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“Great location”

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The Peacock Townhouse Hotel
Ranked #5 of 7 Hotels in Kenilworth
Worthing, United Kingdom
1 review
“Great location”
Reviewed 17 June 2014

Busy little hotel in the heart of Kenilworth, friendly staff. I think it's pricey for what you get but average for the area. Parking is entertaining as spaces are limited. Breakfast was a bit of a let down, struggled to cope with the 7.30 onslaught...

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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356 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 June 2014 via mobile

We stayed a couple of nights for a conference in the area and it was a last minute booking.
We arrived quite late, around midnight but Allan, the receptionist welcomed us kindly and even offered us a drink for our late arrival.
The place is not the luxury and most glamorous one but it is a small, family style and charming hotel.
I personally stayed in the room 203 and was delighted for this small yet comfortable under the roof place.
With a windows on the roof, expect to get the sun very early during summer. Yet this didn't prevent me to sleep well.
The other major good point was the delicious English Breakfast. Hayley and Allen did a very good job welcoming us and we really appreciated their service and their kindness.
I would highly recommend this place.

Stayed June 2014, travelled on business
Helpful?
Thank Christian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, United Kingdom
1 review
Reviewed 6 June 2014

Found the hotel tired, pokey and over priced. The one saving grace was the service and politeness of the waiter at breakfast.

The shock of being presented with an additional charge for overnight parking disgusting especially when it was not clearly displayed at reception or advised on checking in. On challenging this short coming the hotel owner just simply kept on insisting it was on his web site..... For his attitude, more focus on money than customer satisfaction, I will never stay here again.

If you do decide to stay and are allocated room 108 then please check that the electrical faults have been rectified......when I tried to report them the owner only made a note that I was reporting 3 electrical faults......refused point blank to actually record the actual details. He stated that he had a maintenance man who would sort......interesting when he does not know the issues.

By the way.....I rang back later in the day to check if the faults had been 'found'....only to be told by the receptionist that she was unaware......so as one has a duty of care I informed her of the issues:
The bathroom electric heated towel rail had a broken cover and had bare live electric terminals exposed
Hair dryer mains cable frayed....
Air con reporting maintenance required....

Plus the hot tap kept falling off
And finally the worst crime of all.......serving hot toast flat on a plate and no a toast rack .....

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jazman1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Nottingham, United Kingdom
1 review
Reviewed 1 June 2014

I'm sure Hayley and Alan wouldn't mind me describing their hotel as quirky. I likened my morning experience to that of a Galleon just setting sail and as it did so the timbers creaked and groaned (in a nice way). Then to be greeted, as we came down to what turned out to be a delicious full English breakfast, by the captain and her crew. We really enjoyed out short stay and would certainly recommend and revisit anytime. It was great to meet Hayley and Alan.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zonkcrazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leamington Spa, England, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 May 2014

Very warm welcome from the manager Haley. Very nice room, good facilities, located at the front of the hotel so a bit noisy with the windows open so a room at the back might be preferred. Good central location, ate at the restaurant The Coconut Lagoon which was very nice. Breakfast was very nice and the waiter was very attentive and polite. All the staff seemed to have many roles and they obviously work very hard but remain friendly and professional. Well done on the service, hotel a bit tired but clean and comfortable.

Room Tip: A room at the back would be quieter.
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Whiskeywhoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 May 2014

Stayed for just the one night prior to a business meeting and no complaints, staff most friendly and welcoming, I had heating, hot water, clean sheets and a cracking lamb biryani from the coconut lagoon restaurant would happily stay again

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fionadavidc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

We stayed in this hotel recently which was a little tired in appearance but had a very professional welcome. Unfortunately there was no heating or hot water in our room which was reported when we arrived but was not fixed until 9.30pm. We were expecting a small reduction in the bill which was refused and then asked that the hotel manager rang us. No communication was made by the management and this left us feeling that Premier Inns are the only reliable source of accommodation.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Peacock Townhouse Hotel

Property: The Peacock Townhouse Hotel
Address: 149 Warwick Road, Kenilworth CV8 1HY, England (Formerly Best Western)
Phone Number:
Region: United Kingdom > England > Warwickshire > Kenilworth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #5 of 7 Hotels in Kenilworth
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Peacock Townhouse Hotel 3*
Number of rooms: 32
Official Description (provided by the hotel):
Lovely Townhouse Hotel with spacious rooms and nice bathrooms. Raffles Restaurant and Bar with Lounge, situated in Kenilworth Town Centre. Close to Warwick University, Birmingham, Coventry and Leamington Spa. Warwick Castle and Stratford Upon Avon are closeby for a weekend break. ... more   less 
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Also Known As:
Best Western Kenilworth
Kenilworth Best Western
The Peacock Townhouse Hotel Kenilworth, Warwickshire

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