We stayed here for 2 nights back in November for a wedding. I was part of the bridal party and 6 months pregnant so requested during my booking to be close to the bride. I ended up being in the newer area of the hotel about as far from the bride as possible!! We arrived later than expected and only had 10 mins to make a meeting with the bride so had no time to complain. I asked reception for directions to the bride's suite as it wasn't sign posted and it took 10 mins for the girl to give me directions as she didn't know and in the end she just guessed!
That night I slept so badly, the bed was AWFUL. It was 2 singles pushed together, they were rock solid and the duvet didn't actually fit the bed either - it was 2 zipped together with a third folded over inside the cover so one half was doubled up and the other single. In the morning I again had no time to complain as had a wedding to get ready for! I would have expected for a 4 star hotel a robe and slippers but neither were provided resulting in me walking round the hotel in my pjs and socks!
The older part of the hotel itself was a lovely building but the facilitates are not what I would consider to be worth the expensive price tag at all. Breakfast was ok, nothing special. A number of other guests at the wedding also had a bad experience and were moved but I just didn't have time to complain. I wouldn't stay here again even if I had been moved, I felt it was a let down and expensive.
- Official Description (provided by the hotel):
- Country House Luxury Hotel ... more less
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- Also Known As:
- Menzies Welcombe Hotel And Golf Course
- Menzies Welcombe Hotel Course