I had booked this "hotel" about a month ago for a very special birthday luncheon. We were directed to an overflow car park and obliged to pay £5 as were staying there for more than 2 hours. Checked what it said on the parking meter, to make sure this was correct, it did say we could get £1 back. Spoke to a very curt male receptionist about this "parking money" he coldly pointed out that we should have seen signs saying to book into the hotel first. I checked this was not pointed out on the machine, the sign saying about checking in was some distance away. Some welcome! When I said I had booked for lunch the two receptionist glanced at each other and said nothing. When my family arrived I asked to go to the dining room for our pre booked lunch, to our amazement we were told the dining room did not open for lunch on Saturdays and they could not find our booking. Reluctantly we settled for a bar lunch, a limited menu, my 7 yr old grandson could have eaten my husband's fish and chips in a couple of mouthfuls. Two small tables were put together, chairs had to be change as we did not want to eat of our laps. Is it normal to have to share lunch with 8 bedraggled people in dressing gowns in a 4* hotel? We did get the £5 charge back but this issue should never have arisen. The Alveston Manor managed to ruin our celebrations.
- Official Description (provided by the hotel):
- Macdonald Alveston Manor Hotel is one of the finest ---4-star hotels in Warwickshire, offering great luxury accommodation in one of the most beautiful and historic parts of England. Set in the very heart of Shakespeare Country, and in close proximity to beautiful Cotswold villages, the historic Alveston Manor Hotel is set in its own grounds just 5 minutes walk from all the cultural attractions of Stratford-upon-Avon. With luxurious bedrooms and a Vital Health Club & Spa this is the perfect destination for those looking for a relaxing or romantic break away. ... more less
- Reservation Options:
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- Also Known As:
- Macdonald Alveston Manor Hotel Stratford-Upon-Avon
- Alveston Manor