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“An elegant hotel with a great reputation”

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Hallmark Hotel The Welcombe
Reviewed 13 July 2009

We chose the Welcombe Hotel for our wedding.
At first we were put off by inconsistent reviews on tripadvisor but quickly came back after realising that other venues didn't even come close.
I think many reviews on here are unfair - it did win Hotel of Regional Excellence in 2008.
The Hotel is set in beautiful surroundings and is close to all the local attractions.
The experienced staff there are very attentive and will go out of their way to ensure a pleasant stay. All of our guests were pleased with the rooms and we have had nothing but positive feedback from everyone about this Hotel.
What will make me come back time and time again is the outstanding food and the picture postcard views from the terrace.

  • Stayed: July 2009
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Thank beefwellington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,854 - 1,860 of 1,967 reviews

Reviewed 6 July 2009

We booked this hotel to get away for our first weekend without our daughter in over 18 months. We simply needed to relax in a quiet environment ideally with a Spa and good restaurant. The Spa is fine, the food is good, the indian staff friendly, the setting is great but the rest of the place is a huge let-down. The rooms are 1980's jaded, like something from a refugee bed+breakfast, the hairdryer was asthmatic, the decor rough, wallpaper hanging off and the noise all night (until 3 AM) was ridiculous.

Very disappointing. There's much better value for money out there and we won't be going back. Take our advice and avoid this place.

sincerely,
Dr. JP Curley

  • Stayed: June 2009, travelled as a couple
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2  Thank JPCurleyCardiff_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2009

The hotel building itself is very impressive but even that is overshadowed by the beautiful location, views and scenery surrounding it.
It is a pleasant 15 minute stroll into the center of Stratford-Upon-Avon, either on a pavement next to the road, or a public footpath across some fields. And 5 minutes in the other direction leads up a hill to a stone oblisque with more great views.
We were there on a bargain golfbreak (although I didn't golf) so our room was probably smaller than average and a little bit dated, but well worth the price.
And the spa was fantastic. You get access to the pools (there is a mini outdoor pool in an internal open courtyard ) and heat treatment rooms (with laconium and ice rub as well as the usual sauna and steam rooms) with the hotel stay. I didn't book any additional treatments as I didn't have time.
Dinner service was a bit slow, but we weren't really in a rush and it was worth the wait when it arrived. And we had to share the bar with two sets of wedding guests over the weekend so the queues were longer than ideal, but still no real hardship.
This is a short review as I thought I'd let actions speak for themselves - I liked the hotel, setting and spa so much that I've booked to go back there with a friend in July.

  • Stayed: May 2009, travelled with family
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Thank MsPhileasFogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2009

Me and my Partner stayed at this Hotel over the May Bank Holiday weekend and have to say the service and attention to detail we recieved was outstanding.
Making the reservation was made easier by a helpful reservationist who not only explained the difference in room type but went out of her way to book a dinner resevation, Spa treatment and even a Taxi in Stratford town centre, which incidently is only 5 mins down the road, however this Hotel has the feel of being in the countryside,with its glorious golf course and beautiful well kept gardens.
Upon arrival, we drove up the scenic road, very careful not to hit the squirrels! (The Hotel has signs regarding this, lovely touch!) suddenly when the Hotel came into view, we realised we were in for a treat this weekend. The porter - although I cannot remember his name, was extremely efficient and helpful throughout our stay, he has clearly been at the Hotel for a years as he has many stories to tell! He greeted us at the door and helped us with the luggage to our room. The Reception team were friendly and again explained all the facilites that the Hotel has to offer reiterating everything the Reservationist had previously advised us.
Once checked in, we found our room to be very spacious with exhilarating views of the golf course and gardens, there is even a waterfall in the distance and a fountain - perfect setting for a Wedding.
We wandered to the Spa for our treatments - again all the staff were friendly and professional. The Spa is breath taking with a fully state of the art gym, level decked swimming pool, and a heated pool that is inside but with no roof! Amazing.
The best part of the weekend had to be the food, we had an excellent meal both nights and I can definitley see why the Restaurant has 2 AA Rosettes.
We will recommend this friendly Hotel and look forward to going back very soon.

  • Stayed: May 2009, travelled as a couple
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Thank PrincessOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2009

I booked this room on a Friday morning for Sunday arrival. I was quoted a reduced rate for an executive room on HB basis. When we arrived, our reduced rate was not noted, although I was told that it was on their computer system and that was what we would be charged. At the time of booking, I also made a reservation for dinner. When we arrived, we found out that no booking for dinner had been made and that the time that we wanted was not available. They subsequently were able to seat us half an hour later. The room was very nice, had a lovely view over the gardens. What a shame that the bathroom was not as nice. The hot water tap hardly worked and the shower was over the bath, not walk in. There were hardly any lights in the room, apart from bedside lamps. We noticed that light bulbs had gone in the chandelier in the dining room - something that should be fixed very easily. Dinner was alright, although we also found it hard to find anything for £30, and the halibut was definitely not worth £23!! Selection of sorbet for dessert was £8!! They had a wedding on and the noise carried on till 1 am, keeping my husband awake. Breakfast was alright - was surprised to not see any cheese out though. On check out, what a surprise! We were charged the original price for the room. It was immediately put right. People in front of me who were also checking out also complained about the noise of the wedding and another couple said that they had also had a few hiccups. If you are looking for a hotel near to Stratford and with large grounds, this is the hotel for you. If you are looking for a hotel with class - forget it!

  • Stayed: May 2009, travelled as a couple
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Thank silverwedding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2009

Wow, what can I say. We were fortunate to stay in the Ann Hathaway suite. What a fantastic place. Very peaceful, absolutely gorgeous surroundings, completely stunning, staff couldn't be nicer, extremely helpful and continued to make sure everything was to our satisfaction during our stay.
Did not eat at the hotel so cannot comment on the food, but I'm sure it would have been top class.
Cannot wait for another opportunity to go there again!

  • Stayed: May 2009, travelled as a couple
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Thank BerkshireKitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2009

The hotel is lovely and the views are amazing ! We had a lovely room with a separate lounge - I love the walkin showers that you don't get in modern hotels. The food and service were very good , bar prices are more expensive than most but when you have a drink on their terrace looking out over the gardens and the golf course it is worth it.
We had a great 2 nights - thoroughly relaxing - saving up to go again as my wife says its the best Spa she's ever been to.

  • Stayed: April 2009, travelled with family
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Thank Norfs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hallmark Hotel The Welcombe

Address: Warwick Road, Stratford-upon-Avon CV37 0NR, England (Formerly Menzies Welcombe Hotel & Golf Course)
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Stratford-upon-Avon
#5 Luxury Hotel in Stratford-upon-Avon
#6 Business Hotel in Stratford-upon-Avon
#7 Romantic Hotel in Stratford-upon-Avon
Price Range: £105 - £283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel The Welcombe 4*
Number of rooms: 78
Official Description (provided by the hotel):
Country House Luxury Hotel ... more   less 
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Also Known As:
Menzies Welcombe Hotel And Golf Course
Menzies Welcombe Hotel Course

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