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“Delightful Bistro” 5 of 5 bubbles
Review of The Lock and Key Restaurant - CLOSED

The Lock and Key Restaurant
Price range: US$10 - US$19
Cuisines: British, Gastropub
More restaurant details
Restaurant details
Good for: Groups
Dining options: Lunch, Dinner, After-hours, Delivery, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Waitstaff
Description: In the gallowgate area of Newcastle near St James Park on the old Scottish and Newcastle Brewery site is The Lock and Key Restaurant. Located above NE4 Cafe Bar is this intimate restaurant. Offering quality food at a good cost.
Beaconsfield, United Kingdom
Level Contributor
20 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Delightful Bistro”
5 of 5 bubbles Reviewed 21 August 2014

Cosy little bistro with delightful staff. Great standard of food - the fillet steak was cooked to perfection, Our children enjoyed the puddings. Great value for money. Shall definitely return highly recommended

  • Visited August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank LucyMAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faith M, Public Relations Manager at The Lock and Key Restaurant, responded to this review, 28 August 2014
Thank you for your review! We're so pleased your children enjoyed the puddings-its always good to get a childs approval! We can't wait to see you again and invite you to like The Lock and Key on Facebook to keep up to date with offers. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

219 reviews from our community

Visitor rating
    136
    58
    12
    5
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Lovely Restaurant”
5 of 5 bubbles Reviewed 21 August 2014

I have visited this restaurant twice now for the Sunday Carvery and would highly recommend it. The first time we visited with a living social voucher and enjoyed it so went back with my patents. The food is delicious and plentiful with fantastic Yorkshire puddings. The service is very good too with friendly helpful staff. This is somewhere I will definitely return for good value tasty food.

  • Visited July 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
2 Thank Bobby458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faith M, Public Relations Manager at The Lock and Key Restaurant, responded to this review, 28 August 2014
Thank you so much for your review, we're so pleased you enjoyed your first visit you decided to return again! Its great you think our staff are friendly and helpful, and the food of good value and tasty! We can't wait to see you again and invite you to our Christmas Taster Night on the 29th August Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blyth, United Kingdom
Level Contributor
149 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“1st visit. Really quite good!”
4 of 5 bubbles Reviewed 19 August 2014

Lock & Key

A ‘Living Social’ deal. Very good value.

Plus points - Varied, unusual menu. Nice décor. Not too big and will be cosy in the dark nights. Pleasant, helpful staff. A fairly good India Curry on the menu. Big patio area. This, and the restaurant, can be accessed directly from the rear of the building from road level. (the building is on a hill) Close to NUFC. ‘NE4 Bar’ below, is more pleasant than other nearby bars.

Minus points - Cold plates for hot food. Nan bread was very dry & hard. Limited ‘house wine’ choice. Flimsy paper napkins. Restaurant is upstairs. (see above) Nearby building work should soon be finished. (Aug. 2014)

  • Visited August 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank peterlecky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faith M, Public Relations Manager at The Lock and Key Restaurant, responded to this review, 20 August 2014
Thank you for your detailed review, its helpful for us to know what you didn't like as well as what you did! We're pleased you enjoyed our varied menu, I'll pass your comments onto the Chef about the Naan bread and the cold plates, as they are usually warmed up! Hopefully the building work will be completed soon and it will make the surroundings less noisy! We hope to see you again soon, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Fab food!!”
5 of 5 bubbles Reviewed 18 August 2014

We had a living social voucher so decided to use it this evening!The standard of both the starters and main courses was fantastic!The service was excellent and very quick.We decided to have a dessert and pay the extra and that was just as good!The prices are very reasonable even without any discount so we will definitely be back!!

  • Visited August 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank ruxy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faith M, Public Relations Manager at The Lock and Key Restaurant, responded to this review, 20 August 2014
Thank you so much for the review, we're pleased you decided to dine with us and found the standard of your food was fantastic. We try our best to be competitively priced so its great to hear you think they're reasonable, we can't wait to welcome you back again and invite you to like The Lock and Key on Facebook to keep up to date with our current offers and events. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
newcastle
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“our third visit, again amazing”
5 of 5 bubbles Reviewed 13 August 2014

this is our third visit but our first without a living social voucher, and i promise you the standard remains amazing! we enjoyed the kebabs, blackpudding, scallops and goats cheese for starters then we all had the fillet steak for mains. all cooked to perfection (i had mine med rare where as my friends had theirs med well). our waiter was a young man ive dealt with every time ive been, and Ross reconised me and gave me his usual amazing service. his cheeky jokes and magik tricks made us laugh and enjouy our time with him even more. the other service staff were also a joy, Josh and Sarah were both lovely and couldnt do enoigh to make sure our stay was enjoyable. yet again i cant say how much i love this place. good food, good drinks and caring, attentive staff. as much as ross helped us Sarah gets top marks for being the server from heaven. yet again il say, well br back again very soon.

Helpful?
1 Thank sandrashort
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Faith M, Public Relations Manager at The Lock and Key Restaurant, responded to this review, 15 August 2014
Thank you so much for the review. Its absolutely fantastic to hear you have been three times and you've enjoyed it every time! We pride ourselves on our fantastic service and we will pass your amazing comments onto Sarah, Ross and Josh. We can't wait to see you again soon and hope to see you at our Christmas Menu taster night at the end of the month! Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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