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“Beautiful Hotel”
5 of 5 bubbles Review of The Arden Hotel

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The Arden Hotel
Certificate of Excellence
Helston, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful Hotel”
5 of 5 bubbles Reviewed 11 November 2012

We stayed at the Arden hotel for two nights last week and had a lovely time.
The building is Grade 1 listed and has fairly recently been refurbished to a very high standard.
Our room was gorgeous, large, with a huge bed and great view over the garden and river.
All the staff were friendly but I would particularly like to mention Greg, the Night Auditor who was so helpful and efficient.
The hotel is right next to the RSC theatre, by the river and there are beautiful walks there. It is also in the heart of Stratford, which has excellent shops, pubs, restaurants and wonderful history and architecture, of course.
We would definitely stay at this hotel again.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank susan t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (251)
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English first
London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 6 November 2012

We booked this for a 2 night stay, making a weekend of it in Stratford, taking in a play at the RSC etc... The room booking for the Saturday night included pre-theatre dinner and tickets for the play (very good seats).
The hotel is indoubtedly nice. The rooms are well presented and clean but it never quite lived up to its potential in our view. From the tv not being viewable from the bed, to the variable quality in staff, it just wasn't quite the top hotel it is striving to be... All very nice, and we enjoyed our stay but 5% more effort/attention to detail would pay dividends.
No single major complaint, but a lot of little things that would make me think again about spending another £500 for two nights (inc tickets) there...
On the plus side, excellent location for theatre and being a tourist in Stratford....

Room Tip: If you want to watch tv in bed in the mornings, don't book the "Spruce" room... Oak r...
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Phil V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monk Fryston
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 31 October 2012

My wife says I tend to waffle on, but in this case I don't need to. This hotel is simply superb.

Location is brilliant - especially if like us you combine your stay with a theatre trip, it's just over the road! We have used the 'superior' rooms - (or some-such, don't remember their exact nomenclature!) and they are excellent. Best of all is the food; don't be put off if the menu seems a little simple - it's the amazing combination of tatses this chef produces that is astomishing, and what sounds a simple dish on ther menu will invariably turn out to be something you will savour and remember for a long time.

I asked why they didn't make more of the dishes on the menu and the Restaurant Manager explained they didn't want it to sound pretentious. What a pleasant change from most places that do the opposite! And a word too about the Restaurant Manager - although we have only been a couple of times he goes out of his way to recognize and greet us like his favourite customers - as I daresay he does most people, but quite excellent at his job, a charming man and really makes you feel special.

It's not cheap, but worth every single penny and I couldn't recommend it more.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Watchingbrief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 23 October 2012

Excellent staff, wonderful food .... Quite simply perfect in every way. The staff could not do enough for customers- making every effort to meet your needs, even during its busy times....
Sukhjeet Kaur Johal

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poole
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 23 October 2012

My family and I had lunch at this elegant boutique hotel last Saturday, 20th October, and the food and wine were superb. (stayed an Mallory Court Hotel another hotel in the Eden collection).

The Arden is situated just a short stroll from the RSC theatre and the main shopping area.

We only had to walk a few yards from the hotel to the river and enjoyed a 20 mins boat ride (£5 which was amazing value).

The staff were very helpful to us and we look forward to coming back here to stay the next time.

Room Tip: We did not stay here so unable to comment
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  • Stayed October 2012, travelled with family
    • Value
    • Service
Helpful?
Thank Jpdorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 October 2012

My husband and I, most unlike us decided to spend our 4 day break in the Arden hotel rather than our usual touring to different places. This was our first time in Stratford upon Avon - home of the Bard - and we were not disappointed ! From checking in to checking out, we were treated as very welcome guests and nothing was too much trouble.
The hotel is opposite the RSC theatre and although it is central, it has a very secluded, private feel to the location. Set in lovely grounds, there is a landscaped garden and an outside terraced area ( for when we do get a little sunshine ). Our room was beautiful, very large king sized bed, large enough to lose my husband in, always a blessing !. The room and en suite was exceptionally clean with a lovely range of L'Occitane toilettries. Breakfast was included, freshly cooked and good sized portions from an extensive menu. We hope to stay there again as there is pleanty to see in and around Stratford and as it was ouside of school holidays, relatively peaceful.

Room Tip: The rooms are named after trees and we stayed in a Deluxe room called Elm. Lovely quiet location and...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Phyllis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon
Level Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 bubbles Reviewed 15 October 2012

Stayed here with an all inclusive Gourmet Break and was a little disappointed with some of the internal housekeeping. We had a great welcome and our bags were taken to our room which was overlooking the river. The room was tastefully furnished, but the bed, although comfortable, was too big for the room (or was the room too small for the bed?), and with the rest of the furniture, it was impossible to open the door fully to get in. Why do they put four pillows on the bed, when the only use for them is decoration? These were put in the windowsill for the duration of our stay. The bathroom had only one set of towels for the two of us, but was put right as soon as we mentioned it. I share other reviewers remarks on the water system, there is no hot water at the busiest time of the day, and needs to be sorted. With our package, we were met with a bottle of champagne in our room. The bucket and empty bottle were still there two days later, and it was only when we saw someone cleaning the rooms, that we asked her to take it away.
As far as the food was concerned, it was OK, but the menu doesn't really change apart from one dish per day, and the lack of people eating in the restaurant in the evening told it's own story. We found out later that most people stay on a B & B basis, and go out for a meal, as there is such a great range of restaurants in Stratford, with a greater choice of food at more reasonable prices. Again, is it me, or is this latest craze for putting food on the equivalent of a roof tile really necessary. To see a waiter trying to pick one up off the table without pushing it to the edge to be able to hold it is just stupid. They came with a choice of breads at the start of the meal, but this was all soft bread with no crunchy varieties, which if pate is ordered is just not acceptable. To the waitresses credit, she did put some bread in the toaster when I pointed this out. For pate not to be served with toast or equivalent is not on and is quite sickly. The breakfast menu was quite good, although on the second morning, the bowl of yoghurt was missing, and I was informed that they had run out.
Sorry if this sounds crabby, it isn't, but the more we stay in various places, the more we realise that a hotel can be let down so easily by lack of attention to detail. This is one of those hotels.

Room Tip: Avoid Rowan room, it is too small for the amount of furniture and bed.
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chaddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Arden Hotel

Property: The Arden Hotel
Address: 44 Waterside, Stratford-upon-Avon CV37 6BA, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 28 Hotels in Stratford-upon-Avon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Arden Hotel 4*
Number of rooms: 45
Official Description (provided by the hotel):
Located in the heart of historic Stratford-upon-Avon, directly opposite the world-renowned Royal Shakespeare Company Theatres, the Arden Hotel has undergone a multi-million pound refurbishment to create an elegant and sophisticated 45-bedroom boutique-style hotel. The transformed Arden Hotel opened its doors in July 2010, and is fast becoming the flagship destination in the redeveloped World Class Stratford, enticing Shakespeare aficionados and theatre-goers from all over the globe.The luxuriously renovated Arden boasts the chic new Waterside Brasserie, a stylish Champagne Bar and spacious suites with beautiful views over the River Avon, providing an inspirational backdrop for your trip, whether for business or pleasure.Set in glorious Warwickshire, the Arden Hotel with its large car park is an ideal base for exploring some of England’s most famous and picturesque countryside, including the charming villages of the Cotswolds, the bountiful Vale of Evesham and the ancient market town of Warwick with its awe-inspiring castle. ... more   less 
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