart of Newcastle-upon-Tyne it is a very peaceful area of the city and there is hardly any traffic noise. The public rooms have all retained their original character and features and there is some really interesting architecture to be seen.

We stayed in one of the upper rooms which had a full flight of stairs within it from the door to the corridor up to the mezzanine sleeping and bathroom area. The room was very well equipped - every conceivable device (DVD players, digital radio, TV, minibar, Wifi, etc.) and every conceivable accessory. Minor issue - there was so much stuff around there was hardly a surface to rest a book or glass on! The heated bathroom floor was a nice touch, particularly on a cold day.

Our main bugbear was the permanently-on wall lights at the side of the staircase - these were inset in to the wall with fixed covers meaning you couldn't unscrew the bulbs. We imagine they were set up this way as part of the hotel's fire precautions (sensible) but they were needlessly bright when all the other lights were off and gave us a restless night's sleep.

We really enjoyed the full English breakfast as well as the most comprehensive, fresh fruit, cereal, juice and bread buffet we have ever seen. The staff were very helpful at all times.

Room Tip: Make sure it doesn't have lights you can't turn off!!!
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  • Stayed: February 2013, travelled as a couple
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Thank Saffopod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2013

Stayed for one night with my partner here and was very impressed. We ate here three times: from the all day bar menu, the house menu dinner and breakfast and all of the meals were very good. Although not the cheapest menus, the food - especially the bar menu items, were very generously portioned, and very tasty. The service was also excellent, wine and water glasses weren't empty for long and the waiters and waitresses just the right side of attentive.

The room on floor 2 was just the right size (any smaller and it would have been too limited), well furnished and decorated and with a very nice bathroom and walk in shower. CD/DVD player and a relatively well stocked DVD library was good, and the bed lovely, clean and comfy.

All in all, a secluded, professional and courteous hotel set in a lovely building and beautiful surroundings.

  • Stayed: February 2013, travelled as a couple
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1  Thank Oneear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2013

Stayed overnight with evening meal. Room was well appointed with every facility you could require. Staff were extremely friendly and efficient in all areas from reception to bar staff and especially restaurant staff. We enjoyed the choice from the newly introduced evening menu and the food was excellent. Breakfast in the garden room was also of a high standard with so much choice from the buffet and the full English was superb. Morning coffee in the lounge as most enjoyable. Overall a very positive experience and would most certainly return in future. My compliments to Management and staff.

  • Stayed: January 2013, travelled as a couple
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Thank Normski1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2013

This was the most fabulous hotel in a fantastic location - I lived in Jesmond 20 years ago and to return here and stay in such luxury was a real treat. The rooms were lovely, the food served in the restaurant was delicious. I will not hesitate to come back and would recommend it highly. A little piece of heaven. And only 10 minutes from the city centre.

  • Stayed: January 2013, travelled with family
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Thank Alison A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2013

I have started to stay here whilst on business because I find it really comfortable and welcoming which is always a benefit when one is travelling alone. As i travel so much it is really nice to stay somewhere that doesn't free like a business hotel.
The staff are all really friendly and helpful, the rooms are well decorated and equipped and the bar area with the open fire is really cosy and relaxing.
On each occasion I have eaten in the bar and the food was excellent.

  • Stayed: January 2013, travelled on business
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Thank ceb1307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2013

We stayed for a long weekend as part of a long overdue treat. The service started way before arrival. Reception and booking staff top marks all round. On arrival a lovely greeting and such an easy uncomplicated check in. The room was spotless, warm, spacious and comfortable. The bathroom also with it underfloor heating, huge shower with great pressure and lashings of hot water was faultless.
This was a weekend away but we struggled to leave this lovely hotel. Lunch on the decking with the carefully maintained garden of flowers and herbs, both utilised in the hotel and kitchen, was the perfect antidote to a long journey. A walk was essential down the Dene only a short distance from the hotel which takes you right to the Tyne or a short circuit as we did is perfect.
There are loads of places to eat but we opted for the restaurant both nights. A vegetarian tasting menu with locally grown produce supplied to the hotel. Vegetables prepared in such a away that awakened the taste buds. For example hay flavoured ice cream sounds unusual - try it. We loved it.
The staff are professional and will happily help with anything from menu and wine choices to local knowledge or general chat. What I mean is that they are unpretentious and comfortable in their environment. I mention this as it seems a rare quality in so many places.
Definitely planning on a return visit.

  • Stayed: September 2012, travelled as a couple
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Thank D_Balharry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jesmond Dene House

Address: Jesmond Dene Road, Newcastle upon Tyne NE2 2EY, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Newcastle upon Tyne
#2 Business Hotel in Newcastle upon Tyne
#3 Family Hotel in Newcastle upon Tyne
#4 Luxury Hotel in Newcastle upon Tyne
Price Range: £84 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jesmond Dene House 4*
Number of rooms: 40
Official Description (provided by the hotel):
A grand house with contemporary style, a leafy setting near the heart of the city. Jesmond Dene House is neither a townhouse nor a country house hotel. It's simply 40 well-designed bedrooms and suites in a richly historic building offering understated luxury and rather good food. Overlooking the wooded valley of Jesmond Dene, the privately owned hotel guarantees peace, escapism and a refreshing change. Newcastle's city centre, however, is only a five-minute drive. The hotel recently received 4 red stars and the AA Hotel of the Year 2008-2009. ... more   less 
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Also Known As:
Jesmond Dene House Hotel Newcastle Upon Tyne
Jesmond Dene Hotel
Hotel Jesmond Dene

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