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Chesford Grange - A QHotel
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Reviews (2,302)
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All reviewsq hotelssteam roomwarwick castlespa breakspa facilitiesbreakaway clubheated loungerslarge hotelgames roomevening meallovely hotelsuperior roomchanging roomsnight breakrestaurant staffboth nightsplenty of choice
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1,395 - 1,400 of 2,302 reviews
Reviewed 24 August 2013

Myself, my husband and our 2 boys aged 8 & 10 stayed here August 2013, our stay was fantastic value, we had a 2 night break in a superior room which included free tickets to Warwick castle, plus if we went to the castle for 2 consecutive days the second day was free too. Free 3 course evening meal which could be taken on either evening we stayed, children eat and stay free, plus free use of the Spa and its facilities. Free cups for both children, which when they took to the bar they could have free squash anytime. Free bottled water in our room each night. Free activity packs for the children to do. Overall this hotel offers excellent value and better comfort than quite a few other hotels we've stayed at. Our room was spacious, with large tv, sitting area, proper beds for everyone, iron, hairdryer, fridge which was lovely to chill your drinks in ready for the castle. Free air conditioning - so no stuffy hot room, free safe, free toiletries, plenty of towels. Free use of towelling robes. The bed was lovely and comfortable, lots of pillows.The hotel offers round the clock room service. We used the pool, steam room & heated loungers too all free, free towels supplied for the pool, the changing rooms where nice, there where lots of nice touches through out the hotel which where lovely, instead of being charged for everything. In the changing rooms there was free shampoo, a costume spinner plus a bag dispenser to carry wet items back in. The breakfast buffet was huge, pastries, cooked breakfast, pancakes, cereals, fresh fruit etc, something for everyone. Our evening meal was nice, the children had a buffet they could just help themselves too - which was great, chicken stir fry, fish fingers, jacket potatoes etc plus puddings. I will definitely stay with this chain of hotels again, excellent value, comfortable great service.

  • Stayed: August 2013, travelled with family
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Thank 2no1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKFox1, General Manager at Chesford Grange - A QHotel, responded to this reviewResponded 27 August 2013

Dear2no1,
Many thanks for posting a review following on from your family break on our Warwick Castle package. I am delighted that you found all aspects of your stay to your liking and the package great value for money.

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Reviewed 24 August 2013

My wife and I accompanied our two friends who were celebrating their pearl anniversary. Although a little 'corporate' in appearance, the hotel was superb. The staff were exceptionally friendly and helpful, especially in the restaurant. At one stage, we were unable to operate the air-con, and one of the cleaners, who had heard us, courteously asked if we needed her help. The courtesy of the staff was matched by the cleanliness of the parts of the hotel which we saw. The restaurant food was very good, with a reasonable menu selection. The hotel is also very conveniently located for many attractions, such as Warwick Castle.

  • Stayed: August 2013, travelled with friends
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Thank Sosbanfach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKFox1, General Manager at Chesford Grange - A QHotel, responded to this reviewResponded 27 August 2013

Dear Sosbanfach,
I am delighted you enjoyed your stay with us and I am pleased to see that a member of our housekeeping team assisted you with your air-conditioning.

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Reviewed 24 August 2013

I had not been in the hotel since 1969, so it was an interesting experience to re-visit with my wife. We were very impressed with our Superior Room (bottle of wine, spacious, nice views, good air conditioning, two comfortable chairs and good space for clothes and luggage).

We dined in the hotel restaurant on the second night, the food was well served by very competent and pleasant staff. The choice of dishes for those on the fixed price menu was excellent. We also observed that the price of wine was very reasonable.

In general, we had a comfortable and extremely pleasant two night stay, and the free ticket access to Warwick Castle was a very worthwhile bonus.

Negative points were: 1) no non-alcoholic beers or cocktails in the bar; 2) breakfast choice was excellent for those desiring "English breakfast" but not so good if you would have liked something less pork oriented (e.g. beef sausages and pancakes would have been a nice alternative)

Room Tip: Go for the superior rooms, the extra cost is well worthwhile
  • Stayed: August 2013, travelled on business
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Thank tony1046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKFox1, General Manager at Chesford Grange - A QHotel, responded to this reviewResponded 27 August 2013

Dear tony1046,
Many thanks for submitting a review following your recent stay with us, particularly after last visiting in 1969! I am delighted that you found the aspects of dinner, the service and your bedroom to your liking. Your comments regarding the breakfast choice have been noted.

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Reviewed 24 August 2013

My niece held her wedding at this hotel and the rooms which we were in for the wedding ceremony and thereafter reception afternoon/evening meal were lovely. The grounds and setting of the hotel is very beautiful.

Cannot comment on food, staff, rooms as we stayed at a nearby hotel for the night.

A word of warning the hotel is very poorly lit outside in the evening. My elderly father tripped on the steps outside reception area as the lights were not on, he missed a step and it was very dark. It was lucky for him he had his walking stick otherwise he could have been seriously injured. We did bring this incident to the attention of the young gentleman when he arrived on reception.

  • Stayed: August 2013, travelled with family
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Thank TomandJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKFox1, General Manager at Chesford Grange - A QHotel, responded to this reviewResponded 27 August 2013

Dear TomandJane,
Many thanks for giving us feedback following on from your niece's wedding here at the hotel. I am please you enjoyed the meal. Thank you for bring your father's trip to our attention, we will review our outside lighting.

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Reviewed 23 August 2013

My wife and stayed here on our honeymoon for 3 nights. The staff were really helpful and friendly, the food was excellent. The pool was a little small but overall we can't be positive enough about our stay here. The inclusion of the ticket to Warwick castle was excellent and it proved to be a great coupe of days out.

  • Stayed: August 2013, travelled as a couple
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Thank Morkthemad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKFox1, General Manager at Chesford Grange - A QHotel, responded to this reviewResponded 27 August 2013

Dear Morkthemad,
Many thanks for posting a review following on from your Warwick Castle package here at the hotel. I am delighted that your break was enjoyable and many congratulations on your recent marriage.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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