Stayed here with an all inclusive Gourmet Break and was a little disappointed with some of the internal housekeeping. We had a great welcome and our bags were taken to our room which was overlooking the river. The room was tastefully furnished, but the bed, although comfortable, was too big for the room (or was the room too small for the bed?), and with the rest of the furniture, it was impossible to open the door fully to get in. Why do they put four pillows on the bed, when the only use for them is decoration? These were put in the windowsill for the duration of our stay. The bathroom had only one set of towels for the two of us, but was put right as soon as we mentioned it. I share other reviewers remarks on the water system, there is no hot water at the busiest time of the day, and needs to be sorted. With our package, we were met with a bottle of champagne in our room. The bucket and empty bottle were still there two days later, and it was only when we saw someone cleaning the rooms, that we asked her to take it away.
As far as the food was concerned, it was OK, but the menu doesn't really change apart from one dish per day, and the lack of people eating in the restaurant in the evening told it's own story. We found out later that most people stay on a B & B basis, and go out for a meal, as there is such a great range of restaurants in Stratford, with a greater choice of food at more reasonable prices. Again, is it me, or is this latest craze for putting food on the equivalent of a roof tile really necessary. To see a waiter trying to pick one up off the table without pushing it to the edge to be able to hold it is just stupid. They came with a choice of breads at the start of the meal, but this was all soft bread with no crunchy varieties, which if pate is ordered is just not acceptable. To the waitresses credit, she did put some bread in the toaster when I pointed this out. For pate not to be served with toast or equivalent is not on and is quite sickly. The breakfast menu was quite good, although on the second morning, the bowl of yoghurt was missing, and I was informed that they had run out.
Sorry if this sounds crabby, it isn't, but the more we stay in various places, the more we realise that a hotel can be let down so easily by lack of attention to detail. This is one of those hotels.
- Official Description (provided by the hotel):
- Located in the heart of historic Stratford-upon-Avon, directly opposite the world-renowned Royal Shakespeare Company Theatres, the Arden Hotel has undergone a multi-million pound refurbishment to create an elegant and sophisticated 45-bedroom boutique-style hotel. The transformed Arden Hotel opened its doors in July 2010, and is fast becoming the flagship destination in the redeveloped World Class Stratford, enticing Shakespeare aficionados and theatre-goers from all over the globe.The luxuriously renovated Arden boasts the chic new Waterside Brasserie, a stylish Champagne Bar and spacious suites with beautiful views over the River Avon, providing an inspirational backdrop for your trip, whether for business or pleasure.Set in glorious Warwickshire, the Arden Hotel with its large car park is an ideal base for exploring some of England’s most famous and picturesque countryside, including the charming villages of the Cotswolds, the bountiful Vale of Evesham and the ancient market town of Warwick with its awe-inspiring castle. ... more less
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