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“Quality of Food - a poor show!”
Review of The Coconut Lagoon

The Coconut Lagoon
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Ranked #38 of 63 Restaurants in Kenilworth
Cuisines: Indian, Asian
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Lunch, Dinner, Full Bar, Reservations, Seating, Serves Alcohol, Waitstaff
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Quality of Food - a poor show!”
Reviewed 1 June 2014

From a choice of 3 Indian restaurants we opted for Coconut Lagoon due it award winning reputation and also that it served up Dosa's (South Indian dish). Upon arrival we were shown to our table by the waitress, who was helpful but it was evident she was rushed off her feet. Although she managed to seem cheerful, the other waitress had a constant grim look on her face and not once smiled at us, she was not very welcoming throughout the evening. In terms of customer service, the waitress dealing with the restaurant side had a tough evening in terms of dealing with customers not happy (due to food arriving very late), however we felt that she was not well versed in terms of the menu, which doesn't help when you have a query about the food.
In terms of the food, we were very disappointed as it did not represent the authentic Indian taste that you would expect - some examples:
1. We ordered "prantha's", these were frozen and heated up, our expectation was that they would have been cooked from fresh, seeing that we were paying £2.50 each. We queried this with the waitress who spoke to the chef and confirmed our thoughts. In fairness they did not charge us for that.
2. The chickpeas were bone dry, no sauce and it was evident they were straight out of a tin and not cooked fresh. We asked them to make it with more sauce, what we got back was chickpeas in tin tomato sauce, which the kids did their best to finish. In fairness, again the restaurant didn't charge us for this.

I don't mind paying "top" money when it comes to food, but this restaurant does not serve true authentic Indian food, certainly from the selection we ordered, which did include a chicken starter too. We also over-heard there was only one chef, again it doesn't give front of house a chance to deliver that experience. We will not be visiting this restaurant again.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Apinder S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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119 reviews from our community

Visitor rating
    52
    21
    13
    21
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Leamington Spa, England, United Kingdom
Level Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Fab food as usual!”
Reviewed 29 May 2014

Great food had the fennel lamb and spicy chicken dish, lemon rice and the rice pancake bread, lamb cutlets and prawns with spinach to start with and the coconut delight ice cream to finish. Served by Haley who was an excellent host.

Visited May 2014
Helpful?
Thank Whiskeywhoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
35 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Top meal”
Reviewed 29 May 2014

I had a lamb biryani which was quite delicious, the lamb was well cooked and fell to pieces, just the right amount of spice, very ambient surroundings

Visited May 2014
Helpful?
Thank fionadavidc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rugby, United Kingdom
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Not worth a visit”
Reviewed 29 May 2014

May 2014 we were treated to the restaurant with friends to use their three course meal voucher. We were all dispointed! we waited ages for our food and when the mains came we waited ages for the nans. Infact we had to ask again, our meal was nearly over when they came. We did say this was unacceptable and the beers were reimburse. We would not go back or recomend this eatery as the food was nothing special.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenilworth, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“very nice meal”
Reviewed 28 May 2014

We were very happy to Visit coconut lagoon after a few months... Food was tasty as always and we all had a great experience as ususl...Thank you

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Raj K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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